The Ritz-Carlton, San Francisco
What We Love
- Signature restaurant Parallel 37 serves globally inspired and seasonal California cuisine
- The Lounge offers guests a casual menu with classic cocktails made with local spirits and a selection of local beers
- 24/7 room service
What To Know
- Housed in a 1909 Neoclassical landmark
- San Francisco's historic cable car stops right outside the hotel's doors
- The Terrace Courtyard is popular for weddings
- Parking On Site
- Room Service
Originally built in 1905 as the home of the San Francisco Chronicle, the building has had a storied history, having survived the notorious earthquake and fire the following year. In the 1960s, the building was “modernized” and covered with a futuristic-for-the-day white facade that completely obstructed the original’s charm. In 2005, The Ritz-Carlton Club, San Francisco removed the paneling and carefully restored the glory of the original De Young Building, making for a stay that feels up-to-date yet historic at the same time. Guests also have access to a luxe lounge, which is filled with light in the afternoon. On warm San Francisco days, the lounge’s terrace is a fantastic spot for a cocktail or a cup of coffee, with views of ArtDeco skyscrapers all around.
Bed & Bath
Club Residences include one- and two-bedroom units that come complete with living rooms, kitchenettes and large master baths. One-bedrooms start at 1,300 square feet for up to four guests, while two-bedrooms start at 1,960 and can accommodate six. And although the requisite Ritz-Carlton marble is in the bathroom, the units are decorated with San Francisco in mind. The furnishings are both modern and cozy: Four-poster beds are made with crisp white Frette linens, the kitchen is kitted out with stainless steel appliances, and bedrooms are carpeted in earth tones, while the rest of the flooring is a gorgeous dark hard wood.
If you’re one of those people who often checks into a luxury hotel and thinks, “I wish I could live here,” this place is for you. The Ritz-Carlton Club, San Francisco combines Ritz-Carlton amenities and the company’s luxury aesthetic to create a different kind of experience: apartment-style downtown living, rather than a classic guestroom stay. But you’ll still have the hotel amenities you need, like a 24-hour on-site concierge and twice-daily housekeeping And the experience is fully San Francisco: Outside is bustling Market Street, the city’s most vital thoroughfare, alive with MUNI trains, locals and shopping bag-carrying tourists.
How to Get There
Located on Nob Hill overlooking downtown ideally situated for business as well as leisure. Exceptional service, very friendly and attentive staff. This is really what I expect from a 5star hotel, much better than other 5star hotels in US, comparable to European 5star hotels. I can absolutely recommend to stay there, especially on the Club Level with complimentary excellent food and drinks throughout the day. I definitely come back!
Can't say enough about this wonderful hotel. Fabulous location with unparralled service. A free limo is available to all hotel guests to take you to dinner, shopping etc. A fantastic perk. Restaurants are delicious too. GO!
Stayed here 6 nights in the summer, we had a great time the hotel could not do enough for us. The rooms were really nice initially we had interconnecting rooms but changed to a suit. The locality is really good and gets keeps you walking which was good for us. Food was great although limited. It is expensive but worth paying that little bit extra for great service, rooms and friendly staff.
We booed a one bedroom suite on floor 8. Although it says city view we could not look more than 1 block away. Service was great, food choice in the club lounge excellent. Main restaurant ok but there are better choices if you opt for dining out
I've stayed at this property before a couple of times, and always loved it. However, this time there were some customer service snafus that I would brush off at a cheaper hotel, but would not expect to occur with the Ritz brand and price point.
1) Location: near cable cars, walking distance to Union Square, financial District, Chinatown, and Nob Hill
2) Architecture & Design: lovely, early 1900s Grand Dame hotel. Lobby is not oversized. Rooms have beautiful interior design and are spacious for San Francisco city center.
3) General quality of service: There are several great luxury hotels around the same price point as the Ritz. What I think sets the Ritz apart is their service touches. Evening housekeeping always leaves a newly filled ice bucket. Daytime housekeeping neatly ties your phone chargers with a Ritz-branded Velcro tie and may leave lip balm or pillow spray. Upon request, staff bring up extra water, ice, etc with speed.
4) Restaurants: they're pricey but tasty, with excellent wait staff. And they have a fun afternoon tea service.
1) Shower/bathtub. Looks like the bathtubs haven't been updated in awhile. Other hotels have better ones.
2) Location: The hotel is on a steep hill, so if you don't want a workout walking back to the hotel, it's not the place for you
3) Customer service snafu: On this visit, my room had a non-functional lamp, and the internet tv (Netflix/hbogo/Hulu/etc) wasn't working. Had multiple conversations with hotel staff (including an engineer coming to the room). The problem was not fixed during my stay, and after 2 days of complaining, hotel staff offered a $100 credit on the bill. For most any other hotel, I would shrug that off. But since I think customer service is really the reason to choose the Ritz, I was disappointed and surprised by the problems themselves and by the delay in offering some kind of credit for the malfunction.