4.0
Very Good 2179 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
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Overview

Location

A stay at Embassy Suites by Hilton San Diego Bay Downtown places you in the heart of San Diego, walking distance from Seaport Village and USS Midway Museum. This 4-star hotel is close to San Diego Convention Center and Balboa Park.

Rooms

Make yourself at home in one of the 341 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters, and all rooms are furnished with double sofa beds. 42-inch LCD televisions with satellite programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a fitness center. Additional features include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Mingle with other guests at a complimentary reception, held daily. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in San Diego? This hotel has facilities measuring 5000 square feet (465 square meters), including meeting rooms.

How to Get There

Embassy Suites by Hilton San Diego Bay Downtown
601 Pacific Hwy
San Diego, CA 92101 United States

Reviews

4.0 Very Good 2179 Reviews
Favorite Hotel In San Diego
Reviewed 18 hours ago

It's a little pricey for sure but the location for going out in Gaslamp is ideal for me. Close enough to walk to the Convention Center or PetCo Park, the hotel is also far enough where you do not feel overcrowded in the Gaslamp district. There is a trolley stop near by as well. Try to find street parking because hotel parking is a bit overpriced.

BEWARE $50 PARKING DAILY!
Reviewed 23 hours ago

Yes: every day you are there. Sure, there's free in and out service with that but frankly it's a rip-off... daylight robbery if you will... and leaves you feeling like you've been car-jacked at check-out.

The hotel itself is fine. Clean, modern and well-located for downtown San Diego, the waterfront area, Gaslamp, and Little Italy. The rooms are large and are two-room suites around a large atrium. There's a pizza joint/bar on the lobby level and free breakfasts.

However, I will never stay there again due to the extortionate parking charges - there are plenty of other nearby, modern hotels you can stay at with equal or better rates and way cheaper parking.

I tried to explain I was arriving for 7 nights and would not be using my car but there was no option or discount. When I checked out, the woman checking in next to me actually cancelled her booking, forfeiting a night, as she worked out it was cheaper to stay nearby due to the parking charges.

C'mon Embassy Suites/Hilton: stop ripping off your customers and Hilton Honors members! This would have been a 4-star review if not for that.

Disappointing and poor customer service
Reviewed 1 day ago

This was not our first stay here so I was looking forward to the usual very pleasant Embassy Suites experience. Not to be!

The bathroom door handle was falling off and there was a terrible loud, clanking whirring noise that i thought was from the exhaust fan in the bathroom. However, it never turned off and was also very loud in the bedroom. I called the front desk and the operator 4 times but no one ever answered. I went down to the front desk and could see they were busy checking people in so I went over to the concierge who was doing nothing. I explained the problem and she said they were very busy and the front desk would have to fill out a work order. She was not about to pass a message on or call maintenance.

Later that evening, I called again and did get an "engineer" to come up. He said it was not the fan and the noise was coming from within the wall--he had no idea what it was but pounding on the wall made it stop. Good! However, it started up again at 2:30 am and had switched walls--now coming from the bedroom and keeping me awake the rest of the night.

Spoke to front desk who said they'd have a supervisor/manager call me. He did NOT. I called again and got him on the phone. He couldn't figure it and also couldn't figure out how to "compensate" me for the trouble. He said he'd talk to accounting and get back to me. I'm back home now and still haven't heard from Embassy Suites.

Beautiful hotel as all Embassy Suites are!
Reviewed 6 days ago

Managers reception had substantial appetizers, like orange chicken, rice and lots of veggies and chips. Easy walking to the Marina and Seaport village, also close walk to the metro trolley. We had a great view of the harbor.

Great location, friendly service
Reviewed 1 week ago

We enjoyed our stay here. The location is fabulous being close to Seaport Village and the waterfront. The staff was friendly and helpful and the included breakfast was really good. Parking was a little pricey but the valet service was fast and friendly.