4.5
Very Good 2290 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Architecture Buildings City Exterior road building street lane neighbourhood Town Downtown pedestrian infrastructure way sidewalk

Overview

Location

The Donatello Hotel is in the heart of San Francisco, walking distance from Westfield San Francisco Centre and Grace Cathedral. This romantic hotel is close to Lombard Street and Pier 39.

Rooms

Make yourself at home in one of the 94 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Your bed comes with down comforters, and all rooms are furnished with double sofa beds. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities including a sauna and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and discounted use of a nearby fitness facility.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves lunch and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-out.

How to Get There

The Donatello Hotel
501 Post St
San Francisco, CA 94102 United States

Reviews

Great location and comfortable stay
KR49

We stayed here for our honeymoon on the Club floor. Room was a great size and clean. A little noisy from the pipes in the building and the sound of others rooms when flushing the toilet for example. Air con was also very loud so we turned it off in the end. Staff are friendly but I was surprised, especially being in a club room, that having given advance notice to the customer service manager it was our honeymoon we didnt even get a congratulations upon check in. Doesn't seem very personal for 4* plus but this is just my opinion based on other places we have stayed. Regardless, the hotel was a good 4* and location was fantastic for what we wanted. The club level lounge is just a basic room with a tea and coffee machine. We knew this when we booked. We took our own drinks up to the roof one night but was too cold to sit there for long. Again for 4* would have liked blankets or heater lamps to be available. All in all, would recommend and would stay again.

Great stay
Splurge333

Good, safe location. Decent size rooms for location. Good kitchen area with cutlery and crockery. We were near the lift but still quiet. Friendly helpful staff and valet parking. We declined the “welcome” pack as we’d come off a long haul flight and we weren’t hassled to take it another time.

Clean hotel with friendly staff
nascar5128

The good:

This hotel is nicely decorated, clean and upto date decor. Located in the heart of downtown San Francisco. Walking distance to Union Square and Westfield Shopping Mall. Easy access to the Cable car Turnaround.

I really liked the lounge area located on the rooftop, where they served complimentary Coffee, Tea, and Hot Chocolate.

Staff was friendly and helpful when it came to looking for advice or recommendations of the area.

The Bad:

I was in room 601, which is the side of the hotel that is next to Mason street. The noise level was obnoxious and made it hard to get a goodnight sleep. This is mostly why I give 3 stars to this hotel.

I inquired with the front desk as to rather or not the middle of the hotel which would be further away from the streets that run alongside the hotel and they told me the 01 rooms were typically the quietest. I could not get an explanation as to why the middle rooms would be worse.

I hate to experience a room with a worse noise level since the outside street noise sounded like we were litterally sleeping on the street. Honestly this will be a factor to consider on rather or not I want to ever stay hear again.