The Ritz-Carlton, Los Angeles
What We Love
- The rooftop pool on the 26th floor, with its sweeping views of the city
- Wolfgang Puck's acclaimed Chinese eatery WP24 Restaurant and Lounge
- The hotel is part of the L.A. Live entertainment complex with concert venues, theaters, bars, restaurants and movie theaters
What To Know
- The location, in the heart of downtown, may not suit travelers wanting a more Hollywood-oriented experience
- The fine dining Chinese restaurant WP24 also offers a more casual dining experience in the Lounge
- Reservations are recommended for the spa and restaurants
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
With a choice of six restaurants and bars, a nine-room spa plus a knock-‘em-dead rooftop pool with views of the city and mountains, there’s barely any reason to leave the building. In addition to Wolfgang Puck’s headlining nouveau Chinese restaurant, there’s LA Market, which showcases seasonal ingredients along with fun desserts like the Junk Food Platter (everything from baby churros to Snickers cake), an Italian café serving Illy espresso and a cocktail lounge featuring exotic tinctures and house-made syrups. Airy spa-like rooms spoil with 400 thread-count linens, 42-inch flatscreens that sync with your smartphone and Italian marble bathrooms with in-mirror TVs, rainshowers and soaking tubs.
In the Area
The hotel is the centerpiece of the L.A. Live entertainment complex, which offers a host of diversions, from big-name concerts to movies screened in the 800-seater Premier Theater. Join the Downtown Art Walk to get an overview of the cultural scene that has exploded in the area in recent years, or get an art hit all in one place at MOCA, whose impressive collection features 5000+ works from 1940 onwards. Join the city’s style set at famous al fresco mall The Grove, where you can shop for designer duds before eating at cult favorite Umami Burger.
How to Get There
My daughter attended FTIM and we stay here all the time so this is one of our go-to hotels. Service is amazing and so are the rooms. The beds are the best I ever sleep in and so are the bathroom services.
My daughter and I had the opportunity to spend a night in a Junior Suite w/ Club. The whole experience was great - big, clean room. My daughter enjoyed the huge bath tub. The staff really makes the location shine (especially traveling with a child) - the club-team bends over backwards to help out in whatever way they need. The guest relations team reached out and made sure we were having a good stay.
Stayed two nights and to be honest, pretentious service that did not perform on time or up to standard.
Lots of words and smiles, but not true kindness in any of the service. Spa gave a massage that actually made me ‘more’ tense; should have just relaxed in my room alone. Food was abysmal despite good presentation. Room was average at best.
Much of the staff seemed young/untrained, and nothing gives the magic feeling that others give you.
If you want a true Ritz Carlton experience in California, go to San Francisco or Half Moon Bay.
Spent one night here over Memorial Day weekend when the nightly rate dipped to the low 300s. As with the JW Marriott next door and countless other properties, there's a $25 destination fee that permits $20 of spend on property. The main difference here is that the Ritz provides access to a number of activities above and beyond the amenity spend. It's possible to take advantage of any and all of them along with the $20 food and beverage credit. We enjoyed wine tasting with one small hot appetizer in the 24 bar as well as complimentary passes to the nearby Grammy Museum. We could have bowled nearby for free in the early afternoon as well as taken advantage of an on property morning yoga class or free popcorn at a movie theater across the street.
We enjoyed the club lounge thanks to the upgrade certificates that arrive every year with the Chase Ritz Visa. The offerings were superb, but I would have preferred to mix my own spirits like at the Chicago Ritz or the nearby Intercontinental on Wilshire. I also thought the food selections were a bit better at the Intercontinental. And while the turntable and record setup in the lounge is groovy, the sound quality was not very good. I suggest a better amplifier/headphone combo. Perhaps something from McIntosh to suit the high end club and property.
Room was quiet and comfortable and featured a very rarely seen any longer bathtub. Pool was nice and not too crowded while we were there. Not sure if it was status related, but we received a delicious meat and cheese board and bottle of red wine in our room after check in. We'll definitely stay again at the Ritz Los Angeles.
I’ll start with the good - frette sheets, nice wood accents in room, tea and coffee by elevator and a extra bonus coupon for perks in and around the hotel. Dislikes were cheap toilet paper, no upgrade wirh Amex, carpet worn, room like a basic hotel room, pillows were uncomfortable, radio clock on nightstand was lit up all night. If you want a quieter room request the opposite side of the staples concert center. We wanted to have dinner at Wolfgang but they were closed on Sunday - so we went to try apps at the Nest and it was closed for a private event. The only other dining option for the hotel is next door at the JW Marriott - food was good but restaurant needs cosmetic updates and the jw lobby is a mishmash of decor. This is where the ritz breakfast is included with certain real. Spa was ok but nothing special. Will not return and do not recommend.