4.5
Very Good 2290 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The spa’s signature therapy treatment uses a hot poultice filled with organic ginger, lemongrass and herbs
  • The Lobby Lounge pours local craft suds and shakes up more than 500 kinds of martini
  • Spacious accommodations start at 450 square feet

What To Know

  • There’s a heated outdoor pool on the fourth floor that’s lined with cushioned loungers
  • Located near Silicon Valley, the hotel caters to business travelers, but it’s also within walking distance of theaters, museums and restaurants

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Business-friendly digs in downtown San Jose with a spa, pool, four restaurants and easy access to Silicon Valley

The Lowdown

Near the heart of Silicon Valley’s business hub, the Four Diamond, 20-story Fairmont San Jose has 808 well-appointed rooms and suites located in two towers. The accommodations start at 450 square feet and feature a beige and taupe color scheme, 32-inch flat-screen TVs and modern marble bathrooms with fluffy robes and separate tubs and walk-in showers. Some suites also offer separate bedrooms, dining areas, decorative fireplaces and whirlpool tubs. For a bit of relaxation, carve out some time to visit the Tova Day Spa, which has a full selection of treatments ranging from hot stone massages to the signature therapy, which uses a hot poultice filled with organic ginger, lemongrass and herbs. When hunger strikes, several restaurant options are available. The Fountain, a casual breakfast and lunch spot, dishes up huevos rancheros, organic kale salads with pecorino and champagne vinaigrette, and short rib and sirloin burgers with miso aioli. Elsewhere, there’s McCormick and Schmick’s for seafood, and if you’re in the mood for a libation, the Lobby Lounge pours local craft suds and shakes up more than 500 kinds of martini.

In the Area

Some of San Jose’s best attractions are just steps from the hotel, including the San Jose Museum of Art, the Cathedral Basilica of St. Joseph, and Opera San Jose. Nearby is the Rosicrucian Egyptian Museum and Planetarium and the San Jose Heritage Rose Garden, and a short drive will get you to more than 60 wineries and several Monterey Peninsula golf courses. Looking to flex that plastic? Head to Santana Row, a multiuse complex with more than 70 shops and 20 restaurants. For dinner make reservations at Nemea for Greek fare, then make your way to the Single Barrel, a speakeasy-style bar with world class cocktails and fine cigars.

How to Get There

The Fairmont San Jose
170 S Market Street
San Jose, CA 95113 United States

Reviews

Great Staff
Pelush73

Yesterday night I have come after an airline odissey thanks to Delta, where my bag had, also, been lost.
The hotel staff has taken a lot of care of me and provided all what I needed for a comfortable stay in this night where I had nothing with me. I am very happy and will come here again.

Feels like the Fairmont is just phoning it in
OutoftheBay

I stayed at the Fairmont for two nights on business and was expecting a comfortable and possibly even luxurious stay. I can't say my expectations were met by any means. The very first impression I had was not a great one. The lobby is currently being remodeled (understandable) and so it is mainly boarded up, but the entire lobby area and all common areas smelled like they had been drenched in perfume. If you are at all sensitive to fragrances/scents or have respiratory issues, I'd stay away. My check in experience was fine, but the front desk attendant did not mention that he was putting me in a different room than I had reserved (my reservation was for a Fairmont King in the Main Tower - instead I got an ADA 2 doubles room). The room itself was very basic but had a nice view. I was a bit surprised to see a pair of greasy hand prints on the ceiling above one of the beds. Also,I couldn't find anywhere any information about the property (gym, pool hours, etc) - only a room service menu. Lastly, I think it's completely obnoxious - particularly in the heart of silicon valley - to charge $14-24 a day for internet/wifi. This is something you find free everywhere else.

I will definitely never stay here again and tell others to avoid this hotel. There are much better options in downtown San Jose.

Incompetent Desk Staff
patmoorhead

The hotel front desk are unhelpful and uninformed. First off, it's Sunday night and there's a line 12 deep with one person. Second off the company I'm here for prepaid for a block of rooms. The desk staff wouldn't let me check in because I didn't have the credit card that was on file for the company. Of course I wouldn't have that. I had forgotten my driver's license at home but had three credit cards with my name on it and photos of my passport and driver's license and Accor number. Hotel front lobby didn't allow me to check in under any circumstances.