The St. Regis San Francisco
What We Love
- Near the Museum of Modern Art
- Remede Spa is an oasis in the city
- Michelin-starred Ame restaurant
What To Know
- The hotel is in a 40-story tower with residential units
- The tower and hotel opened in 2005
- 24-7 butler service in suites only
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Rising amid San Francisco’s shopping, financial and museum districts, The St. Regis San Francisco is set in a 40-story tower with 260 spacious guestrooms that are more akin to city pied-à-terries and in which everything from the TV to the drapes to the lights is operated with a touch-screen control panel. With art sprinkled throughout the hotel and the Museum of Modern Art a stone’s throw away, this stay is an art-lovers dream. Foodies have much to celebrate here as well with chef Hiro Sone’s renowned Asian-fusion menu at Ame. The Remede spa is one of the best in San Francisco and is worth a whirl if only for a dip in the indoor infinity pool with jaw-dropping skyline views.
In the Area
Head down to the rejuvenated wharf and check out the Ferry Building Marketplace for a taste of San Francisco’s best food, all in one spot. Catch a classic movie at the Art Deco legend Castro Theatre, the anchor of the Castro neighborhood. Stroll around Golden Gate Park and check out the latest exhibits at the fabulously modern DeYoung Museum and California Academy of Sciences. The narrow streets of San Francisco’s Chinatown, the largest outside Asia and oldest in North America, are packed with restaurants and shops selling everything from silks to unusual herbs. Union Square is the die-hard shopping area of San Francisco. You’ll find everything here: Macy’s, Neiman Marcus, Saks Fifth Avenue, Tiffany’s, Hermes, Gump’s, and Chanel, to name just a few.
How to Get There
If you are into romantic flouncy hotels move on. This is Californian business upmarket chic. Absolutely fine for families but better suited to business or well heeled patrons happy to pay a premium price for a CBD location, excellent service and top quality rooms and suites. Give it a try.
This is the second time I stayed at St. Regis and it was just as good as the first time. I really like the service and the hospitality of the St. Regis. They really make me feel welcomed. The regular room is a very nice size for SF. The location is convenient to Union Square a short walk or Uber. The St. Regis is a solid 5 star hotel.
One star due to absolute incompetence of front desk and accounting staff. I was double charged for minibar consumption. Once on my room bill and a second transaction after I checked out and departed. Three phone calls and it is still not resolved. I was told they'd immediately send me an updated folio but they have not done that. They also told me the credit would take 7 to 10 business days - why on earth can they not void the incorrect transaction. You literally cannot speak to any competent human here - noone knows what to do and there is no ability to escalate.
Total failure of process and customer service.
In addition, I'm Marriott Bonvoy Titanium + Ambassador status and there was zero recognition (no suite upgrade, no appreciation).
On the plus side, the bed was very comfortable.