The Ritz-Carlton, Los Angeles
What We Love
- The rooftop pool on the 26th floor, with its sweeping views of the city
- Wolfgang Puck's acclaimed Chinese eatery WP24 Restaurant and Lounge
- The hotel is part of the L.A. Live entertainment complex with concert venues, theaters, bars, restaurants and movie theaters
What To Know
- The location, in the heart of downtown, may not suit travelers wanting a more Hollywood-oriented experience
- The fine dining Chinese restaurant WP24 also offers a more casual dining experience in the Lounge
- Reservations are recommended for the spa and restaurants
- Free WiFi
- Parking On Site
- Room Service
With a choice of six restaurants and bars, a nine-room spa plus a knock-‘em-dead rooftop pool with views of the city and mountains, there’s barely any reason to leave the building. In addition to Wolfgang Puck’s headlining nouveau Chinese restaurant, there’s LA Market, which showcases seasonal ingredients along with fun desserts like the Junk Food Platter (everything from baby churros to Snickers cake), an Italian café serving Illy espresso and a cocktail lounge featuring exotic tinctures and house-made syrups. Airy spa-like rooms spoil with 400 thread-count linens, 42-inch flatscreens that sync with your smartphone and Italian marble bathrooms with in-mirror TVs, rainshowers and soaking tubs.
In the Area
The hotel is the centerpiece of the L.A. Live entertainment complex, which offers a host of diversions, from big-name concerts to movies screened in the 800-seater Premier Theater. Join the Downtown Art Walk to get an overview of the cultural scene that has exploded in the area in recent years, or get an art hit all in one place at MOCA, whose impressive collection features 5000+ works from 1940 onwards. Join the city’s style set at famous al fresco mall The Grove, where you can shop for designer duds before eating at cult favorite Umami Burger.
How to Get There
Wow, just when you think exceptions guest service at a hotel is a thing of the past...I recently stayed at the Ritz-Carlton in downtown LA. From the moment we arrived every single stafff member has been amazing. Polite. Helpful. Engaging in conversation when we wanted to converse. Extremely prompt service with every request. The service staff in the club room was incredible. I stay in wonderful properties all year long and this experience was truly above and beyond. Kudos to the management team here and their fabulous employees. I will be back.
The RC Los Angeles is my family’s absolute favorite property! The staff are extremely warm, hospitable, and accommodating! They have mastered the ability to anticipate our needs and never fail to impress us. The service is top notch and consistently the same. This property is our home away from home. We especially appreciate Johnathon, Antonio, David, Jordan, Alexander, Adonis, Tori, Darius, Lauren, and Kurtis. We love the RC Los Angeles staff! We highly recommend the RC LA!
This location is also a Ritz Carlton Residence location, which explained what we had sensed immediately. The front lobby was very minimal, and everyone was always on the phone. Whenever we called to be connected to one of the service areas, it was usually unanswered... Never before experienced at any other Ritz locations. It is connected to the much larger JWMarriott, which apparently is where to stay as a hotel guest. Marina del Ray is the location for the real Ritz Carlton experience.
I have been a frequent guest of this hotels for many years and I have had many issues. But in this weeklong stay it was amazing, starting with my check in and being upgraded. I am a Ritz Platinum Premier Ambassador an I was given a Marina Suite. Everyone went out of their way to make my stay a pleasant one. Thank you to the new addition at the front Yarisa who every day was on top of things. The restaurant hostess in the morning more than friendly and welcoming. The pool, gym and views of Marina del Rey are what make the stay and hotel. The best thing was watching the staff accommodate guest who left their homes because of the Malibu fires, with only their family and pets leaving everything behind. This hotel does have a heart.
We enjoyed a quick one night stay in conjunction with rooting for the Red Sox in the World Series. Staff was very friendly and were able to check us in early. The room is well appointed with a nice rain shower and high-end products. The service at the poolside bar was attentive. Our early morning room service arrived exactly as requested so we could depart for the airport on time.
We look forward to a return trip so we could spend more time enjoying the hotel and the neighborhood.