The Riviera Palm Springs, a Tribute Portfolio Resort
What We Love
- Super-speedy room service
- Well-edited design
- Free in-room WiFi
- Monochromatic interiors electrified with fuchsia and orange accents
What To Know
- Check schedule for conferences and festivals, as the hotel is home to wild gatherings from time to time
- Newly remodeled, midcentury-inspired Chiki Bar is heaven for sunbathers and tiki enthusiasts
- Property is dog-friendly
- Free WiFi
- Parking On Site
- Room Service
Built in 1959, this vast resort retains its opulent, Old Hollywood glamour. There’s nothing understated about the elegance here; it’s all about over-the-top, luxurious details with a brassy Las Vegas feel. Pull into the driveway (with the top down, of course) and you’ll be greeted by massive mirrored pillars and giant windows that look into the neon-orange-lit lobby. Don’t waste any time before heading down to the pools, which are flanked by bikini-clad guests, firepits, palm trees and sweeping views of the mountains in the background. Relax in a private cabana and you’ll understand why the Rat Pack kept coming back. While the common areas around the resort may be all outsize ornamentation, mirrored surfaces, and bigger-than-life baubles, guest rooms are delightfully understated. Midcentury lamps, plush pillow-top beds, and marble bathrooms provide a relaxing retreat from the lively scene outside. After shooting some pool in the hotel’s huge lobby area, book a treatment at SpaTerre, where an appointment in one of the new treatment rooms grants you access to the 11,000-square-foot spa, with its free-form pools, private steam rooms, and plunge pools. Then book dinner at Circa 59, where you’ll find contemporary American classics made with local Coachella Valley produce.
In the Area
Start the morning with a hike up to Tahquitz Canyon or the Seven Sisters Waterfall at Indian Canyons. Once you’ve worked up an appetite, go to local favorite Cheeky’s for brunch; you’ll find banging breakfast items alongside some of the best Bloody Marys around. After you’ve fueled up, take a design and architecture tour with Palm Springs Modern Tours; you’ll see masterpieces by Albert Frey, Richard Neutra and John Lautner. If you’re looking for a date while you’re in the desert…head out to Shields Date Garden, where you can cool off with one of their famous date shakes while gazing out at the trees.
How to Get There
We were deceived by photos and the lobby/main building. Checked in around 8 pm, so of course, we were given “what’s left”. When we got into the building where our room was, we were immediately met with a strong urine smell in the hallway, but let that slide because we just wanted to get into the pool at this point. (Which is another part for later.) Once in our room, (which was non smoking) it smelled like a combination of mildew and cigarettes, the hotel phone had buttons that were falling off, and weren’t labeled, so you didn’t know what services you were calling. ALSO, who leaves out complementary Kirkland water? I’m sorry, but that’s ghetto. At least make it Arrowhead! Disappointed by this room, we called the front desk to switch rooms, which they accommodated. BUT keep in mind, the property is large,so if you’re not already situated in a room, and have to go to the lobby for something, you have to get back into your car and drive to the front of the property depending on where your assigned room is. When we were got to our 2nd room, the door was already open and people’s belongings were inside! At this point, we just wanted to be comfortable and settled into our room, so of course we were upset! When I called down to the front desk, (which took FOREVER for someone to answer) to complain about the room clearly belonging to someone already, we never once heard an apology for their mistake and inconvenience . I did however, demand an upgrade (which we were orinally, told “there are none available”). When we finally got into this room, the room smelled horribly of cigarettes, BUT we were so over it at this point that we just stayed put. What originally attracted us to this hotel was that they had a pool that was open until 10pm. So we get to the pool and the water is so murky that you can’t clearly see the bottom of the pool! SO GROSS! In conclusion, don’t waste your time on this hotel....customer service is crap and so is the property!
From the mold in the bathroom to the silky pool water not a clean place to stay. The rooms are outdated with 70s furniture,I can say I will never stay here again. Squicking roof didn't let me or my wife sleep from the guests upstairs walking around all night. If you are looking for a relaxing place to stay in Palm Springs this is not it.
My girlfriends and I stayed for a few days to celebrate my birthday. From the get go, their staff totally impressed us! Our friend arrived in alot of pain with a kidney stone. Jeff greeted her with a golf cart and drove her to her room. We so appreciated them having her room available early so she could rest before the rest of us arrived. Jeff and his staff made us feel so welcome and special, far beyond anything I've experienced at other hotels. This hotel was recently purchased and the new ownership clearly prides itself on personable top-notch service. The property is older, which means it is in need of updating. Good news, they are making plans for a renovation! In the mean time, we loved so much about this hotel: excellent air conditioning, unique living room settings perfect for taking incredible photos among retro-chic furnishings, delicious food from the pool bar and restaurants inside, amazing weekend breakfast buffet (only $15!), a delightful pool bar/server staff that kept us happy with delicious fish tacos and perfect pool-side drinks such as the Summer Hummer (frozen pineapple coconut drink oozing with dark rum - yum!), awesome weekend DJ, perfect clove-shaped pool that allows you to hang out in one of the circles with your peeps, another more quite pool in the back of the property, adorable little shop with everything you need plus tons of great hats, jewelry and more (we shopped there a few times during our stay!). The front entrance is very dramatic, the furnishings are retro chic and the place overall is so beautiful. I hope the renovation retains these unique stylish attributes. One final observation: some hotels in PS cater to adults only, or to families, or the LGBT community. The Riviera is literally for ANYone which makes it very comfortable. We met some really lovely friendly people who were there to relax and have fun but not to be obnoxious - it was that "just right" feel for my all-girls weekend trip. Looking forward to staying here again!
I had previously stayed at the Riviera 8 years ago and found it to be really nice, retro and quaint
Therefore I was excited to stay there again. Although when I arrived it looked like nothing has been improved over the years and the hotel looked very tired.
The staff is quite good and helpful but a couple of the buildings smelled really bad and the hotel overall looks unkept & sloppy
Time for a remodel!!
My second time here. Initially we ended up with a room in Building 5 which was a bit dated and located furthest from the main building. Some of the furniture was mismatched and it felt like it was decorated with ‘leftovers’. There was also a very strong smell in the hall. Very different from my last stay. Fortunately we were able to relocate to a much better room in Building 3. Raphael and Ivan were amazing. I must mention that the pool area while beautiful, was unfortunately quite dirty. Apparently some guests feel compelled to leave their trash behind and there weren’t enough staff to clean up. I felt sorry for the staff who did have to clean. Also the pool my new seemed quite limited compared to the menu that we had when I was there about a year ago. In the end I ended up ordering room service to have by the pool.