Hilton Santa Cruz – Scotts Valley
What We Love
- A newly renovated mountain retreat, perfectly located for visiting beaches and the wine routeThe recently completed multimillion-dollar renovation, including the new guest rooms and lobby
- The views of the redwood forest from the charming stone-lined pool
- The fun in Santa Cruz, from the vines of wine country to the bustling boardwalk
What To Know
- Free WiFi with strong connection
- Very close to downtown Santa Cruz, only a couple of minutes from the redwoods in Big Basin and less than an hour from Silicon Valley
- Though many Hilton breakfasts are typically included in the room rate, they aren't here
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at Hilton Santa Cruz – Scotts Valley in Santa Cruz, you’ll be in the business district and convenient to Valley Gardens Golf Course and Mystery Spot. This romantic hotel is within close proximity of Henry Cowell Redwoods State Park and Roaring Camp Railroads.
Make yourself at home in one of the 178 air-conditioned rooms featuring refrigerators and MP3 docking stations. Your room comes with a pillowtop bed. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Don’t miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Food & Drink
Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Santa Cruz? This hotel has 8000 square feet (743 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
How to Get There
Krishan is professional, friendly, and attentive. It's refreshing to get real solid customer service. His check in was quick and he answered all my questions without making me feel like I was a hindrance. He's truly a high end employee that shouldn't be taken for granted. The two women (I wish I wrote down their names) in the breakfast room at 6:30am on April 4th were both very polite and made me feel special and valued with all the attention they gave me. Both greeted me and waited on me several times before I left to start my day. Notice that this is my first review I've left. This is because it was important for me to recognize these employees and let them know what an outstanding job they really do. I'll come back. Thanks. -Robert L (Rm 212)
Staff was nice and friendly. The room wouldn't cool below 72 degrees even with the cool set to 66 ( the lowest it would go). I made mention of this to the gentleman than came to fix our in room safe (it was broke/or out of batteries). He said all he had to do was move some valve in the hallway and he would. It never cooled below 72 the whole time.
Hilton never fails me. After being in Sacramento for five months for work, I needed a little “me” time. Coming from the Adirondacks of New York, for me that means mountains, trees, fresh air, small towns. My stay here covered it all plus an added bonus of having a beach 15 mins away. Easy access to everything, great room with balcony and view and top notch customer service I have come to expect from all my Hilton stays.
We stayed here for 4 nights for our 9th anniversary. We had mentioned it to the hotel ahead of time and to our surprise they upgraded our room to a 2 room suite, had chilled champagne and chocolate covered strawberries waiting when we arrived. They also gave us $50 credit to the bar/restaurant. They were so personable by checking in via Hilton honors app and making sure everything was okay. You can tell they make it a point to get to know their guests by a first name basis. Shout out to Emmanuel, Elise, and Nikole for their awesome attention and making our stay memorable and enjoyable.
Do not arrive until 4:00 check in. Prepare to walk 101 steps from elevator to your room which is 3 buildings away from main lobby. Do not fall for "Balcony views of Redwoods", and bring your own coffee.