Kimpton The Rowan Palm Springs
What We Love
- Schmoozing at the trademark Kimpton wine happy hour
- Cruising around Palm Springs on a complimentary bike (from San Francisco-based bike brand PUBLIC, no less)
- The hotel is superlatively pet friendly
What To Know
- There’s no spa, but you can book a treatment in your room
- There’s a daily resort fee of $35, which includes valet parking
- The pool can get crowded
Palm Springs’ downtown has been undergoing major redevelopment, and the Kimpton anchors the new look with considerable panache. The hotel goes back to Palm Springs’ mid-century heyday, getting creative with concrete and glass and making a huge effort to make the rooms as breezy and light-filled as possible. Each has a floor-to-ceiling window, most looking out onto the San Jacinto Mountains and the desert (and the view from the corner suites is truly spectacular). Still new on the scene, the hotel is already making a social splash, with its rooftop pool—how can this be the first in Palm Springs?!—filling up with guests and locals, sipping on the top-notch cocktails from the High Bar. Yes, we’ll have a frozen Aperol Spritz…or should we make it three? 4 Saints, the fine dining restaurant, is drawing crowds, too; reserve in advance for a dinner of exquisite Mediterranean-inspired small plates, made for sharing, and laden with seasonal produce.
In the Area
The Kimpton’s within walking distance of all sorts of restaurants and bars, plus the convention center – its location is hard to beat. The excellent Brickworks is a block away; stop in here for wood-fired pizzas with superior toppings like black pepper honey, crispy bacon and smoked gouda. Romantics will want to book a table at Pomme Frite, a Belgian bistro with fabulous mussels and lots of California wines by the glass. Outdoorsy types should reserve a day for a hike in Indian Canyons, home to rock art, waterfalls and stunning desert scenery. Indoors types will prefer the Palm Springs Art Museum, a gem of a museum that displays its strong ties to the area through a collection of relevant and stimulating work.
How to Get There
I love this place and aspire to stay on a future visit. Came for drinks at top floor pool area. Views are amazing. We look at rooms and they are impressive. Staff are friendly and upbeat. Crowd seem like pleasant folks. Dining areas and lobby are all well designed and inviting.
Arrived very late on a Thursday night so we missed the nightly social hour but was given a complimentary rose to perk up our evening. The city happened to have the street closed and vendors set up with their different items along with entertainment so we walked around for a bit. Hotel is right in the middle of everything you could possibly want to do or see. The next morning used the pool, which is heated, for an amazing morning. Towels were readily available and pool area very clean. At every turn staff was very pleasant.
WORST HOTEL EVER. AVOID AT ALL COSTS!!!!!!!! HORRIBLE CUSTOMER SERVICE, EXTREMELY UNPROFESSIONAL UNFRIENDLY STAFF, and PRICE DOES NOT MATCH THE QUALITY! Decided to check out this new hotel and to say we were highly disappointed would be a big understatement. It opened less than a year ago and is a joke to call itself a 4-star "desert retreat"; still has a LONG way to go to even reach 3-stars.
In addition to issues with the staff - only 1 mid-size rooftop pool, no jacuzzi, food and drinks are very average, HOTEL CHARGES EXTRA FOR BASIC BATH AMENITIES (SHAMPOO, CONDITIONER, ETC)!! Felt like a cheap motel!
If this wasn't enough, hotel adds small UNAUTHORIZED CHARGES to your card AFTER CHECK OUT (we had 4 random charges on the room), so BE CAREFUL AND CHECK YOUR BANK STATEMENT!!!!
Lastly, hotel has a "resort fee" but doesn't offer any "resort feel". Only has the one building with no amenities or surroundings grounds (besides rooftop pool). Suitable for a quick overnight business trip when you're eager to leave in the morning!
we stopped here for a evening cocktail and I'm glad we did. What a beautiful addition to Palm Springs. The hotel itself is beautiful and the rooftop bar is where the energy is. The bartenders are on their game and friendly. Delicious Martinis. We'll be back.
I had high hopes, having booked this hotel just hours before checking in and blowing a huge reserve of IHG points (feeling justified as the rates here sometimes go for hundreds more a night than they were advertising when I stayed). I can't wait to go back--however, there's room to improve a handful of things that would put this place over the top.
Good: It's a gorgeous property. The Kimpton minimalist vibe agrees with me. Everything is pretty tasteful, reserved, and timeless. None of the cute, garish stuff you'd see at a Westin or W. The hotel's not huge, but it never felt crowded or cramped, even up next to the pool during prime hours. Location in DT Palm Springs is as good as it could be.
The staff was friendly and genuine without fail at every interaction. They hired the right people.
IHG is pretty generous, even to low-level program members. I got a $10 drink coupon, an allegedly upgraded room, a $30 credit for a (pricey) in-room massage or spa service, and an extra hour before I had to check out.
The pool area was perfect, with killer 360-degree views of the mountains and, on the other side, PS. The total opposite of a "scene." Genuinely relaxing. Plenty of servers/attendants roving if you wanted to order food or drinks. Cabanas for rent; the food and drink you order is applied against your total charge I believe. Not a bad way to enjoy with a group. Umbrellas and fans overhead for when it gets too toasty. Comfortable adjustable lounge chairs, more upright areas for sitting with groups or eating, and big, soft clean towels. It's done very well and worth the nightly price of admission.
My room was fairly large. Nothing screamed "luxury," but I felt comfortable the whole time. The closet area was unique, with a built-in shelf/drawer, curtains to close the area off, a yoga mat, and a colorful camel keeping watch over everything.
Less than great: The bed was not impressive. The mattress already a little worn down maybe. Nice sheets, but lacking that premium supportive feel you'd hope for on a huge bed in a nice hotel.
I despise open showers. If anyone knows the trick to not soaking your bathmat or having to worry about flicking soapy water everywhere, let me know. I hope hotel designers give up this obsession someday.
The hotel was conspicuously chintzy about a couple things: No individual body wash/shampoo/conditioner--just big squeeze bottles in the shower. (You do get a soap and a lotion, however. Everything smells great.)
The happy hour is a nice touch, but I watched the attendants pour generous glasses of wine for some guests while consistently portioning out less than a whole bottle of beer for others. Don't think the whole bottle will break Kimpton's bank. A pour of beer and the bottle to carry back to your seat and relax is hospitality; filling the glass and saving the rest for someone else pretty clearly telegraphs "we're just doing this because we feel like we have to."
My first Kimpton stay and excited to try more. The brand appeals to me and feels like a welcome improvement over the bland or more corporate offerings from the other big groups.