Waldorf Astoria Beverly Hills
What We Love
- The inventive food and beverage program, steered by Jean-Georges Vongerichten
- Salvatore Ferragamo toiletries
- Caviar facials at the hotel spa
- Caramelized almonds by a local chocolatier that appear in a mason jar as part of turndown service
What To Know
- The house cars include a Rolls-Royce and Maybach
- The lights, television, and almost all the other switches in your room are controllable from an iPad
- The 24/7 personalized concierge service can be reached by text message to summon everything from wakeup calls to gin-and-tonics
- Terraces with cushioned seats outside your room
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
The Peninsula, The Beverly Hilton, and the Four Seasons Beverly Hills are just some of the opulent co-residents of the Golden Triangle, as this exceedingly upmarket pocket of Los Angeles is often dubbed. The Waldorf sets itself apart with its beguiling European accents—a triple-height lobby, hand-painted murals and Lalique installations, for starters—proving that there is most certainly room for one more polished player at the intersection of Wilshire and Santa Monica. But ultimately, despite the resplendent Art Deco-infused rooms, with golden geometric flourishes in your bathroom and floor-to-ceiling windows that practically hand-deliver L.A.’s scenic hills, it’s the fit-for-a-king hospitality (box seats to the Hollywood Bowl are instantaneously secured upon request; your welcome cocktail is swiftly refreshed as you’re wandering around the hotel) that distinguishes this stunner from its neighbors. Add a Technogym-equipped fitness center, a La Prairie spa, and Jean-Georges Vongerichten’s debut West Coast venture where Californian cool meets French flavors (organic salads, wagyu beef burgers, cage-free eggs with caviar), and there’s not a single doubt this is California’s grandest new grande dame.
In the Area
You’re amid some of the world’s most expensive real estate, so it’s no surprise that many of the boutiques and shops on Rodeo Drive’s infamous faux cobbled streets require appointments. If that’s not your scene, you’re also near the Beverly Gardens, a 1.9-mile green stretch that’s the site of an art show in the fall and the spring. Pop culture nerds shouldn’t leave without at least one visit to the Paley Center for Media, where they can geek out over 140,000 radio and television programs. For the sweet-toothed, the flagship location of cupcake kingdom Sprinkles features a 24-hour vending machine that dispenses the sinfully sugary treats.
How to Get There
I surprised my wife for her birthday and we drove up from San Diego to stay at the new Waldorf Astoria (finally getting around to writing the review). I made them aware that it was a birthday surprise for my wife and they exceeded my expectations. Specifically, Alexa Dandrea in sales was a pleasure to work with. We got a corner room and it was outstanding. We have stayed at the Park Hyatt in NYC, and the Waldorf room was hands down superior in every way. We ate at the rooftop restaurant, swam in the pool, and enjoyed the sophistication of the room in every way. The only thing I regret is not taking the "House Rolls" to the store, we walked. Overall, I would highly recommend staying here, it is expensive, but it is worth it.
Waldorf Astoria Beverly Hills is a beautiful property with luxurious accommodations. But what sets Waldorf from the others is the customer service. The Waldorf staff made me feel special and like a valued customer. Every team member at the hotel seemed to be at my service and was spot on with all of my requests. The new GM, Vanessa Williams, has created a customer focused environment that should be a model for every 5 star hotel. Thank you for the great experience!
We had dinner reservations at the rooftop restaurant for my family of five on 5/18/19 to celebrate my daughter's graduation from college. We were seated and ready to order when we were told that the restaurant was closing due to rain in the forecast. (It was not raining.) I asked the maitre'd if he could get us a table in the restaurant downstairs. He said he would call them immediately. He never came back. We left the restaurant and retrieved our car from valet parking. I told the woman behind the counter that I did not think I should have to pay the $15 dollars for parking since the restaurant had closed on us. She said "No problem" and validated my ticket. We drove away in the car and were almost at the ramp to the street when a valet ran in front of our car shouting at us to stop. He said we had to go back and pay. I patiently explained the situation to him. He said, "I am going to have to ask you to back up the car." Now I was getting angry. I told him I would NOT back up and I wanted to speak to the manager. Another young man came over and I explained the situation to him also. He hemmed and hawed for a while but he could see that I was not going to back down, so at last he said: "OK, you weren't' here for a long time so I'll let you go." (By the way, it never did rain.)
This is the second time we stayed, the first was a month after they opened. This is a beautiful hotel with neat perks like a Rolls Royce house car that will take you 3 miles complimentary. The staff is great and management cares about their property, we look forward to our return.
Waldorf had a number of service issues when it first opened. They buckled down and refined their service and experience to be the BEST in Beverly Hills. We have had dozens of stays at Beverly Wilshire and Montage, none come close in this town.