4.5
Very Good 2290 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at The Westin St Francis San Francisco on Union Square, you’ll be centrally located in San Francisco, steps from Union Square and San Francisco Magic Parlor. This 4-star hotel is close to Lombard Street and Fisherman’s Wharf.

Rooms

Make yourself at home in one of the air-conditioned rooms featuring LCD televisions. Your room comes with a pillowtop bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities including a health club and a sauna. Additional amenities include complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Food & Drink

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel’s 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has 56,000 square feet (5 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

The Westin St. Francis San Francisco on Union Square
335 Powell Street
San Francisco, CA 94102 United States

Reviews

Old Hotel, Bad Service, Staff, Management, Avoid!
DaveKarun

Old Hotel, Bad Service, Staff, Management, Avoid! We stay at this hotel with our whole family. There was a miscommunication between me and wife when making booking, so I made booking and wife also made booking. We booked 4 rooms total while we need only 2. We called hotels to help sort things out. They are not willing to help. So we paid 4 rooms and ended up only using 2 rooms. And worse yet, when we arrive, they sold the 2 unused rooms to walk in guest. Avoid this hotel run by a crooked management. There are many hotels nearby. Westin should be ashamed of its brand.

Great Customer Service!!!
ColoHiwayBuilder

We recently spent a long weekend at the Westin St. Francis and had a great time. The customer service, especially from Jeff at the concierge desk was outstanding. Jeff exemplified how customers should be treated and offered great suggestions on the local area and his recommendations were “spot on”. I highly recommend you speak with Jeff if you need assistance with any requests or recommendations when staying at the St. Francis.

The location of the property is excellent and you can catch the cable cars right in the front of the hotel. We have stayed at this property on other occasions and will return again, when in San Francisco.

Dated and in desperate need of an Upgrade
stm55

I have just spent 2 nights at Westin Union Square and I will NOT be returning. The property is very dated and in desperate need of a facelift. The room I was given had a very unpleasant smell that hit you as soon as you entered the room. It was frankly quite unnerving. I was told that they were full and unable to offer me a different room. The bathroom looks and feels like something out of the 80s and combined with the very unpleasant smell, it made for a terrible stay. I couldnt wait to check out!!
Housekeeping staff, whilst nice and polite, did a very sparse job of cleaning the room. The fitness centre is in a windowless room and again, equipment was old and dated.