Omni Rancho Las Palmas Resort & Spa
What We Love
- All rooms have French doors opening onto private balconies or patios
- Splashtopia Water Park with a 425-foot lazy river, two water slides and a faux beach
- Rooms are spacious at 450 square feet
What To Know
- The $28 resort charge (which includes WiFi and parking) will be collected at the Jetsetter checkout
- Access to the fitness room is free; yoga classes will cost you $15
- The Azure pool is adults-only
- Free WiFi
- Golf Course
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
The Omni Rancho Las Palmas offers all the perks of a big resort coupled with a true sense of place thanks to its Spanish Colonial-meets-Cali style. Think wrought iron chandeliers, red tiled roofs and cream walls. The 444 guestrooms are spacious but basic, with the same desert-hued furnishings and décor found in the hotel common areas. The focus here is on the palm-tree lined grounds, which you can survey from the rooms’ French doored balconies and terraces. On-site facilities include a full-service spa (plus relaxing pool), well-equipped fitness room, 27-hole Ted Robinson-designed championship golf course, and four dining options, ranging from a grab-and-go café to bluEmber, the California New American restaurant with a charming outdoor patio.
In the Area
Rancho Mirage is on the northwestern tip of Palm Desert, which has its own hub of restaurants, shopping, and entertainment. But just beyond the Omni Rancho Las Palmas’ doorstep, there’s no need to travel far: There’s a movie theater and concert venue just down the road and Roy’s Restaurant, Sam’s Sushi and Yardhouse are local favorites for dinner. Further West in Palm Springs, guests will find four museums (including the Children’s Discovery Museum of the Desert and the Palm Springs Air Museum), along with Knotts Berry Farm, and the Living Desert Zoo and Gardens. Adult travelers might prefer to check out the Moorten Botanical Garden, or Agua Caliente Casino.
How to Get There
Omni is a great 4 star experience. Awesome for kids: lazy river, small sand beach, nightly movie in the pool, poolside ordering for lunch and drinks. We went during the week (M-Th) so is it was low volume. Would def recommend!
Recently stayed at this hotel (the last week of June)
with my 3 children ages 11, 9 and 6. We chose this hotel based on the pool and it was a mess! Upon arrival, we entered our expensive suite only to be reassigned... our room smelled like a mixture of kitty litter and throw up! Beyond gross... we literally could not enter the room... they did reassign us, thankfully.
On to the pool....
The pool didn’t open until 9am and you cannot enter the pool until then. So basically a line of families waits outside the gates to enter. When you enter... you arrive to a dirty pool! My kiddos wouldn’t even go in! The pool was so dirty you could not see the navy stripes at the bottom. We encountered — balls of hair, chicken bones, bird feathers and fruit loops floating in the family pool! Not to mention a thick layer of film covering the top. Many families surrounding us were grossed out. I flagged down an employee to ask if they could skim the sides and gather the objects and no response. I also phoned the front desk to complain and nothing. Needless to say, we left the pool. We also called our friends who were suppose to meet us and stay at this hotel and told them to cancel. They did and went to another hotel.
Also, they definitely pack these people in! There is absolutely no space to swim in the family pool and the lazy river is beyond packed. Definitely a mess!
No customer service and lack of cleanliness! We also shared our unsatifaction at check out and received a canned answer. We will not be staying here again! Expensive bill for a dirty establishment.
Save your money
This is our 4th time here over a 10yr span and they are still by far one of the best family resorts in SoCal, but they can use some help in keeping the pool and lazy river a bit cleaner. One bit of info, don't book thru anyone else but their resort website...we thought we were getting a better deal booking thru hotels.com, but if we would've booked thru Omni, we would've saved $50...but not to worry!!! A beautiful soul named Maria went above and beyond when we checked in. I am an AVID fan of customer service and an avid reviewer and I really hope the resort knows how much Maria helped us by making us feel welcomed with a warm smile and by going the extra mile.