Custom Hotel Los Angeles Airport
- Free WiFi
- Parking On Site
Located in Los Angeles (LAX Area), Custom Hotel Los Angeles Airport is convenient to Loyola Marymount University and Fisherman’s Village. This hotel is within the vicinity of Venice Beach and Sony Pictures Studios.
Make yourself at home in one of the 250 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services.
Food & Drink
Satisfy your appetite at the hotel’s restaurant, which features a bar. Dining is also available at a coffee shop/café. Relax with your favorite drink at a bar/lounge or a poolside bar. Full breakfasts are available daily for a fee.
Business & Travel Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is complimentary at scheduled times.
How to Get There
Simple clean straight forward and very quick shuttle to LAX. Very helpful and friendly staff. Also quiet. Pretty good for LA region. If I had more time I would have partaken of the excellent looking breakfast buffet. Had to settle with coffee and out the door. Next time!
This place was horrible. I am writing this review over two months after my visit. Just keep thinking about it and how I feel obligated to review it to warn others. Elevators were broken room was a mess. Trash under bed and e-cigs left next to bed from previous guest. Bed sheets had stains on them (looked unwashed). called down to front desk asked to speak to manager. Housekeeper showed up at room and after looking around said that maybe the room was never cleaned. There was no duvet on the bed just two blankets covering the blanket. I then asked to speak to manager again. once again they sent up another housekeeper. The manager i'm sure gets told how terrible this hotel is every day of his life so he just stopped caring. I had a 4am flight out of lax in the morning so I didn't bother stopping by the desk on the way out. O how I regret it. I only wish I could bring the manager up to my room and just stare him in the eyes and say how do you live with yourself.
We were booked in on the last night of an ATI tour. The room was shabby, but clean. The lighting was inadequate - the coffee machine was in a cupboard and difficult to see. There was neither a chair to sit on nor a desk/dressing table. I don't think I've ever stayed in a hotel where there wasn't at least one chair. Beds were rock-hard. It's very handy for the airport, which was it's only redeeming feature.
THEY STOLE MY MEDICINE AND PUT A FRAUDULENT CHARGE ON MY CREDIT CARD!
After THEY STOLE MY MEDICINE, someone working the front desk wanted to blow me off when I was understandably and reasonably upset about this and tried to make these bizarre excuses for why housekeeping would take it and to try to convince me I was at fault!
The next day, I checked my credit card statement and saw a FRAUDULENT CHARGE in addition to the legitimate one for my two-day stay. The fraudulent charge was actually more than the real charge!
I am warning everyone who may ever need a motel or hotel in LA to not stay at Custom Hotel.
As the title says, its ok for just one night, dont expect any luxery. The shuttel transport can breakdown & than you get the advice order a cab. Well thats not a service you expect from a hotel. or is it me?