Kimpton Buchanan Hotel
What We Love
- Rooms are spacious and airy (all are bigger than 300 square feet)
- The evening wine and sake reception in the lobby
- In-room yoga mats
- Luxury Atelier Bloem bath amenities
What To Know
- There's no room service
- Rollaway beds are available in the rooms with king size beds for an additional per-night fee
- As with all Kimpton properties, the hotel is pet-friendly
- Free WiFi
- Parking On Site
Located at the intersection of three neighborhoods—Japantown, The Fillmore, and Pacific Heights—this Kimpton hotel boasts loads of charm and walkability to San Francisco’s hidden gems. Its minimalist design is a tribute to the hotel’s Japanese roots: each of the 131 rooms, which have a stark yet soothing white-and-blue color palette and feature shibori-print accent pillows and kimonos, feels more like a Zen pied-à-terre than an actual hotel room, while the lobby evokes a Mad Men-era lounge with its dark overtones, curved brown leather couch, dangling macrame plant holders, and statement sculpture made from Japanese whiskey bottles. Don’t miss hanging out in the private interior courtyard, an urban oasis where guests retreat for games of corn hole or lawn bowling and warming up around the fire pit on cooler nights.
In the Area
Though it’s a fair distance from Union Square and Fisherman’s Wharf, the Kimpton Buchanan makes guests feel that they’re living like a local for a weekend—or at least be surrounded by locals. The hotel is located within walking distance of culinary gems like Pizzeria Delfina (go for the blistered thin-crust pizza—but be prepared to wait), State Bird Provisions (American fare served dim-sum-style), and Dosa (modern, organic Indian food). A few blocks away, Fillmore Street is filled with some of the best boutique shopping and salons in the city, on a quaint leafy street. But take a detour just a few blocks east from the hotel and you’ll find Lafayette Park, whose hilly lawns, lavender fields, and views of the bay offer a perfect respite from the city.
How to Get There
I travel frequently for business and I appreciate a place to stay that has personality, quiet and convenient. The Kimpton Buchanan exceeded on all points. How many business travelers wake up in the middle of the night and think "Where am I?" I appreciate a place to stay that takes on the unique personality of the community, so when you wake up you know exactly where you are! The Buchanan is quiet in the Japantown neighborhood of San Francisco. Unique restaurants in walking distance or a short ride away. I was warmly welcomed upon arrival and check out. The neighborhood was very quiet and I was able to sleep with the window open, it felt like home.
I really enjoyed staying at this property a few years ago and looked forward to visiting it again. Just like before, I willingly paid extra for an upgraded patio room - Room 103. In fact, I think I stayed in the same room the last time.
Unfortunately, this time the HVAC system was defective. Whenever it would cycle on, approximately 4x/hour, it would make a huge noise. It literally sounded like someone tossing a metal trash can across a concrete driveway. This disruptive noise occurred 24x7.
Also, the sliding glass door that opens onto the public patio could not be locked. After the little lever was moved into the locked position, any movement of the door handle or shaking of the door would cause the lock to disengage and become unlocked.
The little bedside tables have nifty built-in outlets and USB charging ports. However, the table on one side of the bed contained defective ports - the bedside light worked fine so there was power to the table, but the ports were dead. Of course, my wife didn't notice that until the next morning when she discovered her plugged-in phone did not charge overnight.
Lastly, the in-room refrigerator was barely cool... probably no colder than 55 degrees. There was no control knob or other means to adjust the temperature downward.
I reported these problems to the front desk staff and the response was, "Oh, I see... we'll have someone look at it." The guy didn't take any notes or indicate surprise. I have to believe these things didn't mysteriously fail when I appeared. They were most probably on the maintenance list for a while but were simply ignored.
Paying nearly $700 for two nights lodging with these deficiencies is unacceptable. As mentioned above, I stayed in this hotel previously and enjoyed my visit immensely. I wrote glowing reviews about that visit on social media praising the facility and staff. I do not plan to return to this hotel.
Loved this hotel. It was perfect for our spa getaway at the Pearl. We will be back. It was clean and very comfortable. The beds were very comfortable, pillows room etc. loved their overall atmosphere.
Front desk when I arrived was not very friendly but fine. The shift change at the front desk was better as the people were much more friendly. The bed was the most uncomfortable hotel bed I have ever experienced. The room was "clean" but there were greasy finger prints on the armoire and everything was so scuffed up and needed a fresh coat of paint or maybe just a good scrubbing. For the price point and location I have stayed in much better hotels in SF. I always feel Kimpton's are a great quality so I was pretty disappointed overall.
I was in SF with my sister for a family reunion. We stayed 4 nights.
The Pros: the quiet, clean room and courteous staff and near shops restaurants. Very walkable, esp Fillmore street. Loved the soaps. Very quiet, not in tourist area.
The Cons: coffee service stopped at nine so if we slept in, had to pay at restaurant. Room very spartan with small bathroom and not enough seating. We are women of a “ certain age” and probably needed more amenities. Should have 2 luggage racks, towel bar over the sink.