Four Seasons Hotel San Francisco
What We Love
- The junior Olympic pool and huge fitness center
- The Californian produce and small plate format at restaurant MKT
- Family friendly with Make Your Own Ice Cream Sundae, and in-room games and DVD libraries
- Monthly wine tasting events
What To Know
- The spa is operated by Sports Club LA rather than the hotel
- There is a fee of $14.95 per day for WiFi
- Valet parking is steep at $58 per night
- It's best to make reservations ahead of time for the spa
- Free WiFi
- Kids Club
- Parking On Site
- Room Service
Located just two blocks from Union Square, this grown-up oasis hits all the right notes for sophisticates who want to be at heart of the urban buzz while staying above the fray. Rooms in mocha, teal and cream pamper with floor-to-ceiling views, marble bathrooms with deep-soaking tubs and huge flatscreen TVs. Restaurant MKT caters to both farm-to-table fiends and expense account biz travelers, who nosh on dishes like Hearst Ranch grass-fed beef filet and mac and cheese garnished with black truffles. Take a dip with city views in the pool, or join a class at the 127,000 square foot fitness center before getting spoiled rotten at the spa, which offers stress-busting treatments from aromatherapy to detoxification.
In the Area
Some of San Francisco’s most feted landmarks are within an easy stroll, including Coit Tower, the San Francisco Museum of Modern Art (the museum is closed for expansion until 2016, but the store is still worth exploring for one-off design items, jewelry and glossy art tomes) and Union Square, where you can flex your credit card at a host of upscale designer temples. Pay homage to the Mission district’s roots with homemade tamales and ceviche at Mamacita, then ramble around boho Haight Ashbury and catch a reading or browse the shelves at indy bookstore Booksmith.
How to Get There
The check-in was smooth; the front desk welcoming. The room on the 14th floor was clean, large with a great view. The bathroom and amenities were first class. The room service was among the best and the lemon ricotta pancakes to die for. So why the average rating?
First: We stayed for two nights, including a Friday. After a late breakfast we went for a walk along the Embarcadero and Farmers Market at the Ferry Building (a MUST see). When we returned to the room at 3:00 ready for a nice nap, we were greeted by a room that had not been visited by housekeeping in 24 hours. Our breakfast dishes were right where we left them. The bed was in the same condition as when we rolled out of it 7 hours earlier.That is not up to a luxury hotel standard. Not at $600+ per night.
Second: On a Friday night, after a concert, we returned to the hotel with friends who were also hotel guests. We wanted a nightcap in the bar. It was 12:03 a.m. A few minutes passed and a waiter approached. As I began to order our cocktails, he curtly interrupted to announce in a teacher scolding-like voice that "The last call was a midnight. No alcohol is being served." No "Let me see what I can do". No apology; no offer to serve something short of alcohol, like a club soda, San Pellegrino, Coke. Just a down the nose look of "...last call is at midnight". A phrase he repeated. His rude attitude, in which he seemed to savor the awkwardness of the moment, was palpable. A stern complaint by my wife to the front desk soon produced a visit to our table by the bar manager. He apologized and offered to mix our drinks, but repeated the phrase about closing the bar at midnight. This was stated as if it was a legal requirement and not just a business decision. I responded by pointing out that the Four Seasons claims to be a world class hotel in a world class city and yet on a weekend night, it closes its cocktail lounge at midnight.That is silly and not becoming any luxury hotel in a major city. I also pointed out that the location of the Four Seasons on Market street is in an area where there are no alternative locations and a stroll at midnight is literally unsafe. If this hotel expects to maintain its luxury brand in a city that does have a number of true luxury hotels, management had better reconsider its business model.
Unfortunately, this Four Seasons does not meet the standards of luxury defined and well expressed by properties such as the St. Regis, Ritz Carlton, Edition Hotels, Bvlgari Hotels, and other independent/boutique properties.
I have stayed in Four Seasons San Francisco for only 3 nights.
I must say, the stay was good, and the hotel was clean, but the downside for me was you are able to hear whatever happening in the corridors as if it was in your room.
People passing and talking, other doors closing, and the knocking on other doors is as if its your door being knocked.
Bathroom looking abit old and could be refurbished in my opinion, the room and bed were ok.
They do have a nice huge GYM facility, but even at 7AM it was really packed.
If i come to San Francisco i would try out another hotel for sure next time.
My husband and I came up to San Francisco for five days. This is our fourth trip up here in the last year and it has everything to do with how lovely this hotel is. From the moment we drive up to the hotel to the very end, the whole experience is fantastic. The hotel is gorgeous, the rooms are beyond clean and everyone goes out of the way to make the entire experience the best possible. We have been fortunate to travel extensively throughout the world and I can honestly say from the bottom of my heart that the four seasons San Francisco is my home away from away, my family, and my favorite place! Thank you to everyone for all you do and the wonderful memories that we cherish forever!
Conveniently located near Bart station and many local attractions. Guest service is fantastic. Very nice, comfortable room - we were upgraded to a corner room with a lovely view. Would definitely stay again, and would recommend to others.