Sanctuary Beach Resort
What We Love
- Gorgeous location in the sand dunes of Monterey Bay
- Rooms are especially comfortable and cozy thanks to gas fireplaces and private patios or decks overlooking the ocean
- Beach bonfires are lit every evening at sunset
- READ MORE: 72 hours on Highway 1
What To Know
- Equally appealing to families or couples
- The resort sits on 19 oceanfront acres; guests get their own electric golf cart to help get around quickly
- Pets are welcome for a $40 fee per day
- It’s about a 10-minute drive to the town of Monterey
- A $16 environmental fee per night will be collected at the Jetsetter checkout
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Situated on 19 oceanfront acres along the Monterey Bay National Marine Sanctuary, this sprawling resort feels a bit like a mini-village where every room has a view of the Pacific. The laid-back vibe, friendly service and comfy rooms mean relaxation comes easily. And while cars aren’t permitted within the resort, guests are also issued electric golf carts — handy for getting from your to the restaurant, pool or beach quickly.
Bed and Bath
Rooms here are cozy and comfortable, with plush beds, small sitting areas, flat-screen TVs and well-stocked minibars. Bathrooms are big but basic and come stocked with Gilchrist & Soames products. Gas fireplaces offer a way to warm up during cool evenings, and it’s also fun to snuggle up under a blanket with a glass of wine on your private patio or balcony overlooking the water.
Start the day with a walk along the beach, and then hit the Serenity Spa, where treatments such as the Sea Salt Glow and Massage make it easy to unwind. Relax by the heated outdoor pool and, when hunger strikes, hit the hotel’s Hawaii-inspired Kula Ranch Island Steakhouse, which serves surf-and-turf alongside a lengthy menu of tropical drinks. End the day around the nightly bonfire, lit just as the sun starts to sink into the sea.
In the Area
It’s a short drive to Monterey. If you’re traveling with kids, a trip to the town’s famed aquarium is a must, as is a tour with Princess Monterey Whale Watching for dolphin, orca and humpback whale spotting. Spend an afternoon browsing the shops, galleries and wine-tasting rooms along Cannery Row — some favorites include the Cannery Row Antique Mall and Pierce Ranch Vineyards outpost. For a memorable meal, make a reservation at the wonderfully old-fashioned Sardine Factory and be sure to order the abalone bisque.
How to Get There
An amazing resort on the beach! It’s quaint, quiet and personable. It’s also very dog friendly. The staff is fantastic. Access to Marina State Beach and a great pool and huge jacuzzi. Their restaurant, SaltWood is outstanding!
We stayed at the Sanctuary Beach Resort on 17th & 18th May 2019. It was part of a 3 week road trip from Las Vegas to San Francisco. We paid A LOT to stay at the Sanctuary Beach Resort - the room rate was extortionate - it cost over double what we paid at each of the other hotels we stayed at on our trip. And it was, by far, our least favourite.
The idea was that after a couple of busy weeks in cities (Vegas, San Diego, LA) we would treat ourselves to what appeared to be a beautiful, tranquil and up-market beach resort. The photographs on the website looked beautiful. We would pay the highly expensive price tag for this one hotel as a special treat. We would relax and enjoy a plush hotel room with beautiful ocean views. This was the pinnacle of our trip - the hotel we were most looking forward to.
In reality we got a dated room which needs some serious investment (the whole resort does) and a good clean. There were ants in the tea / coffee prep area. It was scruffy - dirty, rusted doors/door frames; windows that needed cleaned; stained carpets; threads pulled and sticking out of the carpet around all the doors and corners of the room; dirty / rusted lamps; lack of soundproofing so we could hear the guests in the apartment above, even when they just walked around their room; fridge had frozen up and was leaking water; the sliding insect-net door on the patio door literally fell off in our hands when we went to open or close it; no housekeeping (we eventually called the front-desk at about 5pm to ask if we could at least get clean towels and the trash taken - they couldn’t have been less bothered if they tried); the swimming pool and jacuzzi are dated and uninspiring - just a big concrete area with no luxury or flair - it has the feel of a local / public outdoor swimming pool rather than what is advertised as a luxury resort; the restaurant on site (lovely food) seemed unable to apply our brunch cost to our room bill and it took them about 25 minutes to get it sorted.
