4.0
Very Good 205 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Restaurant
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sofa property chair Suite living room home cottage condominium Bedroom

Overview

Location

With a stay at The Westin San Jose, you’ll be centrally located in San Jose, steps from San Jose Convention Center and San Jose Civic Auditorium. This 4-star hotel is within close proximity of American Musical Theater and Montgomery Theater.

Rooms

Make yourself at home in one of the 171 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands and wedding services.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available for a fee.

Business & Travel Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Jose? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms.

How to Get There

The Westin San Jose
302 South Market Street
San Jose, CA 95113 United States

Reviews

4.0 Very Good 205 Reviews
Nice public areas but terrible rooms
Reviewed 2 weeks ago

Really disappointing experience. The lobby and Italian restaurant are lovely and food is really good. Great pasta and delicious breakfasts ordered a la carte. But the rooms are tiny and very tired. The carpet is threadbare and the aircon sounds like a factory generator. As another reviewer noted we also found hair both on the dressing table and in the bathroom. Yuk. More bizarre was the lack of available power. When we called reception to ask where the power points were it was suggested we unplug the lamp and use that. Not a great experience, particularly when the lamp plug was dusty and difficult to access down the back of the heavy desk.

Nice clean room but outrageous parking fees
Reviewed 1 month ago

I stayed for a Sharks game. This hotel is within walking distance but a little bit further than where I stayed before at the De Anza or the Arena hotel. The hotel had very friendly people that were helpful and the room was as I expected and as advertised, in fact they actually upgraded me to a king instead of a queen. The restaurant on site, Il Fornaio, was pretty good but overpriced for the quality. My big issue and reason for never planning to stay here again is that the price to park your car at the hotel is $55 a night and that was not advertised when I booked online. You can choose to park across the street in a public parking lot for $23 a night. I think this is crazy. I will stay at a hotel near the arena that costs more but has parking next time.

Other people's hair everywhere
Reviewed 2 months ago

I am currently staying at this Westin and having a not great experience. I checked in, went into my bathroom and saw that there were handfuls of long hair stuck to the shower wall. Looking down at the tub, there were dark curly hairs in the bottom. If this was one hair, I would not have made a big deal and just cleaned it myself, but there was SO MUCH hair. So I called room service and asked them to send someone to clean the shower and tub since it had clearly not been cleaned since the last guest stayed. I left my room to go to dinner. I came back 3 hours later, checked the bathroom, hair is still there. No one had come to clean the room and it is 9pm now (and I want to take a shower). I call room service again and they say they will send someone right away. A few minutes later a nice man appears at my door . . . holding nothing but a dry washcloth :( I explain that I wanted someone to CLEAN the shower and tub, not just wipe the hair off with a dry washcloth. I'm currently still waiting for it to be cleaned. It makes me feel worry whether other parts of the room weren't cleaned since the last guest as well.

A very nice hotel
Reviewed 3 months ago

Really enjoyed this hotel. This is a beautiful hotel with alot of amentities. Rooms are are clean and comfortable. Front desk staff is very good . I would highly recommend visiting this hotel when visiting San Jose. 4.5 stars

Very nice front desk
Reviewed 3 months ago

Rooms were in very good condition, a little on the smaller side, but not a problem. Bathroom was very nice. Hotel has great common areas, but it was just two of us, so no need. We had happy hour in the restaurant which was yummy and inexpensive.