4.5
Very Good 941 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
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Overview

Location

With a stay at DoubleTree by Hilton Hotel San Francisco Airport North in Brisbane, you’ll be near the bay and close to Cow Palace. This hotel is within the vicinity of City College of San Francisco and San Francisco State University.

Rooms

Make yourself at home in one of the 210 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Spa, Wellness & Premium Amenities

Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Brisbane? This hotel has facilities measuring 4219 square feet (392 square meters), including meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

How to Get There

DoubleTree by Hilton Hotel San Francisco Airport North
5000 Sierra Point Pkwy
Brisbane, CA 94005 United States

Reviews

4.5 Very Good 941 Reviews
Great hotel!
Reviewed 2 days ago

I enjoyed my stay very much! Clean room, wonderful staff, great food (including the cookies). Love this hotel and it was a great value! The hotel was convenient to the airport and downtown activities.

Last minute and worth it.
Reviewed 4 days ago

We needed a hotel quickly for an added stop in the San Francisco area. We wanted to be near the airport, and this hotel did not disappoint. It offers free parking, clean (like super clean) rooms, and wonderful customer service. It is located 10 minutes from the rental car drop off for the airport, and only 20 min uber ride to some great tourist areas in the city. The people at the front desk were very nice, and the building was new looking. It did have a modest fitness center with treads, elliptical, and body toning equipment. We would stay here again if we need to!!! Oh and did I mention the laundry was quick and easily accessible.

Great stay
Reviewed 6 days ago

The rooms are nice and clean. The bathrooms are properly supplied with paper necessities. The beds are soft and comfortable. Desk staff is nice, the lobby has water flavored with different fruits each day. Parking is Free and is plentiful. The bar has a good variety of local beers and other spirits. Fresh baked cookies are available at the front desk. The indoor pool and exercise room is a nice plus. My only issue was the price of eating on site. The price to eat in their restaurant , $16 for Eggs, bacon, toast ,potatoes and OJ? $4.75 for a cup of coffee? If this was room service I wouldn't complain but this was a sit down type of place. Its okay to charge for convenience not okay to rape your visitors

Awful Customer Service - Shuttle Accident on Freeway
Reviewed 1 week ago

While taking their airport shuttle with my wife and 6 month old daughter the shuttle crashed into another car on the freeway. The CHP filed a report and the shuttle driver was clearly at fault. The hotel handled this extremely poorly showing almost no regard for the fact that a dozen of their guests were in this accident, including a baby. Luckily people only sustained minor injuries. The driver of the replacement shuttle that picked us up on the side of the freeway then proceeded to damage all of our bags.

In somewhat of an attempt to smooth things over the manager offered us a complimentary room to use at our discretion, however the hotel now refuses to honor this as well.

I am extremely unimpressed with their customer service and feel like they simply do not value their customers, and simply do not care. As far as I know, they still use the same shuttle service as well.

Unexpected hospitality in San francisco
Reviewed 1 week ago

The free airport shuttle was such a blessing. The staff was extremely helpful and friendly and our room was spotless! We wanted to stay a couple nights later but couldn’t afford the over $400 a night cost. Previously paid $159/night