Very Good 805 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Postcard bay views from the center of Ghirardelli Square
  • Unique floor plans with gas fireplaces, kitchens and semiprivate outdoor terraces (in some)
  • Comp amenities like 24-hour butler service, daily wine and cheese reception and a house car that services a two-mile radius

What To Know

  • A 15.5 percent room tax per night will be collected at the Jetsetter checkout
  • No on-site restaurant, spa, pool or bar
  • Floors three and four have the best bay views
  • Street noise, though not entirely obtrusive, can be disturbing for light sleepers on the lower levels
  • Full non-refundable deposit will be taken at time of booking or seven days prior to booking (applicable from July 15 – Sept 15)


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Elegant Lounge Luxury Modern Suite sofa property living room condominium home scene cottage


Chocolate Factory-turned hotel with tricked-out, loftlike digs on historic Ghirardelli Square.

The Look

Contemporary loftlike interiors blend exposed interior brick walls, steel staircases and cast iron–trimmed floor-to-ceiling windows overlooking the bay, with abstract branch and tree sculptures, nature paintings and modern furnishings. Outside, stairwells lead to card-accessible guest entrances, and on to restaurants and chocolate and artisanal shops.

Bed and Bath

Named after Ghiradelli Square’s original cocoa, chocolate and mustard box factories, the 53 suites have intricate layouts. Bedrooms are calm quarters with smoky pine floors and tan carpets, Frette linens and signature Ghiradelli pillow chocolates provided at turndown. There are rainfall showers in the marble-and-stone bathrooms, and open-plan living rooms have gas fireplaces and hand-grooved maple floors that lead to kitchens equipped with refrigerators, wine coolers, built-in stovetops and dark wood tables that seat up to six.


At night, Ghirardelli’s 125-foot sign shines, along with the flickering Alcatraz lighthouse out in the bay. Catch the view on cooler afternoons with a glass of wine next to the firepit or beaneath a heated carillon on the checkerboard-speckled Mustard Terrace. As the morning fog rolls in, a buffet of pastries, fruit and yogurt, breakfast burritos, and fresh orange and grapefruit juice is served in a lounge on the first floor, where a 24-hour fitness center opened in summer 2012.

How to Get There

Fairmont Heritage Place, Ghirardelli Square
900 N Point Street
San Francisco, CA 94109 United States


4.5 Very Good 805 Reviews
Reviewed 2 weeks ago

What a great place. It’s away from the hustle and bustle of downtown but close enough to get there easily. Rooms are spectacular with awesome beds, bathrooms, etc. Booked a suite which was really special - had a real nice sitting area with kitchen and Nespresso machine. Staff is great and fitness center adequate. Breakfast area was basic but nice. This is a great place if you need space to spread out. Location is really unique and special being a converted chocolate factory. Great views of Alcatraz.

50 birthday celebration
Reviewed 2 weeks ago

Mr. Waleed Raad is exceptional! He definetly made our stay an absolute weekend to remember. We can’t thank you enough. Everyone was taken by the view of the water and the location of the room. Thank you again for the hospitality.

FANTASTIC lodging!!!
Reviewed 3 weeks ago

This place has it all including a driver to take you within a couple miles of the Fairmont. Huge beautifully appointed unit had 3 bedrooms, 3 full baths, wonderful fully applianced kitchen, upper level that opens to rooftop, free cheese/wine/fruit etc. every night at 5, firepit/bags game etc. off rooftop area PLUS your own washer/dryer. This was definitely the best part of our trip. Every Fairmont employee was wonderful! I can't say enough about the Fairmont Ghirardelli.

50th Birthday Weekend Celebration
Reviewed 3 weeks ago

We celebrated my Husband's 50th birthday weekend here and it is the most memorable one. Thank you to the whole entire team that help us get thru it. Mr Waleed Raad. The most RELIABLE and Truly a heavent sent for us. From phone calls to emails and up to getting us The Most Wonderful suite, The Clock Tower. He understood how especial this event to all of us. It definitely made a huge difference in making everyone feel at home and comfortable.The view of the water is an absolutely breathtaking.

Lovely view Lovely apartment
Reviewed 4 weeks ago

Our family spent 2 nights here which I think it is too short. We wish we have more time here. The hotel is lovely with a beautiful view and convenience access to restaurants and golden gate. There are 6 of us staying a 2 bedrooms apartment. It is comfortable and convenience.

The breakfast here is ok, not too fancy and nothing much in the menu.