Very Good 792 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Postcard bay views from the center of Ghirardelli Square
  • Unique floor plans with gas fireplaces, kitchens and semiprivate outdoor terraces (in some)
  • Comp amenities like 24-hour butler service, daily wine and cheese reception and a house car that services a two-mile radius

What To Know

  • A 15.5 percent room tax per night will be collected at the Jetsetter checkout
  • No on-site restaurant, spa, pool or bar
  • Floors three and four have the best bay views
  • Street noise, though not entirely obtrusive, can be disturbing for light sleepers on the lower levels
  • Full non-refundable deposit will be taken at time of booking or seven days prior to booking (applicable from July 15 – Sept 15)


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Chocolate Factory-turned hotel with tricked-out, loftlike digs on historic Ghirardelli Square.

The Look

Contemporary loftlike interiors blend exposed interior brick walls, steel staircases and cast iron–trimmed floor-to-ceiling windows overlooking the bay, with abstract branch and tree sculptures, nature paintings and modern furnishings. Outside, stairwells lead to card-accessible guest entrances, and on to restaurants and chocolate and artisanal shops.

Bed and Bath

Named after Ghiradelli Square’s original cocoa, chocolate and mustard box factories, the 53 suites have intricate layouts. Bedrooms are calm quarters with smoky pine floors and tan carpets, Frette linens and signature Ghiradelli pillow chocolates provided at turndown. There are rainfall showers in the marble-and-stone bathrooms, and open-plan living rooms have gas fireplaces and hand-grooved maple floors that lead to kitchens equipped with refrigerators, wine coolers, built-in stovetops and dark wood tables that seat up to six.


At night, Ghirardelli’s 125-foot sign shines, along with the flickering Alcatraz lighthouse out in the bay. Catch the view on cooler afternoons with a glass of wine next to the firepit or beaneath a heated carillon on the checkerboard-speckled Mustard Terrace. As the morning fog rolls in, a buffet of pastries, fruit and yogurt, breakfast burritos, and fresh orange and grapefruit juice is served in a lounge on the first floor, where a 24-hour fitness center opened in summer 2012.

How to Get There

Fairmont Heritage Place, Ghirardelli Square
900 N Point Street
San Francisco, CA 94109 United States


4.5 Very Good 792 Reviews
Reviewed 2 weeks ago

Great location over-looking SF Bay and a beautiful, spacious suite of rooms. Staff friendly and helpful. Sub-standard breakfast, noisy, chaotic, under-staffed and poorly stocked breakfast room. Over-priced for what you get

Apartment style hotel
Reviewed 3 weeks ago

Lovely place with full kitchen, living room and bedrooms. Really apartment style and had an included breakfast (not a hot breakfast). Fitness center was adequate and thankfully not crowded when I visited bc somewhat small. No pool or hot tub if you’re looking for that. Overall very nice. If you don’t need the full kitchen, this is overpriced.

Thanksgiving get together
Reviewed 3 weeks ago

Everything about this Place is first class. Personal, great location, everything you need! Nearby restaurants, great breakfast included, spacious rooms. Can’t say enough. Dogs welcome! Kids welcome! Lots to do in Ghiradelli Square and great walks up and down the bay.

2 Nights at Home in SF @Fairmont Heritage Place
Reviewed 4 weeks ago

What an amazing experience. Paula and her team were amazing here at the Fairmont Heritage Place. Spent 2 nights at the property before heading to Napa with my wife for her birthday. The rooms were spotless, the continental breakfast and coffee was the perfect start each morning before our excursions to the wharf and the hills of San Francisco. One of the highlights of the trip was the bike amenity which we took full advantage of. My wife and I took a bike-trip through SF over the Golden Gate Bridge to Sausalito for lunch.
Most certainly will be booking here again on our next trip to San Francisco. Perfect for couples and families.

Wonderful SF weekend
Reviewed 1 month ago

We are locals and decided to overnight in SF for my daughters birthday. The staff put together a lovely birthday amenity in our room complete with a card signed by the staff. We reserved a 2 bedroom city view room and the accommodations exceeded my expectations. So much space for 5 of us it was unreal, complete with the largest balcony I could have ever imagined that looked right out to the square. We were able to utilize the car service for dinner, had to wait a bit, but that was expected on a Saturday night. We even took the bikes out for a 2 hour ride the following morning, fantastic! I hesitated booking this property due to the fact there was not a restaurant/bar, but so glad I took a gamble, we will be back! Just for reference, I am a retired event planner and have stayed at the most luxurious properties around the country, so my expectations are quite high. Fairmont Heritage Place did not disappoint!