- Parking On Site
With a stay at Hotel Diva, you’ll be centrally located in San Francisco, steps from Bohemian Club and minutes from Union Square. This romantic hotel is close to South Park and Lombard Street.
Make yourself at home in one of the 116 air-conditioned rooms featuring flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including wireless Internet access (surcharge) and concierge services.
Food & Drink
Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Mingle with other guests at a complimentary reception, held daily. Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
How to Get There
The elevator was very loud. Whenever people are moving about the hotel it's impossible to sleep. I brought a white noise machine and on its loudest setting could still hear the elevator.Water pressure in the shower was poor as well.Otherwise, the hotel is fine. Bed is nice enough. Room was clean.
This was my first time staying at Hotel Diva and will probably be the last. My friends and I originally booked a deluxe room but had a complimentary upgrade to the Jr. Suite room with two queen beds. One bed was in a separate bedroom and the other was a murphy bed in the common/lounge room.
Let's start with the pros:
-Friendly staff with a warm welcome
-Free champagne during their happy hour(5pm-7pm)
-Clean room/ bathroom
Now the cons:
-In no way was their "suite" a suite. It was very small. Their rooms are definitely smaller than the pics shown on their website.
-The suite was SO DARK. Not even kidding when I say that you had to turn on your phone flashlight to see what you were eating/doing in front of you. Besides the separate bedroom, there was probably a total of 4 tiny wall lights and it hardly illuminated the suite. You would think the eating/common area would have lights around it but nope. Since the separate bedroom had more lights inside, my friends and I had to socialize/eat in that bedroom, which should never happen when staying in a "suite".
-The beds were pretty hard and uncomfortable. Woke up with a stiff neck and back.
-A lot of the main buttons on the TV remote were not working. So the TV was pretty unusable.
-Every time we took the elevator we were honestly crossing our fingers it would not break down lol. It was pretty sketchy.
Overall, I would not recommend this hotel. Maybe if you were a couple and not staying for too long but other than that I'd definitely try to find another hotel. Hotel Diva needs to renovate their rooms especially their suites.
Pictures on the website are very deceptive. Sketchy area of town with lots of homeless people around. More of a motel. Old and smelly. I spent as little time as possible in my room. No safe, no additional lock on door, no usb outlets. This place is expensive for what it is. My take from the Uber and Lyft drovers were that all places in SF are similar.
While touring University of San Francisco my daughter and I stayed at Hotel Diva. The staff was exceptionally friendly. Matthew Dorman, Guest Services Agent, was particularly helpful and accommodating. The champagne reception was a warm welcome after a day of travel.
This review is more about the management than the hotel. I booked a trip with a 3rd party vendor for a decent room rate. $170 night. When I looked at the reservation it said there was a room tax (for ONE NIGHT) of $83. I contacted the hotel to discuss the issue and they said there was nothing they could do because it was a 3rd party. I contacted the 3rd party and they said the room tax was generated from the hotel, not them, so there was nothing they could do to help.
I don't know the proper term... Is it fraud? How does a hotel get away with charging $80+ a night in tax??? I emailed with the property and they were RUDE and DISMISSIVE. Such a horrible experience. Their so-called customer service department should be ashamed of themselves.