Omni Rancho Las Palmas Resort & Spa
What We Love
- All rooms have French doors opening onto private balconies or patios
- Splashtopia Water Park with a 425-foot lazy river, two water slides and a faux beach
- Rooms are spacious at 450 square feet
What To Know
- The $28 resort charge (which includes WiFi and parking) will be collected at the Jetsetter checkout
- Access to the fitness room is free; yoga classes will cost you $15
- The Azure pool is adults-only
- Free WiFi
- Golf Course
- Kids Club
- Parking On Site
- Room Service
The Omni Rancho Las Palmas offers all the perks of a big resort coupled with a true sense of place thanks to its Spanish Colonial-meets-Cali style. Think wrought iron chandeliers, red tiled roofs and cream walls. The 444 guestrooms are spacious but basic, with the same desert-hued furnishings and décor found in the hotel common areas. The focus here is on the palm-tree lined grounds, which you can survey from the rooms’ French doored balconies and terraces. On-site facilities include a full-service spa (plus relaxing pool), well-equipped fitness room, 27-hole Ted Robinson-designed championship golf course, and four dining options, ranging from a grab-and-go café to bluEmber, the California New American restaurant with a charming outdoor patio.
In the Area
Rancho Mirage is on the northwestern tip of Palm Desert, which has its own hub of restaurants, shopping, and entertainment. But just beyond the Omni Rancho Las Palmas’ doorstep, there’s no need to travel far: There’s a movie theater and concert venue just down the road and Roy’s Restaurant, Sam’s Sushi and Yardhouse are local favorites for dinner. Further West in Palm Springs, guests will find four museums (including the Children’s Discovery Museum of the Desert and the Palm Springs Air Museum), along with Knotts Berry Farm, and the Living Desert Zoo and Gardens. Adult travelers might prefer to check out the Moorten Botanical Garden, or Agua Caliente Casino.
How to Get There
had a great time at the hotel, but the food service restaurant lacked in quality of service, just not enough waiters to assist number of guest. When requesting a drink the waitress just keeped walking past us and thus took over 30 min to help us and than another 30 min to bring us our drinks. Just to slow.
Wedding; Grounds clean and well kept, polite and ready service, reception location well lit and decorated. Food was delicious and warm. Sound system for speaking could have been better, but, that could've been associated with the DJ. Pool; clean, large with a great slide. Overall, we had a great experience.
The spa is nice and clean. The aesthetician who did my facial was great. My only complaint is about the masseuse. I went with a large group of friends, and we waited in the lounge room to be collected for our massages. I was the last person to be picked up and the first person to be returned to the lounge room. I waited in there at least five minutes before the next person in my party was returned after her massage. My massage lasted under 45 minutes. Frankly, I felt a little cheated for time. The spa required that I tip 20% regardless of the quality of the service (Groupon fine print, lol). I suppose when you know you're going to get a 20% tip no matter what, perhaps you don't care as much about quality and customer satisfaction.
Whether on business or a relaxing get-a-way, I always look forward to arriving at the OMNI. The staff continues to provide exemplary, genuine service and continually offer their assistance. Each time I need to set up for a conference, the valet team, front desk, shipping, and conference staff work collaboratively to ensure everything runs smoothly and ready for a great event!
I had a huge issue several years ago when our family visited due to the water temperature of the pool and lazy river being too cold but even worse was the very strict staff at the lazy river that made you stay in the inner tube at all times. It was not enjoyable. I returned to palm springs last month and wanted to go in a lazy river. It was our only option so I called and Tarpon was wonderful. He walked me through how to purchase a day pass, apologized for our previous poor experience and basically helped us out. Best customer service. Had it not been for him we would have never even considered stepping foot on that property again. Great job Tarpon!!!! Best customer service ever!