San Jose Marriott
- Parking On Site
With a stay at San Jose Marriott, you’ll be centrally located in San Jose, steps from San Jose Convention Center and California Theater. This 4-star hotel is within close proximity of San Jose Civic Auditorium and American Musical Theater.
Make yourself at home in one of the 506 air-conditioned rooms featuring LCD televisions. Your room comes with a pillowtop bed. 27-inch Smart televisions with premium TV channels provide entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Don’t miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center. This hotel also features concierge services, babysitting/childcare (surcharge), and gift shops/newsstands.
Food & Drink
Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel’s room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in San Jose? This hotel has facilities measuring 21000 square feet (1951 square meters), including meeting rooms.
How to Get There
Very central and in a very safe, clean part of San Jose. Quite modern and friendly staff. Couldn't find a room service menu and the restaurant downstairs was quite expensive. Walking distance to everything and very cool art on the wall!
Visited a friend staying here while I was in the area. The property itself was quite average, nothing great, nothing bad. But as a senior front office agent for a different hotel chain, I was extremely displeased by the unwelcoming demeanor of the front desk staff. None of the agents were smiling and while I observed someone else being checked in, the agent was not speaking in complete sentences. If any of my agents had a similar demeanor, a closed door conversation would have taken place. To be honest though, I believe that the front desk staff is reflective of poor management. My advice would not be to get mad at the employees, it would be to treat your staff better and have the managers take a hard look at themselves. Start off by leading at the desk and by example rather then only coming out when requested and sitting in the back office otherwise.
I recently stayed at this hotel for 2 nights during a business trip. The hotel is very conveniently located in downtown. Note that if you do have a car, you either have to pay for valet parking or pay for parking in a public lot in the area.
The hotel is nice. Nothing special, but very adequate. The rates are very high for what it is, but that's just the area - not the hotel itself.
My room was comfortable. Again, nothing out of the ordinary or special. It certainly would have felt overpriced for what the room was if it was not typical of the area.
The first night I got in late (was traveling from the east coast) so I just ordered room service. I ordered a burger and a glass of wine and my total was over $40. The burger was small (and the bun was quite large) and nothing special at all. It was extremely overpriced.
I had breakfast one morning the restaurant, which is a Michael Mina restaurant. Again, way overpriced but my food was quite good. If you want something a bit more reasonably priced, there is a little cafe down the hallway off the lobby.
My biggest complaint about the hotel was the gym. First, it seemed to be quite undersized for the size of the hotel. The first morning I went in, the place was packed - not even close to enough machines for everyone. In addition, two of the treadmills were broken the whole time. Not only were they broken, but no one bothered to put a sign on them that they were out of service, so I spent my 30 minutes on the treadmill telling the next person (about every 30 seconds) that the machine was broken every time someone tried to get on. Quite annoying.
This location is superb for conventions. The rooms are fine and the service is pretty decent. If you are there for a convention then plan to spend 15 minutes in the insane line at the Sbucks off the lobby.
The hotel is in a great location for walking to the convention center, museums, restaurants and shops. Valet parking is available, but the attendant made us unload in pouring rain instead of waiting until we could pull under the port cochere. The front desk agent was anything but friendly. I had checked in on line, but apparently it was unsuccessful because I had to check in all over again. I also had to ask for a Platinum upgrade, because none was offered. The best she could do was on the 8th floor. The bed was comfortable and the room had a refrigerator and large flat screen TV. The Concierge Lounge on the top floor has an outdoor terrace for use in good weather and has coffee available all day. The evening offering consisted of some sticky unappetizing rice dish. We decided to skip that and went to the restaurant. Even though there were numerous empty tables, there was a long wait, apparently insufficient staff. Breakfast in the lounge was basic. The furniture was absolutely filthy, in serious need of cleaning. Overall, the hotel is in need of some updating, but the location is great.