The Mosaic Hotel – Beverly Hills
What To Know
- California vibe from the cool design to the coastal restaurant
- It's a 15-minute drive to the beach (but factor in LA traffic, and it could take longer)
- The pool is on the small side
- Free WiFi
- Parking On Site
A stay at The Mosaic Hotel – Beverly Hills places you in the heart of Beverly Hills, convenient to Museum of Tolerance and University of California Los Angeles. This 4-star hotel is within close proximity of Hammer Museum and Petersen Automotive Museum.
Make yourself at home in one of the 49 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms have rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Spa, Wellness & Premium Amenities
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services.
Food & Drink
Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.
Business & Travel Amenities
Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby.
How to Get There
The Mosaic is a lovely boutique hotel located in a classic old Beverly Hills neighborhood. It is in walking distance to may shops and restaurants. The staff was friendly and helpful. It is a good find if you want an intimate, low key experience.
Nice location, but otherwise this was an average experience. Rooms had a very bad smell and had poor lighting. We "encountered" a cockroach in the lobby/bar area. The daily $22 resort fee for wifi, water etc is a rip-off.
I'm from West LA, so I would've expected a nice hotel in Beverly Hills to run me $300+ a night, easy. Imagine my surprise to find a beautifully clean King suite at the Mosaic, in the center of Beverly Hills, for under that price. We've made the Mosaic our go-to spot when visiting family back home, and there's literally nothing to complain about. The staff is friendly, they have good room service, and the facilities are beautiful.
I stopped in LA for a few days and thought I would try this new boutique hotel. It was a pleasant surprise. It is 2 blocks from the new BH Waldorf (way too expensive IMH).
*Good Location, nice block right off of Wilshire
*Very Nice pool area (albeit small)
*Parking garage attached
The hotel is your typical boutique hotel - looks good in photos but up close you can see it's maybe a 3 star. The price of $291 per night + taxes in Beverly Hills is to be expected.
The real issue with this hotel is their management. I was charged by reservations.com and by the hotel for my hotel two night stay in November - it was a honest mistake, but I had no choice but to call the hotel to reverse the charges. In speaking to Sava, the reservations revenue manager - I received nothing but a RUDE and snarky attitude from her - and this was for the hotel's mistake! She said that she would reverse the charges but net out the "Urban Bundle" fee. I was taken back as i was told that my rate included ALL taxes and fees. So Sava retorted that it was not her problem and to take it up with reservations.com.
Upon my call with reservations.com, i confirmed that my reservation tax was DOUBLE what the hotel charged normally - and I have the two invoices to prove it.
In addition to that, Save returned the double charge and didn't deduct the $44 she told me she would, she deducted $51...so what is the extra $7 for? Clearly un-ethical.
Either this hotel is trying to scam me out of this "Urban Bundle" fee - or they are trying to scam reservations.com and the LA City county tax board. And they are trying to up-charge an Urban bundle fee. All instances are CRIMINAL OFFENSES.
On top of all of this - we stayed at the hotel this past weekend with the California wildfires were happening. Many of their guests are residents of Malibu and had mandatory evacuation. I'm appalled to hear that this hotel was trying in INCREASE their hotel rates, holding them ransom to their situation. It's just unethical and ridiculous.
My first call to Mosaic was last thursday - spoke to Sava and then left a message for both Sava and the GM. Neither of them called me back. I called Sava back on monday - 4 days later - and she said she would call reservations.com. I'm still waiting for a call back from both Sava and from the Manager. I have given them ample time to correct this issue, but clearly they don't take over charging seriously.
And all this because of a sneaky $22 a day...
Plus the bathrobes were disgusting! Had random stuff all over them.