4.5
Very Good 1865 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Swimming under the glass-domed ceiling that floods the hotel pool with natural light
  • The recycling bins in the rooms
  • The city views from the gym are a workout motivator (and we dig the marble baths in the changing rooms)
  • The bevy of historic details, like the Maxfield Parrish painting that gives the Pied Piper bar its name

What To Know

  • The wait at the check-in desk, which often seems understaffed, can be long
  • WiFi is free only for Starwood members
  • Valet parking is pricey
  • Some suites have views of bustling Market Street

Amenities

  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Historic San Francisco hotel returned to its former glory, with century-old oak doors, ultra-spacious rooms, and a legendary brunch in the Garden Court

The Lowdown

When the Palace first opened its doors in 1875, it was the world’s largest hotel and one of the West Coast’s premier places to stay—a reputation it maintained for multiple decades. By 2015, the interiors were looking tired, but a much-needed renovation transformed them back into modern masterpieces, with new floors, enormous tufted headboards, and lots of dark wood accents, all under 11-foot ceilings. The palette of dark blues, purples and grays feels current and complements the property’s charming but older architectural touches like monogrammed brass door knobs and heavy, century-old oak doors. The Palace’s historic elegance remains, particularly in the extraordinary Garden Court, a combination lobby-restaurant-lounge topped with a stained glass dome and enormous crystal chandeliers that still manage to elicit gasps from entering guests. A harpist plays here every Sunday and the brunch is legendary (so best reserve in advance).

In the Area

For tourists, museum buffs, and business travelers, the hotel’s location in SoMa (South of Market) is on point. The Financial District and luxe shopping in Union Square are both within walking distance, and a cable car ride to the waterfront views, shops and restaurants of Fisherman’s Wharf takes around 20 minutes. Guests can walk to the Museum of Modern Art, the Beaux Arts building housing the Contemporary Jewish Museum (and Wise Sons Deli), and the Museum of the African Diaspora within five minutes. There are myriad excellent bars also within stumbling distance from the hotel: try Hawthorn for a chic lounge experience and Local Edition for an underground, speakeasy-style atmosphere (and an extensive cocktail list). There’s a BART and Muni station at the hotel entrance, making movement to other neighborhoods around the city exceptionally easy.

How to Get There

Palace Hotel, a Luxury Collection Hotel, San Francisco
2 New Montgomery St
San Francisco, CA 94105 United States

Reviews

4.5 Very Good 1865 Reviews
Geat Location, Graet Food, Comfortable Large Rooms
Reviewed 2 days ago

WE have stayed at this particular hotel many different times when we come to SF. It is a great hotel, the food is fantastic. Do not miss the morning brunch really worth it. Easy to get to different locations. Have never had any problems at this hotel.

Excellent hotel near Moscone Center
Reviewed 3 days ago

I recently stayed at the Palace Hotel while attending a conference at the Moscone Center. While not the absolute closest hotel to the Center, it's an extremely short and very walkable distance, and I would absolutely choose the Palace Hotel if I need to return for another conference. Not only is the Moscone Center just a quick walk away, so is the Union Square area with all the fashion houses and high-end shopping, the embarcadero, the mall, and the Ferry Building.

The hotel is beautiful, classy, and historic. I also held an event for some clients during the conference at the Palace Hotel (in the Pied Piper Lounge). It was a perfect venue, and I think the historic location itself may have increased attendance.

The staff at the Palace Hotel really goes above and beyond to make sure your stay is an enjoyable one. My room on the 7th floor (#762) was plenty spacious and the bed was incredibly comfortable. There was very little noise detectable through the walls, allowing peaceful sleep.

The bidet in my room caused some surprise and funny stories to share with friends (but obviously, usage of this appliance is optional.) ;)

Self-serve washing machines aren't available here (and the hotel laundry service is quite expensive), but I found a very suitable coin-operated laundromat within easy walking distance on Bush St., just past Union Square. For anyone who's traveling for longer periods of time like I was, I recommend!

I look forward to returning to the Palace Hotel again in the future!

Beautiful hotel and the scrambled eggs are amazing!
Reviewed 5 days ago

The rooms are spacious with beautiful details, high ceilings and large bathrooms! Some have heated seats! I had breakfast in the garden restaurant and the scrambled eggs were perfect! Very happy with my stay there, really nice towels, sheets, everything!

Great Service today
Reviewed 6 days ago

Just wanted to thank the palace hotel for letting me in my hotel room a little bit earlier than the allotted check in time. When you’re traveling on such an early flight, it becomes very tiresome to wait around. I especially would like to thank Jenny from the front desk for telling me some fun facts and good places to eat. Thanks again!

Great except for the Sunday breakfast
Reviewed 7 days ago

It's the second time that we we're staying at the hotel, we had the breakfast included in our reservation. We like the location, the building, the room, the atmosphere, the pool, the fitness room and the breakfast. But something went wrong for breakfast on Sunday morning, we had to wait 30 min to be seated because we we told that we had no reservation, although we had not been warned on Saturday that it would be necessary. It seems to be because there's a city brunch on Sundays. Still it's a great hotel!