The Village Lodge
What We Love
- Proximity to the ski village’s excellent restaurants and L.A.-style nightlife
- Heated pool, three fitness facilities, five hot tubs
- Fast, reliable WiFi and clock radios with iPod/iPhone docks
- Stargazing: Quentin Tarantino, Pink and the cast of It’s Always Sunny in Philadelphia have all been spotted
- Every unit has a gas fireplace, a private deck, and a fully equipped kitchen
- A media room for watching DVDs on a theaterlike 80-inch flat-screen
- The arcade, with Xbox, PlayStation 3, Wii, Monopoly pinball, Ms. Pac-man and Galaga
What To Know
- A $20 resort fee per night will be collected at the Jetsetter checkout
- Although you can’t ski in or ski out, there is direct gondola access from the village to the Canyon Lodge lifts from November through April
- Some of the noise from the village carries into some condos (you can request quieter accommodations)
- The resort fee covers DVD and videogame rentals, the local shuttle, access to the business center, chain installation and removal and local phone calls
- There’s free transportation to/from the airport
- Free WiFi
- Parking On Site
In the heart of Mammoth Lakes, The Village Lodge is close to Sierra Star Golf Course and Mammoth Hospital. This ski hotel is within close proximity of Mammoth Lakes Welcome Center and Edison Theater.
Make yourself at home in one of the 205 air-conditioned rooms featuring fireplaces and flat-screen televisions. Your pillowtop bed comes with down comforters, and all rooms are furnished with queen sofa beds. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected.
Enjoy the convenience of ski-in/ski-out access at this hotel, which also features 5 spa tubs. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can get around on the complimentary shuttle, which operates within 5 mi.
Grab a bite to eat at one of the hotel’s many dining establishments, which include 5 restaurants and 2 coffee shops/cafés. Quench your thirst with your favorite drink at a bar/lounge.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Mammoth Lakes? This hotel has 3700 square feet (344 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided at no charge.
How to Get There
Stayed for 2 nights of the 21/22 May, the resort was almost completely shut down, most of the shops & restaurants were closed, none of the chair lifts were operating up to the lakes & ski areas. Had to go to Vons to get food otherwise we would have had nothing to eat. The hotel was also almost empty however this did not stop them charging a $20 a day resort fee $40 total which I thought was totally unfair as it was out of season & there was basically no resort at all. Also on the morning of the 22nd the housekeeping staff entered our room to clean whilst we were still in the room even though we had a do not disturb sign on the door. Better to book the Best Western at least we would have had breakfast & no resort charge.
Overall experience was fine. The hotel is meant for a winter visit and stay, but not great for summer. The room sleeps 4, but my kids stated that the 2 inch mattress on the pull out soda was very uncomfortable. Recommend for 2, not 4!
Our room was not ready when we arrived at 3 pm so we walked around the small town and shopped and ate a bit. Because it is a slow time of year, plenty of parking in the garage otherwise we would have had a problem for 3 cars. That had not been made clear to me at the time of the reservation when I told the agent there would be 3 cars. There is not central air. You have to open the windows-- but our unit was right above a construction site which is not mentioned to you at the time they give you the room. Actually we found out later there was almost no one else on our floor so perhaps there would be a room not above the construction site where they start working at 7 am. Also it was most unpleasant to sit outside on the balcony due to the construction and all the trucks there backing up and coming and going. So we could not open in the master bedroom the window due to the noise. The beds were comfortable and the table had good chairs. The kitchen had plenty of glasses and dishes. The ceiling fans have only one speed which is unfortunate as it is very fast and too much for sleeping. Bathrooms were all spacious and good amount of water pressure and hot water. We had trouble getting room cleaned as we asked for room service at 1 pm -- first to the actual room cleaners and then we also spoke to the desk and confirmed 1 pm with them. When we returned at 2:30 pm the unit had not been serviced and I called the desk -- this time the person who answered informed me it would have been impossible to service the room at 1 pm since that was the time of the cleaners' lunch. When I asked why no one knew that earlier, the answer was don't know. Not really very gracious or helpful overall. They also gave us bad information about cable car which was not running -- they said oh the one here at the lodge is not running but take the bus and it will take you to a different one that is running. Wrong. We took the bus and found that out. I mean it should not be hard for them to have some good info in such a small venue -- and we are relying on what they say. So it is not excellent especially for what we were paying, but it was very good in some ways.
Due to inclement weather, I called to cancel a reservation within the 2-day cancellation window for summer reservations. Here is their cancellation policy as of 5/23:
"A deposit of the first night's room and tax is required at the time your reservation is made. You may cancel or change up to 14 full days in advance of arrival date during winter or 2 full days in advance of arrival date during summer with a $50 change/cancellation fee. Cancellations or changes within 14 full days of arrival in winter or 2 full days of arrival in summer will result in full forfeiture of the deposit. No-shows, and early departures are subject to full forfeiture of entire reservation total and tax."
The customer service rep informed me that the Village Lodge interprets their cancellation policy as (effectively) a 3-day cancellation window, meaning that I would be unable to cancel. This is inconsistent with their clearly spelled out cancellation policy, it is unfair, and it is a bad business practice. I will not be staying here again.
The lodge is easily located at the end of Main Street. Excellent front desk service upon arrival. The underground garage with easy access for lifts to all condos. The one bedroom condo was very well equipped with glass front"real flame" gas fire & cooling ceiling fans on diner and the separate bedroom. Bathroom very spacious. A great condo. (Now for those who'll visit in ski season, the gondola is very close by and bus stops to lifts plentiful. We drove to lift area where there were lots of parking spaces and what looks like shuttle bus stops. Roomy restaurant and not bad prices at mid stn.)