4.5
Very Good 1583 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Swimming under the glass-domed ceiling that floods the hotel pool with natural light
  • The recycling bins in the rooms
  • The city views from the gym are a workout motivator (and we dig the marble baths in the changing rooms)
  • The bevy of historic details, like the Maxfield Parrish painting that gives the Pied Piper bar its name

What To Know

  • The wait at the check-in desk, which often seems understaffed, can be long
  • WiFi is free only for Starwood members
  • Valet parking is pricey
  • Some suites have views of bustling Market Street

Amenities

  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Historic San Francisco hotel returned to its former glory, with century-old oak doors, ultra-spacious rooms, and a legendary brunch in the Garden Court

The Lowdown

When the Palace first opened its doors in 1875, it was the world’s largest hotel and one of the West Coast’s premier places to stay—a reputation it maintained for multiple decades. By 2015, the interiors were looking tired, but a much-needed renovation transformed them back into modern masterpieces, with new floors, enormous tufted headboards, and lots of dark wood accents, all under 11-foot ceilings. The palette of dark blues, purples and grays feels current and complements the property’s charming but older architectural touches like monogrammed brass door knobs and heavy, century-old oak doors. The Palace’s historic elegance remains, particularly in the extraordinary Garden Court, a combination lobby-restaurant-lounge topped with a stained glass dome and enormous crystal chandeliers that still manage to elicit gasps from entering guests. A harpist plays here every Sunday and the brunch is legendary (so best reserve in advance).

In the Area

For tourists, museum buffs, and business travelers, the hotel’s location in SoMa (South of Market) is on point. The Financial District and luxe shopping in Union Square are both within walking distance, and a cable car ride to the waterfront views, shops and restaurants of Fisherman’s Wharf takes around 20 minutes. Guests can walk to the Museum of Modern Art, the Beaux Arts building housing the Contemporary Jewish Museum (and Wise Sons Deli), and the Museum of the African Diaspora within five minutes. There are myriad excellent bars also within stumbling distance from the hotel: try Hawthorn for a chic lounge experience and Local Edition for an underground, speakeasy-style atmosphere (and an extensive cocktail list). There’s a BART and Muni station at the hotel entrance, making movement to other neighborhoods around the city exceptionally easy.

How to Get There

Palace Hotel, a Luxury Collection Hotel, San Francisco
2 New Montgomery St
San Francisco, CA 94105 United States

Reviews

4.5 Very Good 1583 Reviews
San Francisco Weekend
Reviewed 1 day ago

We had an absolutely fabulous weekend at the Palace Hotel. We were in town for a wedding this was the perfect location for all of the things we wanted to do. Dining, shopping a An easy Bart ride from the airport. The staff was amazing and looked after our every need. The Garden Court was our favorite room-beautifully appointed and the breakfast buffet was divine. Can't wait to return.

Grand history
Reviewed 1 day ago

We had a five day getaway in San Fransisco and the location of this hotel was perfect. That being said the number of homeless in the city and the garbage on the streets shocked us.
The hotel is a grand dame and restoration was done to perfection.the buffet is excellent with varied choices and good quality.
The rooms are clean but sparse with very small bathrooms ( I would say that was my biggest dissappontment).
The service was excellent and the concierge Debbie Lew was the best I have encountered from my travels around the world.

A wonderful slice of olde San Francisco
Reviewed 2 days ago

This is a delightful hotel - with a tremendous history and up-to-date staff who do everything they can to assist their guests. Extremely comfortable, elegant and convenient for the financial district and all major tourist attractions and access facilities.

Spectacular
Reviewed 4 days ago

Got lucky and landed this hotel on Hotwire. It was listed as a 5 star and had a great price, so I took the chance of booking in the blind. This place lived up to it’s name and the 5 star rating! Beautiful rooms and awesome amenities! Staff is very friendly and most accommodating! Location is also a plus, just a block or so from Union Square shopping. Things are a bit pricey though, so be prepared to pay premium pricing if you dine and park here, but well worth it.

Beautiful
Reviewed 5 days ago

The Palace Hotel is gorgeous and historic and in a great location. Everyone was super nice, and we enjoyed the live music. For breakfast, I had the lemon poppyseed waffle, and I would highly recommend it.