Custom Hotel Los Angeles Airport
- Free WiFi
- Handicap Accessible
- Parking On Site
Located in Los Angeles (LAX Area), Custom Hotel Los Angeles Airport is convenient to Loyola Marymount University and Fisherman’s Village. This hotel is within the vicinity of Venice Beach and Sony Pictures Studios.
Make yourself at home in one of the 250 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services.
Food & Drink
Satisfy your appetite at the hotel’s restaurant, which features a bar. Dining is also available at a coffee shop/café. Relax with your favorite drink at a bar/lounge or a poolside bar. Full breakfasts are available daily for a fee.
Business & Travel Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is complimentary at scheduled times.
How to Get There
The staff are friendly and helpful. The desk staff checked us in and out quickly. The valet parking attendant was extremely helpful and solicitous. The gentleman staffing the breakfast service was very polite and helpful. Breakfast was great. although the price was not included in the $176 room charge to my surprise.
We had arrived after 10pm thinking we could get a bite to eat at the lounge next door as this was advertised on the webpage as being open. In fact the kitchen was closed, and we ended up going to the supermarket next door to find something to eat.
The room was spartan. I was not comfortable going barefoot on the carpet, that clearly looked and felt like it needed a shampoo. Light bulb was out on the bureau where the coffee machine was located. Creative use of extension cords versus permanent wiring. Wireless worked fine.
We were awoken a little after 6AM by a loud periodic banging noise. It was very disorienting. It sounded like someone had put sneakers in a drier. I called the front desk to let them know. It turned out that it was coming from the hotel gym. Someone was running on the treadmill.
This hotel doesn't live up to its web depiction. For a student -- with room paid for by others -- I could see staying here (but not near the gym). Otherwise, there are many fine 3-star business class hotels to choose from. On the positive side, we have now learned three good lessons.
1. Don't believe web depictions of hotels.
2. Read the online reviews first - one of which was quite witty - and accurate.
3. Always ask on check-in: please don't put us across the hall from or next to a gym.
This hotel is really old and very run down. Many issues in our room including shades that are ripped, missing lights/bulbs, non-working wifi, very hard beds, knobs missing from furniture, keys cards not working every night, and more. Suggest looking elsewhere.
It was a pleasant overnight stay. The design of the room is not ordinary, even the bathroom. They had water bottles on the table but were for sale. Shouldn’t the guest be given complimentary water? Anyway, the complimentary airport transfer was satisfactory. I’m just wondering why I was charged $3.89?