Cape Rey Carlsbad, a Hilton Resort
What We Love
- You'll be a short drive from world class greens and a walk from several state beaches
- The 5,600-square-foot spa offers full body treatments with organic products
- Full resort services include beach gear rentals, WiFi access, free shuttle, discounted spa treatments and more
What To Know
- A daily $15 resort fee will be collected at checkout on Jetsetter
- You can rent beach towels, chairs and umbrellas for a daily fee
- The decor is a modern take on Cali Craftsman style
- Free WiFi
- Parking On Site
- Room Service
Unbeatable ocean views and family-friendly amenities abound at this beachfront stay 30 minutes north of San Diego. Camp out with your clan in the expansive suites, which feature such family-friendly comforts as pullout sofas, wet bars and dining tables for six, plus outdoor balconies with unbeatable ocean views. What guestrooms may lack in inspiring decor they make up for in mod cons, including 42-inch flat-screen TVs, mini-fridges and microwave ovens. Foodies can slake their craving for New American cuisine at the award-winning Chandler’s, where specialties include the freshly caught seafood pappardelle and an air-dried ribeye steak with parmesan-truffle fries. After making your rounds at the region’s world class golf courses, you can find your center of gravity at the 25,000-square-foot spa, which offers full body treatments and rituals like the Deep Sea organic bio-scrub and sea algae massage. Sun worshipers can laze by the freeform oceanfront pool or chill out on the sand at the nearby state beach.
In the Area
An affluent enclave about 30 minutes north of San Diego, Carlsbad offers a semi-arid Mediterranean climate that lends itself to golfing year-round. Enjoy 400 acres of coastal terrain among the 18 holes at the Crossings Golf Course, or go for the deep canyons, majestic bluffs and scenic ocean views at Torrey Pines. Follow your game with a stroll along eight miles of trail at the Torrey Pines State Reserve, a 2,000-acre oasis of native pine groves, unspoiled beaches and a lagoon frequented by migrating seabirds. Rest your legs at Carlsbad Village, a one-stop destination of shops, eateries and a buzz-worthy farmers market on Wednesdays. Take a daytrip with the family to the San Diego Zoo, which features many koalas that have made their way to the Golden State for the zoo’s newest exhibit, Koalafornia Dreamin’. Or stack your stay with a side trip to Legoland, Balboa Park or the San Diego waterfront.
How to Get There
I used the Hilton app to check-in, upgrade my room, and select my room. After arriving at the hotel and stopping to pick up my key, I proceeded to the room I had chosen during my app check in process. When I got to my room, my key did not work. I then noticed a different room number on the key sleeve (which was different from the room I had selected). The newly assigned room was only a few rooms down from the one I had selected, but when we entered the room, we were overwhelmed by the smell of cigarette smoke. My wife suffers from asthma, so staying in that room was not an option for us.
I called the front desk to inform them that they had given us the incorrect room, and I was informed the room I had selected had a mechanical issue that morning and was not available. Twenty minutes later, they sent up keys for a different room, but when we got to that room, the ocean view was substantially obstructed by several overgrown palm trees in need of trimming. I then went down to the front desk to inform them that we expected to have the room I selected in advance, or at least one substantially similar (without a substantially obstructed ocean view). I was again informed that our original room was unavailable because of a mechanical problem and that no other rooms were available because the hotel was sold out. Instead, I was offered a room on the second floor that was slightly below the overgrown palm trees.
This should have been handled better by the front desk personnel, but here's how it really became an unacceptable situation: The next morning, we went to the hote restaurant for breakfast before check out. There was a family in front of us at the restaurant reception counter, and when the hostess asked that family in front of us for their room number, they said they were staying in the room I had originally chosen (which apparently was not suffering from any mechanical problem, as had been misrepresented to me the day before by hotel staff).
My interactions at the hotel to try to resolve this problem involved several different staff members, and none of them were interested in fixing the problem. This suggests to me that customer service is a very low priority for this hotel and it’s management.
This is a great place to stay to travel down the coast and visit the neighboring beaches, or for business travel. The Hotel staff was the nicest and friendliest of anywhere I have stayed. Also they have a nice fairly quick restaurant in house. The hotel, as many, does not look as glossy as all the pics portray but was clean and fine. Should have researched it a little more but was disappointed that the beach directly across from the hotel seems to be an RV Park. Although they offered a shuttle to the beach down the road citing that the beaches nearby were rocky.
There is a busy road in front of hotel running along side ocean that is not shown in room photos generally. We were not able to keep our ocean view balcony slider doors open due to the noise, and forget about hearing the ocean. Mattress poor, but restaurant 5 star.
Great surf spot directly across the street. Sandy beach a short way down the road. The hotel offers rides, chairs, umbrellas and beach toys to the sandy part of the beach. The pool is nicely heated and there is a tiny wading pool for the little ones.
Really good drinks from the bar. Super service all around.
Short drive to the Village with lots of restaurant options.
After being invited to a sweet 16, hosted at the venue for this hotel, which by the way was beautiful! we decided to stay the night at here. overall the view was exceptional, ocean views, amazing weather . hotel was very nice and the room was clean and comfy! would definitely stay again!