4.0
Very Good 846 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The outdoor pool and hot tub, open year round
  • Artfully plated California modern cuisine at moody restaurant Citrus
  • The inviting balcony at Vbar, with its views over buzzy Santana Row
  • 24-hour room service

What To Know

  • In classic Silicon Valley fashion, the hotel plays host to plenty of corporate meetings
  • Free WiFi
  • This is the only hotel on Santana Row, the popular shopping and dining neighborhood
  • Continental breakfast is included in the Jetsetter rate

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
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property Lobby home living room Suite condominium

Overview

Sleek San Jose boutique stay with year-round pool on Santana Row

The Lowdown

A cross between a Mediterranean mansion and a slick metropolitan boutique hotel, this 212-room San Jose stay offers something for both expense account-wielding execs and cool-seeking vacationers. Interiors tend towards clean-lined minimalism and a sleek black and white palette, while the pool and restaurants exude a more European vibe, with warm tones, classic columns and arches, and sprays of vibrant bougainvillea. Enjoy stunning sunset views beside a glowing fire pit at the rooftop wine bar Cielo, then head through the sheer curtains at the entrance of glam restaurant Citrus for Californian coastal cuisine featuring locally-sourced sustainable meats and seafood.

In the Area

Start by exploring the vibrant, palm tree-lined boulevard that is Santana Row, a fun laid-back neighborhood crammed with upscale restaurants, bars and boutiques. Then visit the feted San Jose Museum of Art, known for its impressive permanent collection of contemporary West Coast art. Oenophiles should head a little further afield on a Silicon Valley wine tasting mission, stopping at cellar doors like Bargetto Winery, known for its Chardonnay and Pinot Noir, and Morgan Hill Cellars, founded in 1913 and one of the oldest wineries in the Santa Clara Valley.

How to Get There

Hotel Valencia Santana Row
355 Santana Row
San Jose, CA 95128 United States

Reviews

4.0 Very Good 846 Reviews
Fabulous rooms, but watch out for extra minibar charges
Reviewed 7 days ago

I regularly stay here on business, the rooms are excellent and the location very convenient for eating out on Santana Row. But I have been double charged several times for the minibar - once when I say what I have used at checkout and then again a few days later - as if the person checking the mini bar hadn't liaised with the checkout staff.

I will no longer be taking the minibar key when i stay here.

The restaurant is adequate, but supports the travelers' rule of never eating in the hotel. The breakfast is poor when compared to the spread usually on offer at a Hilton or Marriott.

The bar is good though, a place to be seen.

If they could fix the above, this would really be a 5 star review, the rooms and location are fabulous.

The Best Way to Enjoy Santana Row
Reviewed 1 week ago

Santana Row has a ton to offer. Great for people watching, dining, partying, shopping. If you are from out of town, the best way to take it all in is to stay at the Hotel Valencia on a Saturday night. Party all you want and amble back to enjoy the spacious room and one of the most comfortable hotel beds you can find. Go for a swim in the pool. The complimentary breakfast is first rate. Eat at Oveja Negra if you want a break from the crowds on the Row. Free self service parking or valet if that is how you roll. We will be back.

Gem hidden amongst shops and restaurants
Reviewed 2 weeks ago

This hotel was located in the middle of Santana Row in San Jose. The rooms were very nicely appointed with a modern flair. Even though the hotel was amongst restaurants and shops, it was extremely quiet in the room. Easy access to entertainment and food, just an elevator ride away. Great atmosphere.

Excellent staff and location are good enough for repeat visit
Reviewed 4 weeks ago

I went to San Jose on a business trip and picked this hotel based on the reviews though it was not close to my place of work. I did not have a great checkin experience which could have made it a 1 star review. But the staff and service made up for the inconvenience. The location was a nice place though inside a mall/shopping area. And the breakfast was good with a nice spread of hot as well as continental breakfast bakery and fruits. The hotel has a nice courtyard to relax. The staff was always attentive. Workout room is not great so I skipped it, but they have a nice pool area as well as a terrace bar that is a nice place to relax.
The major inconvenience was on arriving for checkin, they told me they were overbooked and did not have room for me. But the front desk staff was helpful and booked me in a nice(r) hotel in downtown San Jose. I had to leave for a business meeting, so they kept my luggage. And after I returned back from the meeting, arranged for a cab to take me to the downtown hotel. The manager at the desk was very apologetic and said she would upgrade me the next day. So I returned the next day. The same manager helped me with a few choices of rooms, one of which was a suite. I appreciated that I did not have to pick a fight because of the inconvenience their lack of organization had caused me. They accommodated me and also send me a nice surpise package as part of their way to say thank you.

The rooms are okay with slightly dated furniture. The ones looking towards the courtyard have small balcony. But the beds were comfortable. Elevators to get to the registration deck are odd and confusing but the valet parking attendant will help.

Location is not too far from downtown San Jose. ITs in a nice mall so you can shop if you like. I will be back again

Fantastic location.
Reviewed 1 month ago

We booked a bed and breakfast package. The room was ideal and have everything we wanted. The breakfast was great (coeliac bread was provided as requested) and the serving staff extremely efficient attentive and helpful. The central courtyard is a lovely place to have breakfast outside. I have no qualms about recommending this lovely, friendly hotel.