Triada Palm Springs, Autograph Collection
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at Triada Palm Springs, Autograph Collection, you’ll be centrally located in Palm Springs, convenient to O’Donnell Golf Club and Palm Springs Aerial Tramway. This 4-star hotel is within close proximity of Palm Springs Art Museum and Palm Springs Convention Center.
Make yourself at home in one of the 56 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Spa, Wellness & Premium Amenities
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Food & Drink
Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. Cooked-to-order breakfasts are available for a fee.
Business & Travel Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
How to Get There
We come to Palm Springs every year to meet up with family and friends for a few weeks, but like spending a few days to ourselves uptown. This year for the first few days we decided to try the Triada which looked like a good location and since it was part of the Marriott system (we are lifetime gold members), booked it.
We booked a Queen Casita room for the 3 nights Upon arrival with a load of groceries expecting a kitchen unit we were told that due to some issues with the unit it was not available. We don’t know the specifics of the matter, but rather than being upgraded to a better or similar room we were put in a standard Queen room with just a mini fridge for the night. Not a very nice room, smaller, mini fridge. ( queen beds were not the normal width, more like a double but longer). The staff was very apologetic, promised us an upgraded room the next day, and the valet was very helpful getting everything to our room. We took a deep breath and settled in for the night.
Next morning the manager, Jessica, again apologized and stated we would have a nice upgraded room. So we went about the day and were anticipating a king casita in place of our booked queen. ( bigger bed😀). They moved our luggage and packed groceries ( couldn’t settle in to the previous room) and called us when the room was ready. Mike at the front desk was there to great us and said our normal booked Queen casita was ready and everything was moved into it, right next to the room we had the previous night. I Mentioned that both he and the manager had stated we would be upgraded but it fell on deaf ears. Again an apology. Oh well, we’re still on vacation in Palm Springs.
The room was a Queen Casita as we reserved but an ADA room so the bathroom was bigger. Still felt disappointed about not getting the room we reserved all three nights and felt not adequately compensated ( $25 off the regular rate for standard queen room and the regular rate we booked for the Queen Casita )
So, even without the above incident I definitely feel the hotel doesn’t rate the price they charge especially as one of the Marriott family. We didn’t use the bar, restaurant or pool as we were out and about until sunset, so can’t comment on them. The rooms and structure were just a bit dated, and could be much more with a little upkeep.
I will say the staff was always friendly and the location is great. Just don’t expect a Marriott nor a nice European boutique hotel.
Will I go back? Think I’ll look elsewhere next year, but keep it in mind if nothing else compares. Without the incident I would rate it 3 .5 stars due to location and friendly staff.
We (family of 4) arrived via rental car from LA for 4 nights in March. We stayed at the new Kimpton Rowan last year and really enjoyed it. The rooms were all booked this year (for a reason). We did have a car but agree valet parking is a joke and not enough staff to handle. You pay the fee regardless, so we gladly used the valet service. Wi-fi was spotty and never had more than 2 bars of signal strength anywhere on property.
We walked in and had an "uh oh" moment. The lobby had a really foul smell that lasted our stay. And the furniture was old and shabby. The entire hotel needs $$$ to bring it up to Marriott standards but it wasn't terrible (apart from lobby). We had a 2 bed casita with a huge balcony (it is in the pics). It was clean and tidy. But ... the room with the beds had one chair and a tiny dresser with tv on top. No where to sit! And no desk if you needed one. And no storage space apart from a small drawer and a large closet. Yes, a full kitchen open to the sleeping area. Very sparse on utensils etc but we didn't need. The huge patio was needed for a place to eat and sit. Weather was great so no problem. Not sure what we'd do in inclement weather? Sit on the beds I guess?! Worst part was the tiniest bathroom we have ever had. Shower stall could be reached from sink and almost touching toilet. No counter top or drawers. Cheap toiletries. There were 4 of us and the bathroom contained the one mirror in the room! How about putting in a full length mirror or at least a second mirror somewhere else so it could be used while one person is in the bathroom?
There was no one occupying the room beside us until the last day/night. It was a single guy on business. How do I know? From 9 am until dinner time we could hear his entire conference call! Loud and clear. Not his fault and during the day so we didn't complain. But boy, if you care about quiet, sound proof rooms, this is not the place!
There is a small restaurant and bar off lobby and bar at the pool. We never saw one person at the bar or in the restaurant apart from breakfast time. It was tired and sad looking; I felt bad for any kitchen or wait staff. The free coffee (not good) in lobby is in an urn and the kitchen keeps filling it up. I went to kitchen when they ran out and saw a shelf full of pancake mix ... Only paper available is M-Fr USA today. We walked to Koffi a block away every morning to buy papers and great coffee.
We did sit by the pool as lovely weather. Very convenient walk to room which was nice compared to long hauls at larger hotels. Really old furniture and pool but not terrible and the girls enjoyed it. They do their best to keep it all tidy, but it needs a complete make over. Wasn't busy at all. Pool bar never opened.
Had an amazing dinner pool side at the Purple Palm in the Colony Palms Hotel right next door. Highly recommend.
We had a really nice time again in PS and the hotel was just fine. My teenage daughters loved this place as it was funky and unlike most hotels we stay at. They would rate it higher than our stay at the Ritz in LA! And if it was $100 a night cheaper, I would have rated it 4 stars, as the small staff was nice and worked hard. But US $450 (we are Canadian!) a night (esp when Hotel was not close to full), is way too rich for the condition of the property and the lack of amenities.
Came here for a night expecting the “autograph collection” and it literally looks like a fancier version of an inn. The room was nice and clean, but the pool looks like an apartment complex’s pool, and room service only runs until 10pm. When we pulled in to check in, there was nobody at the valet; and at one point the girl getting our car was in street clothes. I wouldn’t go out of my way to stay here again. The guy that checked us in couldn’t have been nicer though. I really wanted to like this place, but I was most definitely underwhelmed.
First time travelling to the US and when I got to the hotel I was given the suite which was the biggest in the hotel, it was amazing, it was like living in an apartment, it even had a kitchen which had a door leading to the Pool which was outside my room. I would love to visit again.
All staff were very friendly and helpful, Gilbert who worked the bar was very pleasant, the valets respected the car and were always helpful in directions around Palm Springs, Shawn who was on the front desk knows how to facilitate guests and was always helpful when I had an issue.
There was 2 pools and one with a jacuzzi, which was great.
Everything was in walking distance, breakfast was nice even though I only ate once in the hotel as I drove to various locations for breakfast.
Thank you very much for a great stay and making my first visit to the US memorable.
Had a wonderful time at the Triada mainly because of its walking distance to almost anything you would want to do; close to downtown, etc. We came in on a Tuesday. We had a wonderful valet who helped us with our many packages up to our 3rd floor room, and service throughout our stay was good. For a boutique-like hotel, it had a few flaws that stood out as opportunities for improvement. The happy hour at the bar in the lobby did not have ingredients to make several of their drinks listed on the menu; we didn't go back. The paddings on the pool and hot tub ladders were dirty and worn through to the metal, making it look unkept/unclean. The room was supposed to be furnished with kitchen wares (glasses, silverware, plates) so that we could make meals in our room. There were only 2 of each item, and limited other necessities. Small details, but details that stood out to us. Overall it was a good stay, but for the price and the history, the ambiance could be enhanced.