What We Love
- Style- and design-focused hotel
- Even when you take a sip of the in-room Evian or Badoit water and Gancia sparkling wines, Pininfarina is at play — they designed the packaging.
- In-room dining means more than ordering off a shortened menu; your concierge can serve a four-course wine-paired feast.
- Bang & Olufsen in-room entertainment gear
- Ferrari rentals
What To Know
- The hotel wrapped up a renovation in 2012
- A $3 per night fee that goes toward preserving the Keating building will be charged at the Jetsetter checkout
- WiFi costs $8 per day
- Pets are allowed for a $25 per night fee
- Popular with business travelers
- Noise from the club downstairs can carry up to the rooms at night
- Free WiFi
- Parking On Site
A stay at Keating Hotel places you in the heart of San Diego, walking distance from Westfield Horton Plaza and San Diego Repertory Theater. This 4-star hotel is close to San Diego Convention Center and Balboa Park.
Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and plasma televisions. Your bed comes with down comforters and Frette Italian sheets. Digital programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find a 24-hour fitness center and bicycles to rent. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Take advantage of the hotel’s 24-hour room service.
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and limo/town car service. Planning an event in San Diego? This hotel has 2100 square feet (195 square meters) of space consisting of a conference center and a meeting room.
How to Get There
The hotel is in a great spot in the Gaslamp. You can park overnight at Horton Plaza and walk to the hotel. Reception was great upon check-in. The room did need some repairs though. There was a hole in the robe, the sink handles need attention, and one of the windows nearly fell out of the frame when I opened it. The handle was broken and needs attention. We also were locked out of the hotel late that evening. The front desk employee said he had to lock the lobby to attend to a drunk guest. Not sure if it’s hotel policy to lock out other guests when no one is in the lobby. If it is then there needs to be adequate staffing, especially on nights when there are block parties.
Let me tell you. This is possibly by far the worst experience I have ever had with any form of lodging in my life. How in the hell do they get away with charging $250+/night and calling this a supposed “4-star hotel”?? I came in on a Friday night for a job interview on Saturday morning and had requested a top floor corner quiet room to ensure I was able to get some rest the night beforehand.
The bar underneath the hotel is insanely loud and even despite wearing ear plugs, I could feel the base of the music vibrate through the mattress all the way up to the 4th floor. Because I decided to use ear plugs and wanted to make sure I didn’t fall asleep through my phone’s alarm, I requested the front desk to give me a wake up call. They never called me, never initiated an apology, and when I confronted them about it, they blamed it on daylights savings time. Day lights savings was weeks ago!
The only reason why I woke up on time for my interview was because housekeeping came in at 8:15AM to my room. For a guest only staying one night, why would it be appropriate for housekeeping to come in this early? Check out time is 12PM. There are no available “do not disturb” signs for guests to place outside their doors.
Almost everything was dysfunctional. It took extreme force to turn the knob for the shower head to work. The water pressure is poor and there is barely any hot water. The shower doesn’t even have a door, so water just sprays all over the grimy concrete floors.
They had a virtual assistant text me multiple times throughout the night to ask if I had any questions about my stay. The text messages were sent to me at 12:17AM! I kept receiving text messages and had to unsubscribe from the service in order to not be bothered!
When I opened my closet to try to iron my suit, so much dust flew in the air that i had a coughing fit. I found an iron, but there was no ironing board. The TV in my room didn’t work and the WiFi didnt even work! The password for the WiFi works, but there is no available connectivity on the 4th floor. The amenities as advertised were not provided.
After I checked out of the hotel, the front desk called me and interrupted my interview to inform me that I had accidentally left my iPad in my room. It turns out that they had informed the WRONG GUEST and had meant to call a different person. After realizing this, they never called me back to clarify the situation. I spent a great deal of time and money on several Ubers making my way through St Pattys day mayhem to come back to the hotel only to hear them tell me in person that they had made yet another mistake!
And now...I’m looking at my credit card bill, and I got charged $108 and another $190 for WHAT???? I already prepaid the full price for the night’s stay through Expedia!! When will this nightmare end???
They have no wifi. I spoke with the front desk multiple times daily and it was never worked out. They simply do NOT offer wifi. If you get my machine to connect, periodically, to a wifi signal so low that it is unusable, that is not wifi. If you need wifi then stay someplace else.
The elevator is the slowest elevator I have ever experienced in my lifetime. You will be taking the stairs, even with your luggage.
There is a bar/club attached to the hotel. The music was so loud that the floor of my room was VIBRATING. I've never had that happen in all my travels. It literally seems UNREASONABLE to have a booming club disturb the sleep of your hotel guests, not sure how that is acceptable to anybody who is not entirely deaf. So loud I was laughing in my room in disbelief.
The location is ideal. The hotel is sort of chic and interesting. The staff is friendly. If you can do without an elevator, wifi and sleep because of incredibly loud music then this is your kind of place!
I have never been so grossed out to sleep in a hotel in my life. The Keating is filthy. The room smelled, there was vomit in the sink drain and the shower was disgusting. I am so disappointed. I guess if you are 20-something and headed there after a night of partying in the Gaslamp District it's prime for the price.. but for a business professional looking for lodging it was far from what I desired.
Great room for the price. The room layout is quirky with the sinks/shower being in the room rather than a separate bathroom but if you're okay with a modern industrial vibe, the function is fine. Excellent service, the folks at the front desk were very delightful and helpful. The room was clean and the bed was quite comfortable - no real complaints! Overall I'd stay again.