The Ritz-Carlton, Los Angeles
What We Love
- The rooftop pool on the 26th floor, with its sweeping views of the city
- Wolfgang Puck's acclaimed Chinese eatery WP24 Restaurant and Lounge
- The hotel is part of the L.A. Live entertainment complex with concert venues, theaters, bars, restaurants and movie theaters
What To Know
- The location, in the heart of downtown, may not suit travelers wanting a more Hollywood-oriented experience
- The fine dining Chinese restaurant WP24 also offers a more casual dining experience in the Lounge
- Reservations are recommended for the spa and restaurants
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
With a choice of six restaurants and bars, a nine-room spa plus a knock-‘em-dead rooftop pool with views of the city and mountains, there’s barely any reason to leave the building. In addition to Wolfgang Puck’s headlining nouveau Chinese restaurant, there’s LA Market, which showcases seasonal ingredients along with fun desserts like the Junk Food Platter (everything from baby churros to Snickers cake), an Italian café serving Illy espresso and a cocktail lounge featuring exotic tinctures and house-made syrups. Airy spa-like rooms spoil with 400 thread-count linens, 42-inch flatscreens that sync with your smartphone and Italian marble bathrooms with in-mirror TVs, rainshowers and soaking tubs.
In the Area
The hotel is the centerpiece of the L.A. Live entertainment complex, which offers a host of diversions, from big-name concerts to movies screened in the 800-seater Premier Theater. Join the Downtown Art Walk to get an overview of the cultural scene that has exploded in the area in recent years, or get an art hit all in one place at MOCA, whose impressive collection features 5000+ works from 1940 onwards. Join the city’s style set at famous al fresco mall The Grove, where you can shop for designer duds before eating at cult favorite Umami Burger.
How to Get There
I’ll start with the good - frette sheets, nice wood accents in room, tea and coffee by elevator and a extra bonus coupon for perks in and around the hotel. Dislikes were cheap toilet paper, no upgrade wirh Amex, carpet worn, room like a basic hotel room, pillows were uncomfortable, radio clock on nightstand was lit up all night. If you want a quieter room request the opposite side of the staples concert center. We wanted to have dinner at Wolfgang but they were closed on Sunday - so we went to try apps at the Nest and it was closed for a private event. The only other dining option for the hotel is next door at the JW Marriott - food was good but restaurant needs cosmetic updates and the jw lobby is a mishmash of decor. This is where the ritz breakfast is included with certain real. Spa was ok but nothing special. Will not return and do not recommend.
I stayed here for a joint birthday celebration and had a wonderful time! We checked in late in the evening without a problem. The rooms were spacious and tastefully decorated with updated appliances and the beds were particularly comfortable.
We ate room service for breakfast which was delicious (although a little slow to deliver but they were very apologetic) and also ate dinner at the Glance restaurant which had a great view of the city. Would definitely return!
The Ritz Carlton L.A. is located on a side street next to the Staples Centre, in the dodgy downtown core. Entrance to the hotel is on Georgia street, next to the RC residences entrance. The hotel shares a building with the Marriott, with the actual RC occupying the 22nd-24th floors. It is a 30-minute drive (without traffic) from the hotel to the Hollywood sign. It also took us 35 minutes (moderate traffic) to arrive at the property from LAX. And yes, you can view the Hollywood sign from both the pool area, Club Lounge (telescope provided), and certain rooms.
The fellow who checked us in was very efficient. They will insist on sending someone up with you to your room. It’s not necessary but could prove useful if you can’t figure out how to get into your room or get around the hotel. In my opinion, they could have just told us what we needed to know at the front desk.
We were upgraded to a suite on the 22nd floor, which we greatly appreciated. A very spacious, clean room in obvious need of a renovation. Some of the curtains were frayed and you could see evidence of wear and tear. I heard that this property is slated for a total makeover. The décor and furnishings were very dated, especially in the bathroom area. The shower and soaker tub are in the same area. Loved the elephant shower head! The strangest thing was the fact that there was a glass wall between the bathing area and the rest of the suite. Anyone having a bath, or a shower will inevitably be putting on a show for anyone in the main area of the suite! Housekeeping did a great job.
The pool area is very nice with wonderful views, on all sides of L.A. We couldn’t use the pool or jacuzzi, given that the weather didn’t allow but no doubt it is a fabulous place to lounge and swim on a hot day.
The Club Lounge was very nice overall. There were a few challenges during our first day, but the staff worked quickly to resolve them and make things right. Kudos and props to Nathan and Tory, who were extremely pleasant, personable, and helpful! We have stayed at many Club Lounges at many Ritz Carlton, so we have a good base to compare from. The food here was either stellar or lacklustre. During one day, the food presentations for the entire day were overly salted and generally unappealing. The next day, the food was phenomenal. Also, a lack of consistency in regards to catering to those with food allergies. Great presentation for breakfast.
We wouldn’t stay here again, due to the sheer fact that we are not fans of L.A. In my opinion, the current room rates at this property are a bit inflated in regards to the value one receives. I can definitely see more value once the property has been updated and renovated. A lot of potential here.
As with all ritz Carlton hotels the welcome , rooms and service were second to none and they upgraded us to the club floor( wonderful) . It is set in Uber cool but still gritty downtown. In evening went out to find something to eat ( Restaurant closed on Sunday ) did find the immediate area a little edgy - glad I wasn’t on my own - the flip side is that this area is becoming very fashionable and the next day explored on foot and discovered wonderful museums , concert halls, parks, and beautiful retro architecture lots of cool bars and cafes/ restaurants are popping up - if you want to be on trend this is the area to discover ( apart from fact it’s next to sports arena and convention centre also )
Check in was a breeze and free proseco too! High speed elevators brought us to the 23rd floor. Room was very nice, bed was super comfy and the bathroom was beautiful. Sadly we didn’t get to eat at the restaurants but did have a peek at the pool which was nice and had a great view. The car service was really nice and useful. Perfect place to stay in Downtown LA!