What We Love
- Urban location with a zen vibe thanks to lavender-scented hand towels at welcome, spa-like bathrooms and mud masks in the minibar
- Thoughtful extras like free car service to downtown
- The hip crowd that gathers at Americano's 3-6 pm happy hour for $5 Cali vintages
- Free WiFi
- READ MORE: 72 Hours in San Francisco and Big Sur
What To Know
- You've got several workout options: The hotel's cozy second floor gym or discounted access to either the Bay Club or the Golden Gateway Swim and Tennis Club
- One of the most atmospheric spas in San Francisco with an al fresco penthouse soaking tub in a bamboo garden
- A $30 Urban Retreat Fee per night will be collected at the Jetsetter checkout.; WiFi, access to the YMCA and BayClub fitness centers, daily yoga classes and a 20 percent spa discount is included in the fee
- Eco friendly
- Free WiFi
- Parking On Site
- Room Service
NorCal-style serenity is the order here. The serene vibe is set in the lobby, with its sandstone pillars, wood paneling and rough-hewn wood benches, and it continues seamlessly in lavender-scented hallways lit by leaf-patterned panels.
Bed and Bath
Inside the 200 rooms, you’ll find a calming sea glass palette, floor-to-ceiling windows and blond wood floors beneath river stone tables. This is San Francisco, though, so the guestrooms are wired; WiFi, a flat-screen TV, a Bose Wave music system and a laptop safe are standard. Most guestrooms measure in at 300 to 400 square feet — immense by this city’s standards. The limestone bathrooms have soothing rain showers (Studios, Waterfront Rooms and Suites have soaking tubs) and are stocked with soft robes and Fresh bath products.
The intimate three-room Spa Vitale is one of the city’s most charming. Set on the penthouse level, it has a soaking tub in a rooftop bamboo garden. Things are livelier downstairs at Americano, the hotel’s Italian restaurant. Here chef Joshua Perez whips up traditional dishes with a Cali twist using meats, cheeses and produce from the Ferry Building Farmers Market across the street. The after-work crowd packs the patio sipping new-school cocktails such as the Autunno, which consists of bourbon, Drambuie, Carpano Antica, lemon juice and persimmon puree.
READ MORE: 72 Hours in San Francisco and Big Sur
In the Area
At the intersection of the Financial District and the revitalized Embarcadero, the hotel is just a 15-minute walk from the heart of Chinatown. Go for dim sum at Great Eastern, and then watch your dessert being made with a visit to the Golden Gate Fortune Cookie Factory. Or you can head across the street from the hotel to buy picnic provisions at the Ferry Building Farmers Market before biking the four miles to the serene park surrounding the Palace of Fine Arts. Then hop back on the bike to cross the Golden Gate Bridge.
How to Get There
I stayed there for 2 nights this month. Rooms are small, pillows uncomfortable, a lot of noise outside, shower is old and they charge for everything, including water. While I liked the location and the view, I will not be staying there again.
Hotel Vitale is located in a prime downtown location across from the Embarcadero. Hotel design is sophisticated and simple. Rooms are beautifully appointed. Views are spectacular! Strong coffee is available in the hotel lobby until 11:00 am. A much better choice than the Hyatt down the street.
Positives: housekeeping is timely, beds are comfortable enough, location @Ferry Building is fabulous. I found front desk to be helpful post-check in
But negatives outweigh:
- room furnishings are scuffed and tired, drawers don’t shut properly, thermostat is mis-calibrated so it’s hard to get the room to the right temperature . Decor is tired too
- of course it’s expensive (it’s SF which is an absurdly low value-for-money hotel mkt as it is), so that just goes with the territory of coming to SF
- but Vitale is almost deceptive in charging an “urban fee” of $30/night (plus $5 tax on the fee itself!) on top of the $430/night. No mention of it at check in, and all it does is buy you stuff you’d get free at a Hyatt Place (use of gym, ‘free’ coffee in lobby). I get the idea of such a fee at a resort with pools, beach cabanas, etc. but this is just silly. I didn’t see a pool or a beach here. Put the fee in the room rate and be done with it, then you can make a proper choice at booking.
- if the property were in better shape you might feel you get something for it
I won’t be returning- shame, given the prime location
Hotel Vitale has been our go to San Francisco destination for years. The service is fantastic, rooms clean and chic and you can’t beat the location. We live local, but when we need a weekend away we head to Hotel Vitale. Five stars!
I’ve come to this hotel for many years, ever since it first opened. I always loved the location, aesthetic and service.
Sadly since new ownership took over, the place has become a shell of what it once was. They do not honor promises, take care of guests, and hide behind comments like “it’s out of my hands” and “it’s not the new ownership’s policy.”
I will never stay here again and suggest that you take your business elsewhere. They don’t understand customer service and you will be disappointed