Paradise Point Resort & Spa
What We Love
- Part of Mission Bay Aquatic Park, this 44-acre San Diego resort is next door to SeaWorld Adventure Park and within a mile of Mission Beach
- Endless fun for families with kids
- Beach with bonfire pits for oceanside lounging
- Fine eats at Tidal, named one of San Diego's hottest restaurants by Zagat
What To Know
- The property completed a $20 million renovation in 2010
- It takes a good stroll to get around this sprawling property
- Water Taxi to Sea World runs Memorial Day through Labor Day
- Parking is $35 per night
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
Spanning 44 acres over a private island in San Diego’s Mission Bay, Paradise Point Resort & Spa is an enticing tropical world of beaches, lush gardens and Bali-inspired bungalows. Bridges arch over serene ponds shaded by palms, rooftops curve wave like above the treeline and walls of windows open to let the SoCal sunshine in.
Bed & Bath
The property, which has been around since 1962, got a face-lift in 2010 in the form of a $20 million renovation. Seattle-based designer Andrea Sheehan delivered Indonesian-inspired flair with teak furnishings, bold artwork, hide-print rugs and a tropical elegant color scheme of coral, turquoise, chartreuse and gold in all 462 guestrooms and suites. Each open and airy ground-floor guestroom offers a private, furnished patio with garden, lagoon or bay views.
With a 7,500-square-foot spa offering an over-the-top menu of treatments and an intimate restaurant serving fresh seafood, this resort is ideal for a romantic retreat. But it also has all of the ingredients for family fun, including five pools (four for kids, one just for adults), wakeboarding sessions and stand up paddleboard excursions. There’s also a fitness center, tennis and basketball courts and an 18-hole putting course.
In the Area
If you really want to, you can happily stay in-bounds for days here, but if you can pull yourself away, there’s lots to explore. First stop Sea World, of course — the resort has a water taxi that delivers you straight to the park. Old Town San Diego offers interesting history, great food and shopping. Mission Beach is alive with boardwalk buzz, beach bums and Belmont Park’s Giant Dipper roller coaster. When it’s time to bid the day farewell, you can’t do much better for views than Sunset Cliffs in Point Loma. A 20-minute drive north, La Jolla is a well-to-do, charming and romantic place to while away an afternoon. Leave the kiddies back on the island.
How to Get There
Housekeeping threw away my daughter's treasured bear, hotel offered $20
Housekeeping quality is inconsistent, and staff will barge into rooms.
Rooms are filthy
EVERYTHING costs money and is expensive, ZERO value for the $35/day resort fee
Hidden $100/day hold of funds for incidentals
Overpriced and Underwhelming
The first night my son had a bloody nose. We told housekeeping and they came in and just pulled up the corners, balled it all up and took it out. It wasn't until later that night that we realized that they took my daughter's bear. Her security blanket, best friend, etc. I immediately notified the front desk and they said they would contact housekeeping. I did not hear back so I went to the front desk and Alyx at the front desk called Housekeeping and was told that they didn't find anything, but would check with the crew in the morning and let us know. We spent the next week checking in multiple times and getting the same generic response. Alyx was very nice and understanding, but after finally insisting on speaking to management I was FINALLY given a straight answer that the bear was disposed of with the bloody bedding. Needless to say my daughter is CRUSHED! They offered to take $20 off the bill to pay for one of their knock off build-a-bears that my daughter got. If you've ever had a child you know just how irreplaceable those special friends can be. Had ANYONE just spent 30 seconds to check the sheets before OR after being taken, before being disposed, this could have been avoided. Instead we got the run around for 7 days, and they did the literal minimum possible to show how much they cared.
Housekeeping was absolutely horrible the entire 10 day stay! The ONLY thing they were consistent about was pounding on the door at 830am, ignoring me YELLING to come back later in English AND Spanish and barging in anyway. One day we tried to get up early and get out, and they ended up walking in on me almost naked. They would sometimes sweep the floor, and sometimes sweep it well. A few times they mopped, and a few times they even made BOTH beds! I think the sheets were only changed 2-3 times the entire stay, and I saw no mention of trying to be eco friendly or anything like that, and certainly no option to opt in or out. I felt that I was LIVING in sand at all times. There was always sand on the floor and in the bed and did not make for a comfortable sleep. They left me a dirty (bloody) towel one day (several days after my son, so it was NOT left over, or transfer). They replaced the coffee and water 3 times the entire trip.
When you check in an additional $100 per night is held on your card for "incidentals". From what I overheard, NO ONE knew of this before checking in unless they had previously stayed there. The $35/night "resort fee" seems to cover nothing, not even parking, which is another $25/night. Maybe the resort fee is supposed to cover the golf cart Ubers they have. You can call and have a golf cart pick you up and take you somewhere on the property. Sometimes it was nice, other times I sat there waiting for 10+ minutes waiting for a ride. Several times the front desk person was quite rude, and they and/or the driver seemed annoyed we called for a ride. The offer laundry, for $3.00 per load, and you can buy overpriced soap at the market. Bundles of wood are $16, or $4.50 at Ralph’s. You can rent bikes and things to ride around the property (for a price of course).
The rooms were OK. Nothing special. We had two Queen beds. Mattresses were comfortable. Pillows were down filled and nice. There were plenty of places to store clothes and things. There was a small "bar" area with a TINY fridge. We bought some stuff at Ralph's to eat, but we could barely fit anything into the fridge. The fridge started freezing everything and we had to call maintenance to turn it down, and they turned it ALL the way down, so then things were barely cold. There was a coffee maker, coffee and water on the bar. Honestly, my last room at the Residence Inn is every bit as nice, much cleaner, and consistently cleaned.
Toilets were low flow type, and we had to flush multiple times after going to the bathroom. The bath could not be used as a bath. The first 7 days when we turned it on the shower turned on and we couldn't get it to switch to the faucet. Even if we did the drain wouldn't close. The last few days something happened, and the faucet turned on instead of the shower, but since we couldn't close the drain it didn't matter.
The grounds overall are large and very well maintained daily (much better than the rooms). Pools always look good and are clean. The only pool with any food/drink available there is the Main Pool. While I was there it was not open during the week, and only open until 530 or 6 on the weekend. REALLY?!
Overall, I was less than impressed with the place. It was grossly overpriced, service was extremely sub-par and not worth it. Money would be spent a few miles down on Hotel Circle, and in the MANY bars and eateries surrounding those hotels.
become more aware of the environment not washing towels and using water unnecessarily. They should have a sign you can put outside your door just to make up the beds not changed all the towel.Maybe allot more recycling bins
The staff at Paradise have truly been blessed with the gift of hospitality.
Isaac the Bellman was prompt, friendly and put me at ease.
Laurie at Insta Service went the extra mile and saved me time, hassle and worry.