What We Love
- Urban location with a zen vibe thanks to lavender-scented hand towels at welcome, spa-like bathrooms and mud masks in the minibar
- Thoughtful extras like free car service to downtown
- The hip crowd that gathers at Americano's 3-6 pm happy hour for $5 Cali vintages
- Free WiFi
- READ MORE: 72 Hours in San Francisco and Big Sur
What To Know
- You've got several workout options: The hotel's cozy second floor gym or discounted access to either the Bay Club or the Golden Gateway Swim and Tennis Club
- One of the most atmospheric spas in San Francisco with an al fresco penthouse soaking tub in a bamboo garden
- A $30 Urban Retreat Fee per night will be collected at the Jetsetter checkout.; WiFi, access to the YMCA and BayClub fitness centers, daily yoga classes and a 20 percent spa discount is included in the fee
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
NorCal-style serenity is the order here. The serene vibe is set in the lobby, with its sandstone pillars, wood paneling and rough-hewn wood benches, and it continues seamlessly in lavender-scented hallways lit by leaf-patterned panels.
Bed and Bath
Inside the 200 rooms, you’ll find a calming sea glass palette, floor-to-ceiling windows and blond wood floors beneath river stone tables. This is San Francisco, though, so the guestrooms are wired; WiFi, a flat-screen TV, a Bose Wave music system and a laptop safe are standard. Most guestrooms measure in at 300 to 400 square feet — immense by this city’s standards. The limestone bathrooms have soothing rain showers (Studios, Waterfront Rooms and Suites have soaking tubs) and are stocked with soft robes and Fresh bath products.
The intimate three-room Spa Vitale is one of the city’s most charming. Set on the penthouse level, it has a soaking tub in a rooftop bamboo garden. Things are livelier downstairs at Americano, the hotel’s Italian restaurant. Here chef Joshua Perez whips up traditional dishes with a Cali twist using meats, cheeses and produce from the Ferry Building Farmers Market across the street. The after-work crowd packs the patio sipping new-school cocktails such as the Autunno, which consists of bourbon, Drambuie, Carpano Antica, lemon juice and persimmon puree.
READ MORE: 72 Hours in San Francisco and Big Sur
In the Area
At the intersection of the Financial District and the revitalized Embarcadero, the hotel is just a 15-minute walk from the heart of Chinatown. Go for dim sum at Great Eastern, and then watch your dessert being made with a visit to the Golden Gate Fortune Cookie Factory. Or you can head across the street from the hotel to buy picnic provisions at the Ferry Building Farmers Market before biking the four miles to the serene park surrounding the Palace of Fine Arts. Then hop back on the bike to cross the Golden Gate Bridge.
How to Get There
Every time we opened the windows the sewage smell would ravage our room. We learned we should my do that but every time we came back it the smell was very bad and we discovered the window was open. Additionally, when I checked out I learned that I had to pay $ 100 more each night for tax service charge and amenities which I did not use.
Excellent location, and clean hotel. That is about all the good I can say about it though. There are definitely better values in the city if you want a nice hotel with nicer rooms and can sacrifice location. We had three rooms, one had a good view, one an okay view, and one a terrible view. As for the roof decks, we visited two of them and they looked nothing like the one advertised. It was however the saving grace of the hotel. You need to take your own drinks to the roof (as there is no service there), but it is a nice place to sit and enjoy the atmosphere. As for the room amenities, there were no coffee pots in the room. Apparently you are expected to either get dressed, or go down in your jammies to the front lobby for coffee unless you order room service. We requested a coffee pot and tea kettle be brought to our room. The tea kettle had some issues (you had to hold the on button for about two minutes). They brought four saucers but only two mugs for three people, and then it took two phone calls to the front desk and about an hour to get another mug. This hotel was extremely expensive for the quality. It really relied on it's location. The valet and and bell hop were however extremely nice and fast.
Absolutely great hotel !! Staff was so helpful and pleasant. Rooms are clean and comfortable.
Amazing views and a fantastic location. Walk across the street on Saturday mornings for the farmers market, what a treat!