4.0
Very Good 1652 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
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Overview

Location

Located in Santa Clara, Hyatt Regency Santa Clara is connected to the convention center, minutes from Santa Clara Convention Center, and close to Levi’s Stadium. This 4-star hotel is within close proximity of California’s Great America and Intel Museum.

Rooms

Make yourself at home in one of the 502 air-conditioned rooms featuring refrigerators and iPod docking stations. Wired and wireless Internet access is complimentary, while 48-inch flat-screen televisions with premium TV channels provide entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Take advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Santa Clara? This hotel has 60000 square feet (5574 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Hyatt Regency Santa Clara
5101 Great America Pkwy
Santa Clara, CA 95054 United States

Reviews

4.0 Very Good 1652 Reviews
Business and pleasure
Reviewed 1 day ago

Great experience with the staff, the room, the food all was enjoyable. The hotel was help us even prior to arrival as my husband has a slight disability so they were able to upgrade our room to an ADA right near the elevator. March Madness was going on my husband big college basketball fans were able to mix my business meeting with some pleasure. The Virginia Tech basketball team was staying at the Hotel.

Not
Reviewed 2 days ago

Friendly staff at check in and clean, quiet rooms with very comfortable beds. Just a short walk to the Levis stadium. Did not try the hotel restaurant, but there was a fantastic grill restaurant in the stadium. Very good breakfast.

Going downhill
Reviewed 2 days ago

I have beena Globalist at Hyatt fir the last 3 years and a custoner if Hyatt for 30. Over the last few years I have between 20 to 30 days at this location. It is a sad day when a Courtyard Marriott far outperforms what is supposed to be one of Hyatt's premirt locations just blocks fron Levi Stadium.

The "Voted best place to work" sign is no longher there (I assume status was lost). The hotel is dingy and in need if a good cleaning and paint job. The Globalist Lounge has been closed for months and not scheduled to open again until June(they are offering a 40.00 credit at checkout but that helps my company, not me). Wifi is so weak, it is difficult to stream, even with the 9.95 upgraded wifi. Someone decided it was a good idea to paint the gold elevator buttons black and the paint is scraping off (very tacky). With no warning whatsoever, much to my surprise, my Globalist status was downgraded. All of this for over $350 per night, 29.00 to valet, and no help from the bellman (seems parking for Levi Stadium has become a higher priority than helping guests)7. At my stay last week, the front desk neglected to give my dry cleaning to the daily service and only after inquiring that evening as to the status of my needed clothing, did I learn of the issue. I had no white shirt or suit jacket for my next day's meeting. Not funny at all.

One consistently positive experience? The bartenders are pleasant, attentive and experienced.

Hyatt, you are getting by with these declining standards because of your proximity to the stadium and hotel occupancy rates.

Evidently, you have also become dance competition central on the weekends, which equates to a hotel full of harmonal adolescents running through the hallways and lounge with their caboodles and costume racks fetching their wine drinking moms to help locate their fake eyelashes and fishnets.

Bring Jimmy back to manage the staff. His departure is when the standard went straight through the floor. So disappointing.

Marriott's new loyal customer,

Trish

Sells Services that it cannot deliver
Reviewed 3 days ago

I booked a breakfast inclusive package at this hotel. The hotel claimed they were unable to service this and instead suggested I pick items from their restaurant menu. The restaurant staff had no clue of this arrangement. 20 mins and with none of the ordered items in sight, I ended up walking out with practically no breakfast.

The hotel itself is conveniently located next to convention center. It has a couple of restaurants inside, and a few within a couple of miles. So plenty of options for food.

The rooms are what one would expect in a property at this price in the region.

Hyatt Santa Clara Amazing Experience
Reviewed 3 days ago

Excellent customer service. Excellent Staff and beautiful rooms. One of my favorite hotels. The staff really cares about your experience and quickly responds to questions, wants or needs. I highly recommend the Hyatt Santa Clara for your stay in the Northern California Area.