Hilton Santa Cruz – Scotts Valley
What We Love
- A newly renovated mountain retreat, perfectly located for visiting beaches and the wine routeThe recently completed multimillion-dollar renovation, including the new guest rooms and lobby
- The views of the redwood forest from the charming stone-lined pool
- The fun in Santa Cruz, from the vines of wine country to the bustling boardwalk
What To Know
- Free WiFi with strong connection
- Very close to downtown Santa Cruz, only a couple of minutes from the redwoods in Big Basin and less than an hour from Silicon Valley
- Though many Hilton breakfasts are typically included in the room rate, they aren't here
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at Hilton Santa Cruz – Scotts Valley in Santa Cruz, you’ll be in the business district and convenient to Valley Gardens Golf Course and Mystery Spot. This romantic hotel is within close proximity of Henry Cowell Redwoods State Park and Roaring Camp Railroads.
Make yourself at home in one of the 178 air-conditioned rooms featuring refrigerators and MP3 docking stations. Your room comes with a pillowtop bed. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Don’t miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Food & Drink
Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Santa Cruz? This hotel has 8000 square feet (743 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
How to Get There
Very nice hotel. Very clean and super friendly staff-from the front desk to the housekeeping folks. My wife has very bad allergy issues and we were given a recently added "Pure Wellness" room. It was wonderful. GREAT CONCEPT-HILTON!!
We stayed at this hotel due to my positive experiences with the brand and the proximity to Santa Cruz. The surrounding area is beautiful, that staff was exceptional and the room was very nice. I'm very pleased with my decision and would stay at the hotel again!!
On July 18 and 19 of this year, my husband and I stayed at the Hilton Santa Cruz/Scotts Valley in Santa Cruz, CA. We booked the hotel online through our Hilton Honors app as we usually do when we travel. We booked the room at the Senior rate of $530.86 but when we checked in we were charged $540.62. It was a small difference in price and when I questioned the clerk, I was told the taxes weren’t correct. This didn’t make any sense to me. I have always paid what my online rate print- out said and had never had any variation. I didn’t want to argue in a line at the check in desk because it was only a $9.76 difference. When I got home, I thought about it and called the hotel and left a message for the manager to call me. He never did. I contacted Hilton Customer Service by email and dealt with Mark M. at Guest Assistance. I was told that Hilton would get in touch with the Santa Cruz hotel as only their General Manager could answer my question about the tax differential. I was also told the email would be forwarded for review. I thought that perhaps someone would get in touch with me and explain why Hilton was charging one price online and another at the venue even though I had a print- out of what the charges were to be. That was the end of any contact. Nobody seems to care about small charges and implied promises. I am very disappointed in Hilton. Except for my complaint about the registration procedure, the service was good elsewhere in the hotel. The staff friendly, and beds good. There is a good Indian restaurant within walking distance. I am sorry that I now feel that if you book a room online, it may not be what you pay when you arrive at the hotel.