SLS Hotel, a Luxury Collection Hotel, Beverly Hills
What We Love
- Jetsetter 2015 Best of the Best Finalist: Best Looking Guests
- Hollywood razzle-dazzle from the valet court to the rooftop pool deck
- Philippe Starck design that pairs modern opulence with tongue-in-cheek chic
- The Bazaar restaurant by chef José Andrés continues to set the West Coast standard for small plates
What To Know
- On busy La Cienega Boulevard, centrally located for sights, shopping, restaurants and nightlife
- Taxi fare is about $50 from Los Angeles International Airport. The ride takes about 30 minutes, depending on traffic
- Valet parking: $38 overnight. Internet access is $14.95 a day
- Handicap Accessible
- Parking On Site
- Room Service
Philippe Starck’s sleek design includes eye-catching details at every turn. Translucent glass stag heads top shelves in the lobby lounge, a solid black plastic steed wears a lampshade on its head by the reception desk, and playful glossy fashion photography graces the elevators and landings.
Bed & Bath
Flash and dazzle continue in the guestrooms. Among the custom-designed Starck furniture are platform beds that seem to float in the center of the room, a desk behind them and a tufted banquette against the window. One thing you don’t immediately see: the TV, which hides behind a frosted glass wall and shows up only when you turn it on. In the bathrooms, moody gray marble is a sophisticated backdrop for the tub and rain shower. Bath products in the rooms are by the hotel’s Ciel spa. One delightfully non-minimalist touch: colorful stained glass stemware for your in-room bottle of Evian.
The hotel’s flagship restaurant, the Bazaar, continues to set the standard five years after it opened, with celeb chef José Andrés’s traditional tapas and out-there small plates of molecular gastronomy (from the “not your everyday caprese” salad of balls of cherry tomatoes and mozzarella that burst in your mouth, to tiny Philly cheese steaks on “air bread”). Make it extra special with the 20-plus-course tasting menu in the SAAM private dining room.
The Bazaar’s bar is a party scene par excellence, with libations steaming with dry ice or topped with cotton candy, and there are also elegant desserts, from wafer-thin chocolates to sour cherry marshmallows. The adjacent Regalo boutique is unlike any hotel gift shop we’ve ever seen: items that define eclectic, from fashionable lighters to day-glo teddy bears and an amazing selection of art books.
The Ciel spa, resplendent in white-on-white, offers a full complement of beauty, body and massage treatments, and from the rooftop pool deck you can look through giant picture frames at the views of the skyscrapers of Beverly Hills and West Hollywood, and the Hollywood Hills beyond.
In the Area
Many of L.A.’s cultural, culinary and fashion highlights are within a couple of miles and are reachable by the hotel’s shuttle. The Los Angeles County Museum of Art is the largest museum in the western U.S., and the Annenberg Space for Photography presents consistently stunning shows. Top tables include Comme Ça, Fig & Olive and Nobu. Fashion rules on Rodeo Drive, or find design inspiration at Pacific Design Center. And West Hollywood’s nightlife shimmers on the Sunset Strip and the gay district around Santa Monica Boulevard, where the SLS’s parent, SBE, owns the Abbey, L.A.’s legendary gay bar, which welcomes all comers.
How to Get There
SLS failed to deliver on customer service on so many levels: 1) room was not cleaned and it took a major effort to admit it was missed and to have it cleaned; 2) chemical odor in room was reported by me and took more than a day to respond; 3) the help desk provided conflicting information. However, once engaged, the manager was very professional and responsive
Wonderful hotel...only outdone by the professional, courteous and incredibly helpful staff. Recommendations for tours and good eats were bang on. Thank you very much. The room was quiet, well appointed and clean.
We stayed here last year and my comments are almost the same. The staff is not coordinated and informed what is valid for guests:
1) Information about the evening cocktail (5:30 6:00) varied with person we talked to. Most of the staff had no idea what it was!? One reception staff wanted to send us to the pool area after dark when the pool area was closed!
2) The evening cocktail was served but not "Last Cocktail" as ingredients were missing!
3) They ran out of coffee beans for the morning coffee - who is in charge of the purchasing and coordination? When asked for expresso we were to be charged USD 25 for morning espresso! We had basic breakfast included.
4) We do not understand all the surcharges for ordering at the pool neither for room service nor in the restaurant. -
Room service additions: 5 % Delivery fee+16.5% staff charges+8.5 % taxable house charges +9.25% sales tax.
Then on topp of that you should add a tip!! That is if added close to 50% extra and multiplied 74 % extra!?
We have never ever since such a addition in the US at hotels nor restaurants nor in the rest of world. What is the menu's base price for? What is that price for? Do you not include the staff costs in the basic price shown?
It is with our reference a quite laughable system.
The room was principally very good. We were upgraded as I am an Ambassador Elite Member and Lifetime Titanium Elite member.
However the shower is strange and the water pressure low. The basin is quite strange or let us call it different.
No coffee brewer in the room! No coffee offered at the reception after 11 AM!
Parking was per day more expensive then renting a SUV per day! ~ 52 USD per day!