The Ritz-Carlton, Marina del Rey
What We Love
- Marina views
- Water-focused Spa del Rey
- Fleet of rental cruiser bikes for pedaling to the beach
What To Know
- The hotel is on a marina, not the beach; Venice Beach is a 15-minute walk
- Valet-only parking is pricey
- Proximity to LAX makes it popular with business travelers
- Free WiFi
- Parking On Site
- Room Service
Set on the waterfront of a small-craft marina, the Ritz-Carlton is a traditional stay done in typical clubby Ritz-Carlton fashion with marble and dark woods in public spaces. The 304 Guestrooms are done up with more nautical flair with yellow, blue, and gold hues and Marina Terrace rooms come with a water view. More spectacular marina views are on hand at jer-ne (pronounced “journey”), serving California cuisine with a focus on local seafood and produce.
In the Area
When it’s time to escape the business conference or when you’re ready to hit the beach book a bike and pedal a few minutes to Venice Beach. One of Los Angeles’s most famous neighborhoods, Venice Beach is known for its boardwalk where countless vendors hock their wares and the famed muscle beach weightlifters-slash-performers flex their muscles. A few blocks from the sand, Lincoln Boulevard is where most of the restaurants and boutiques are located. Here you’ll find Casablanca, an eatery where the decor recreates its namesake movie’s set. The food is a bit lackluster, but the environs — and the tequila cart — make up for it. For a taste of German, pay a visit to Wurstkuche for sausages and craft beer in a bright, exposed brick and concrete cafe. Like the tats you’re seeing on the Beach? Get inked at Black Diamond Tattoo, where resident artist Shingken, from Tokyo, pens beautiful patterns.
How to Get There
Each day we enjoyed a run to the beach, which is about a mile away and teen daughters enjoyed a good workout in the gym. We liked this location and view. Valet and housekeeping were great. Wish there was printed info in rooms about tennis and/or any other activities available. We were gone most days by 10am, so we didn’t interact with other areas of the hotel. We would come back.
Stunning property and cozy rooms overlooking a beautiful body of water! This property is perfect for a quiet evening but lacks 5 star treatment. In comparison to the Ritz-Carlton Los Angeles, Santa Barbara, and Laguna-Nigual this property falls short in customer service. The front desk is argumentative, defensive, and lacks the ability to anticipate the individual needs of each customer. We were also asked to verify our platinum status because it wasn’t showing in their system. Luckily another representative stepped in. We are regular customers at both Marriott and Ritz-Carlton properties. All of the previously mentioned properties have been very consistent with the RC’s standards of customer service. We’ve been extremely loyal to the brand and have worked hard to achieve our status. Unlike the previous mention properties a platinum Marriott rewards status doesn’t apply to this property. Great property if you want to relax but the front lacks basic customer service accommodations. I will say that housekeeping, room service, valet, and bellhop services did a great job. It’s worth visiting but isn’t on par with other Marriott and Ritz Carlton properties.
Our daughter treated us to a two-night stay on the top floor with Concierge Lounge access for my birthday. We always love the lounge at the Ritz because you can have food and drinks included in your total cost. We also had a great view of the Yacht Harbor. On the downside, there weren't really any grounds to speak of. There was a pool, two tennis courts, and a basketball court, but I particularly enjoy gardens and didn't see any to speak of. Service was excellent, as always. I would have really enjoyed a balcony as well. Compared to the many other Ritz's we've enjoyed, this one wasn't quite up to par. Hence, only 4 stars. Also, there was a crack in the ceiling (see photo) and the shower faucet handle was loose. I reported the faucet and they said it would be fixed right away. I didn't check but assumed they did.
We enjoyed the outdoor bar and grille (cast and Plow), sailing, a local beach bootcamp with also does personal training and corporate training (Marina Athletic Club), paddleboarding (marina del Rey Boat Rentals). So lots, of fun and exercise to be had that out of the ordinary.
The Ritz Carlton has always been an old favorite of mine, the bar tender makes an amazing hand crafted cocktail, and the views are stunning. The staff very professional and attentive, yet not over the top. You are well cared for, hosted to the 9's and won't leave disappointed. Enjoy your stay! You will be back for sure!