The ocean views and setting are undoubtedly beautiful, but our entire stay was tainted by great disappointment and a feeling that we had been ripped off. At a stretch I may have paid half of what we were charged for our stay. That is what it was worth, at most. For what we paid it was terrible value for money.
I don’t write this review lightly - I am not a frequent complainer (almost never) and have only ever written positive reviews on Trip Advisor before. However, on this occasion I feel so cheated by the high cost which simply does not not correlate with the low quality of the accommodation, facilities and experience.
I am rating this hotel as poor because for the extortionate price we paid, it was poor. If we had paid half of the price we did, I wouldn’t have minded - I absolutely believe you get what you pay for and shouldn’t grumble if you pay an average price and get an average experience in return. But we paid SO much, for so little. The website paints a beautiful picture, the reality was a total let-down.
We first visited Sanctuary Beach Resort five years ago. Sanctuary Beach Resort is right by the Marina Beach. Guests can enjoy the ocean, a nice walk along the beach, and the beach fires at night. So if you're looking for a quite place away from the city, this is a good hotel to visit.
Since our first visit, we've been back twice, one four years ago and another one just recently (2019). I found the staff at the property was nicer and more accommodating four years ago. For example, I asked on this trip if I could check out half an hour later - to take an important call. Staff said that there was no flexibility with checkout times. I quite liked the staff / property four years ago, they were friendly and asked us about our stay as we checked out.
Overall, this property's location is above average for a 3-star hotel; and service level below average. All around an average 3-star hotel.
Overall we had an amazing stay. When we travel we typically spend less on rooms so that we can do more. However, this trip was to celebrate out 10-year anniversary . We could only get away for one night and wanted to make it special. We found the Sanctuary and loved all the amenities offered.
Our room was feet from the ocean with a fireplace and comfy robes. We were able to open the doors and listen to the ocean. We had dinner at Salt & Wood which was fantastic! Breakfast was delivered to our room and we enjoyed it on our balcony looking at the ocean.
On our way home we already started planning our next visit, this time with the whole family. And maybe every 5th anniversary woth just the two of us.
Thank you to the staff for making this trip so memorable.
This was our second trip to this place and the secluded and beach front access made us come back.
But seems like even with the new mgnt this place still suffers in the quality that is offered for the price that it charges to stay there and even with a discount, a three night stay cost about $1100.00 The only real thing this place has going for it is the private beach access, other than that this place looks dated and not well kept but
I guess when people spend $300.00 plus a night they find a reason to like it to justify spending this much. Do not let price that is advertise fool you there is an extra $75 in fees that are charged per day.
The plumbing was issue on our first visit a year ago and with bad luck it was again. We traveled for 4 hours until we got there and me and my wife were looking to have a nice evening overlooking the ocean, but we wanted to clean up before heading out. But once again the plumbing was an issue with shower and it took almost 4 hours for the issue to get resolved. One of the two sinks also has draining issue.
Upon checking out, the lady at the counter asked how was your stay and i told it was ok and told her about the plumbing issue and she looked at me and said that's funny I never heard of that, i found this to be embarrassing and offending since she said this out-load in front other guest that were checking out.
This lady did not bother to look into it, she did not bother to apologies for the inconvenience, she did not bother herself to do anything other than to say here is you bill and this is what you owe, she did not make any effort to make it right.
I filled out their survey and did receive an email from the main manager apologizing and the regular BS, but he did not offer to do anything either to make it right, he did ask for me to call so he give us some type of discount or upgrade on our next visit, but we are not planning on going back to deal with this, for this type quality and service we could have stayed at a cheaper place if this was kind of place we wanted to stay at to save money.