Waldorf Astoria Beverly Hills
What We Love
- The inventive food and beverage program, steered by Jean-Georges Vongerichten
- Salvatore Ferragamo toiletries
- Caviar facials at the hotel spa
- Caramelized almonds by a local chocolatier that appear in a mason jar as part of turndown service
What To Know
- The house cars include a Rolls-Royce and Maybach
- The lights, television, and almost all the other switches in your room are controllable from an iPad
- The 24/7 personalized concierge service can be reached by text message to summon everything from wakeup calls to gin-and-tonics
- Terraces with cushioned seats outside your room
- Free WiFi
- Kids Club
- Parking On Site
The Peninsula, The Beverly Hilton, and the Four Seasons Beverly Hills are just some of the opulent co-residents of the Golden Triangle, as this exceedingly upmarket pocket of Los Angeles is often dubbed. The Waldorf sets itself apart with its beguiling European accents—a triple-height lobby, hand-painted murals and Lalique installations, for starters—proving that there is most certainly room for one more polished player at the intersection of Wilshire and Santa Monica. But ultimately, despite the resplendent Art Deco-infused rooms, with golden geometric flourishes in your bathroom and floor-to-ceiling windows that practically hand-deliver L.A.’s scenic hills, it’s the fit-for-a-king hospitality (box seats to the Hollywood Bowl are instantaneously secured upon request; your welcome cocktail is swiftly refreshed as you’re wandering around the hotel) that distinguishes this stunner from its neighbors. Add a Technogym-equipped fitness center, a La Prairie spa, and Jean-Georges Vongerichten’s debut West Coast venture where Californian cool meets French flavors (organic salads, wagyu beef burgers, cage-free eggs with caviar), and there’s not a single doubt this is California’s grandest new grande dame.
In the Area
You’re amid some of the world’s most expensive real estate, so it’s no surprise that many of the boutiques and shops on Rodeo Drive’s infamous faux cobbled streets require appointments. If that’s not your scene, you’re also near the Beverly Gardens, a 1.9-mile green stretch that’s the site of an art show in the fall and the spring. Pop culture nerds shouldn’t leave without at least one visit to the Paley Center for Media, where they can geek out over 140,000 radio and television programs. For the sweet-toothed, the flagship location of cupcake kingdom Sprinkles features a 24-hour vending machine that dispenses the sinfully sugary treats.
How to Get There
I stayed at the Waldorf Astoria Beverly Hills for two nights in December 2018. The hotel is beautiful and modern with very attentive service. As much as I wish to give 5 stars, a few minor shortcomings and glitches demerited the stay. As a Hilton diamond member I booked a room with the standard room reward of 95,000 points a night. A week before check in I was automatically upgraded to deluxe room from the previous superior. My first impressions of service at check in were strong. Check in was efficient and I was quickly escorted to my room on the 7th floor. Although this fit the criteria for a deluxe room, I wish they put me on a higher floor as they clearly had the availability for it. The room was stunning with rich wood and marble. The view of Hollywood Hills was also nice. My luggage arrived promptly and was put in the large closet. My first issues started when I went to leave the hotel room. My room keys did not work. I went back down to the front desk where I was ushered back to the reception. One of the personal concierges apologized and quickly corrected the issue. Even walking me back the room to make sure everything was in order. Just as I began to settle down, my doorbell rang. Another employee attempted to give me luggage from someone else's room. I told them it wasn't mine and they quickly apologized and left. This was concerning to me and pretty unacceptable. It confused me how a hotel with such an attentive and professional staff were messing up randomly. Maybe this was just a rare unfortunate experience. Back to the room I also noticed a few things that surprised me. Although the room was still very fresh feeling and clean, the door handle was very loose and there was dust on top of the door entrance. The sleep quality as well I found to be disappointing. My room faced Hollywood Hills, which I assumed to be quieter than the other side of the hotel. At night there was plentiful road noise which I found disruptive. I'm just really surprised that a one year old hotel had such poor insulation in my room. I found the beds to be uncomfortable and they appeared to be missing mattress pads in between the sheets and mattress. Although I didn't like the beds, the rest of my family did so maybe I'm just being too picky. The linens were very nice in quality. I know I am being really nitpicky, but considering how much rooms go for here I feel like I have the right to be. The rest of my stay was pleasant. Several employees remembered my name for my entire stay which is impressive. I really appreciated the housekeeping staff. They were very hardworking and thorough. Whenever I returned to the room everything was organized, going as far to wrap phone chargers up. I cannot comment on any of the restaurants as I only ate in the lobby lounge. Food was expensive as expected however, it made the $50 daily credit for diamond members look quite stingy. $50 barely covers a light meal excluding the gratuity. I understand this is a very expensive hotel and i'm not complaining about that, I just wish they'd offer more to Hilton Honors members like other hotels in Hilton's portfolio do. I really did enjoy my stay. The location is perfect and the views from the rooftop are amazing. I'd recommend this place and return, I just hope the stay goes smoother next time.
Conducted a business trip and dinner with over 40 colleagues at the Waldorf. From check-in to check-out, we experienced nothing but stellar service. The amenities, the views - you really can't beat it.
one of the best hotels out there, superb service, don't miss out on the complimentary Rolls Royce ride! hotel is almost brand new, the design is impeccable, i liked the yacht-finish and the views, the restaurant offered great selections and very tasty. you must visit this hotel.
The rooms here are just another level up from the Peninsula, Montage, and other Beverley Hills hotels. Impeccable and instant service. The rooftop restaurant is also a delightful scene with fabulous views.
Consistently great service from beginning to end. Stayed two nights mid-November. Great views from the terrace. Large, beautiful rooms with nice tech touches, including controls via in-room Alexa and ipad.
Concierge via text was useful. Some minor service errors but recovery was swift and well-executed. Kudos to all the staff here.
Loved this hotel very much!