The Ritz-Carlton, Los Angeles
What We Love
- The rooftop pool on the 26th floor, with its sweeping views of the city
- Wolfgang Puck's acclaimed Chinese eatery WP24 Restaurant and Lounge
- The hotel is part of the L.A. Live entertainment complex with concert venues, theaters, bars, restaurants and movie theaters
What To Know
- The location, in the heart of downtown, may not suit travelers wanting a more Hollywood-oriented experience
- The fine dining Chinese restaurant WP24 also offers a more casual dining experience in the Lounge
- Reservations are recommended for the spa and restaurants
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
With a choice of six restaurants and bars, a nine-room spa plus a knock-‘em-dead rooftop pool with views of the city and mountains, there’s barely any reason to leave the building. In addition to Wolfgang Puck’s headlining nouveau Chinese restaurant, there’s LA Market, which showcases seasonal ingredients along with fun desserts like the Junk Food Platter (everything from baby churros to Snickers cake), an Italian café serving Illy espresso and a cocktail lounge featuring exotic tinctures and house-made syrups. Airy spa-like rooms spoil with 400 thread-count linens, 42-inch flatscreens that sync with your smartphone and Italian marble bathrooms with in-mirror TVs, rainshowers and soaking tubs.
In the Area
The hotel is the centerpiece of the L.A. Live entertainment complex, which offers a host of diversions, from big-name concerts to movies screened in the 800-seater Premier Theater. Join the Downtown Art Walk to get an overview of the cultural scene that has exploded in the area in recent years, or get an art hit all in one place at MOCA, whose impressive collection features 5000+ works from 1940 onwards. Join the city’s style set at famous al fresco mall The Grove, where you can shop for designer duds before eating at cult favorite Umami Burger.
How to Get There
The Ritz is in the same building as the JW Marriott, just on different floors (with a transfer elevator awkwardly in the middle of the Ritz floors) and with a separate entrance. You pay about $200 per night more for the Ritz brand and luxury.
Didn’t get it. The pool area is lovely but our afternoon there turned into an unexpected Vegas pool party as half the USC football team, their girls and hangers-on showed up tossing footballs and drinking. The conversation in the jacuzzi was about poor Lori Loughlin being dragged unfairly through the mud because who wouldn’t cheat to get their kid into USC if they had the money.
The Wolfgang Puck restaurant WP24 is on the transfer floor with a tiny lobby. There was a private party one night so it was crowded and they shut the doors to the guest room hallways, with no signage, which felt rather bootleg returning to our room. There were half empty wine glasses in that lobby at 8 the next morning.
We ordered room service breakfast for 6:30 to 7 the night before to help us wake up before heading to the airport. It arrived at 7:10. The kitchen ticket said 6:06. Needless to say the food was cold.
The room was comfortable and the staff was friendly but it wasn’t the luxury experience we thought we were paying a 50% premium to have.
Came here on a business trip and it was everything you would expect from the Ritz-Carlton. Great staff, great service, great place. The bedding was just a little to plain and simple for my taste but other than that I had a great time.
Checked in for our honeymoon. Although the hotel knew about that we didn’t get any treatment. All the other hotels on our tour did that, even if it was just a little box of chocolate or a card.
Staff at reception not friendly. Very corporate style. You don’t get the Ritz Treatment as known from all other Ritzes, the nice attitude of the staff, just not there.
Fitness a bit outdated.
However, had great drinks and food at the nest. There are a few snobby people working there as well, they make you feel uncomfortable as hell. Cameron and Andrea made our day. Thank god they were there. So lovely people. Still 4 points, since it’s cheap, the location is great and the room is perfect and the bed!!! Heavenly. At least that follows the Ritz standard.
Great for a city visit if you only want to sleep there. Don’t expect more.