4.5
Very Good 2119 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Postcard bay views from the center of Ghirardelli Square
  • Unique floor plans with gas fireplaces, kitchens and semiprivate outdoor terraces (in some)
  • Comp amenities like 24-hour butler service, daily wine and cheese reception and a house car that services a two-mile radius

What To Know

  • A 15.5 percent room tax per night will be collected at the Jetsetter checkout
  • No on-site restaurant, spa, pool or bar
  • Floors three and four have the best bay views
  • Street noise, though not entirely obtrusive, can be disturbing for light sleepers on the lower levels
  • Full non-refundable deposit will be taken at time of booking or seven days prior to booking (applicable from July 15 – Sept 15)

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Elegant Lounge Luxury Modern Suite sofa property living room condominium home scene cottage

Overview

Chocolate Factory-turned hotel with tricked-out, loftlike digs on historic Ghirardelli Square.

The Look

Contemporary loftlike interiors blend exposed interior brick walls, steel staircases and cast iron–trimmed floor-to-ceiling windows overlooking the bay, with abstract branch and tree sculptures, nature paintings and modern furnishings. Outside, stairwells lead to card-accessible guest entrances, and on to restaurants and chocolate and artisanal shops.

Bed and Bath

Named after Ghiradelli Square’s original cocoa, chocolate and mustard box factories, the 53 suites have intricate layouts. Bedrooms are calm quarters with smoky pine floors and tan carpets, Frette linens and signature Ghiradelli pillow chocolates provided at turndown. There are rainfall showers in the marble-and-stone bathrooms, and open-plan living rooms have gas fireplaces and hand-grooved maple floors that lead to kitchens equipped with refrigerators, wine coolers, built-in stovetops and dark wood tables that seat up to six.

Beyond

At night, Ghirardelli’s 125-foot sign shines, along with the flickering Alcatraz lighthouse out in the bay. Catch the view on cooler afternoons with a glass of wine next to the firepit or beaneath a heated carillon on the checkerboard-speckled Mustard Terrace. As the morning fog rolls in, a buffet of pastries, fruit and yogurt, breakfast burritos, and fresh orange and grapefruit juice is served in a lounge on the first floor, where a 24-hour fitness center opened in summer 2012.

How to Get There

Fairmont Heritage Place, Ghirardelli Square
900 N Point Street
San Francisco, CA 94109 United States

Reviews

Excellent location but in general it does not feel like a 1st class Fairmont property.
brianrP379RO

You could not ask for a better location in San Francisco but as with any hotel, it's the little things that matter.

Not having bottled water or any form of water other than tap available in your suite is a joke. I get the no plastic bottles movement but in two other Fairmont's I have stayed in this summer they supplied water in large glass bottles to every room. Here the only option was to buy a glass bottle of Voss for $8.00 which just does not feel like the Fairmont way.

Secondly, our daughters wanted to use the well-advertised hotel vehicle to go to a beach that was 1.9 miles away (policy is they only go within two miles of the hotel which is fine). The doorman advised them the beach was actually 2.1 miles away by his calculation and told them they could not take them. It was 3:00 PM and the vehicle was sitting out front of the hotel. I happened to hear him say that and when I not so nicely suggested that they drive them to the 2.0 miles limit and they could walk from there he quickly agreed they could do that. Again I stay in at least 10 different Fairmonts a year and have for years and this is not at all what I would have expected from a Fairmont.

None of these take away from the great location and restaurants nearby but are just disappointing for a Fairmont.

Great for families!
LindafromCLE

This was a perfect place to stay for a family of 5 sight-seeing in San Francisco. It was wonderful to have a large place to relax in after a busy day. We loved having laundry and a kitchen in our suite. The free breakfast was a perfect way to start our day as well. The staff (especially Jessica H.) were all extremely helpful and arranged rides for us multiple times. It was also fun to relax on the terrace. I'd highly recommend the Fairmont Heritage Place!

Very nice
Stacy S

We stayed her just one night before heading to Napa. Very nice accommodations. Beautiful view, albeit from a very small window. Nice wine and cheese happy hour. Not much going on in the area after dark. Tourist center in the day. But, we walked to a very nice restaurant up the hill