Hilton San Diego Mission Valley
- Handicap Accessible
- Kids Club
- Parking On Site
A stay at Hilton San Diego Mission Valley places you in the heart of San Diego, convenient to Mission Valley Mall and San Diego Zoo. This 4-star hotel is close to University of San Diego and Balboa Park.
Make yourself at home in one of the 350 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Premium TV channels and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.
Food & Drink
Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include a business center, express check-in, and express check-out. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.
How to Get There
I stayed here for four nights in November. The hotel is solid, staff are friendly and helpful. I expect the hotel to cater mainly to guests with a car as the location isn't very close to the center - it takes a 15 - 30 minute taxi ride to get downtown.
The hotel is clean, well-equipped and rooms are comfortable.
This place was screwing up my trip before I even left home. My organization was having a 3 day even there, and I decided to stay in the hotel where the event was. After I made the reservation, the web site pushed me to download the "Hilton honors" app to my phone so I could check in without having to wait in line when I arrived. Now, they could have done this right on the web site, but companies like to make you load apps so they can grab your personal information - trading in people's info is a big market, and a big problem. I figured I"d just delete the app after I checked in.
Well, I needn't have worried - the app couldn't install properly in my Samsung Galaxy Phone; all it did was waste 20 minutes of my time.
Once I got there the line to check in was half way cross the lobby - apparently their app didn't work for anyone else either. Since my event was starting, I went without checking in. I periodically rechecked the line - it was always, always looooooong, with only one desk clerk on duty (and 3 empty stations)
At about 8:00 pm my group called it quits for the night. Just then, there was a fire alarm. Of course no one was going to check me in then, so, still towing my backpack and luggage, I trudged outside with everyone else in the Hotel. After a while fire trucks arrived, and went around the side of the building, where the Hilton staff had packed may containers of flammable liquid in a shed next to they building. They had ignited, and were popping and spewing burning goo all over the place.
two hours later the fireman had it under control, and I went back once again to check in, 5 hours after I got there. I was grumbling about the stupidity of storing flammable liquids like that, a snot nosed kid behind the counter said "we do it KEEP YOU SAFE!" WTF? Maybe he thought I was complaining about the evacuation (and indirectly I was) but when you screw up so badly the fire department has to come and save your bacon, you SHOULD NOT YELL AT YOUR CUSTOMERS when they are unhappy about it.
I'm going to report that kid to management tomorrow (all this happened today), and if they do something about it maybe I'll add another star to this review. After all, it is an OK looking building.
BTW their web site says they are near restaurants, but doesn't mention all the good ones are on the other side of a freeway with no way to get across if you don't have a car.
And one more thing - this hotel, believe it or not, has no airport shuttle, even though they brag about how close they are to the air port. Also, no in house or nearby coffee places. Come to think of it, they pretty much bad in every way except the nice new building. And if they keep starting fires, that won't last long.
I flew last minute to be at my son's bedside as he was in the ICU struggling to breath with pneumonia. I flew one-way not knowing when I'd return and, of course, paid top dollar. I reserved a room for Sunday night using Hilton Honors points (23,000). The location was superb and I wanted to stay another night so, booked Monday night. Price was 60,000 points. I was floored with the drastic increase in price. Thank goodness I had the points, but should have been able to use those on at least three nights instead of one. Am very disappointed with this.