Hard Rock Hotel Palm Springs
What We Love
- You can have DJ equipment or electric guitars delivered to your room
- Vegas-style party scene by the pool
- Blackout curtains help you sleep off a wild night out
What To Know
- Reserve pool cabanas in advance on the weekends
- Best for those looking for a party
- Not a good fit for families
- The property completed a full renovation in 2013
- A $30 plus tax resort fee per night will be collected at the Jetsetter checkout
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Palm Springs has long been a getaway for Hollywood starlets and rock-and-rollers. And the Hard Rock aims to keep that hard partying going. Huge murals of David Bowie and a towering arch of vintage speakers greet you after your free ride from the airport in a blinged-out Escalade. The oversize royal purple guestrooms have graphic botanical murals that wrap from the walls down to the carpets, and photographs of concert crowds serve as a rapt audience when you rock out on a cherry-red Fender Strat, which can be delivered to your room 24/7. The party is rocking outside as well, with a Vegas-style pool scene complete with DJs, cabanas and cocktails. Fuel up on farm-to-table fare in the restaurant, and then escape from it all with a massage in the resort’s Rock Spa.
In the Area
Architects including Albert Frey, Richard Neutra and John Lautner created Midcentury Modern architecture in the Coachella Valley, and Palm Springs Modern Tours offers engaging (and encyclopedic) trips to check out the masterpieces (760-318-6118; PSModernTours@aol.com). Getting too hot by the pool? It’s usually about 30 degrees cooler at the top of the Palm Springs Aerial Tramway (in winter it even snows). There are trails for hiking or, conditions permitting, snowshoeing. Looking for more nature? Visit an oasis, spot a coyote, climb a rock or just hike your cares away at Joshua Tree National Park or, closer, Tahquitz Canyon and Indian Canyons. Palm Springs is one of America’s premier destinations for gay and lesbian travelers; the gay nightlife district is centered on East Arenas Road, about two miles away.
How to Get There
Last time we were in Palm Springs we stayed at this hotel and it was wonderful this time was terrible. The pool was unavailable due to a public pool party that over took the whole area while it was on the noise in our room was unbelievable as we had paid more for a mountain view room really all I could see was people partying with empty bottles and loud music for the whole day I had to leave the hotel as it was unbearable. Management should advise people of such events as we actually came to the hotel to rest and lay around the pool.
Stayed here for Stagecoach last weekend and I still can't believe I was able to find such a great deal on one of the busiest weekends of the year. I wasn't sure what to expect since it was one of the cheaper options that wasn't a motel, but I was pleasantly surprised.
What really stuck out was the staff. Everyone here was so friendly! Excellent customer service experience all around--from the front desk, to the pool, and even the valet.
Couple added bonuses: 1) the pool party, which was free for hotel guests. Nothing too crazy, which I'm not complaining about but definitely fun vibes, and 2) the fruit-infused water at the front desk. Sounds funny to say but it was SO refreshing! (Okay, maybe I was just really dehydrated from that desert heat, haha.)
My only complaint was that the rooms didn't feel super-clean like hotels usually do when you first check in. There was some trash on the floor which was kind of weird because it was right in the middle of the room, so I'm not sure how that was missed. It made me a little uneasy but nothing major enough to alert front desk.
I would definitely stay here again! It's right in the heart of downtown so there's a lot to do and most importantly, plenty of places to eat!!
I highly recommend this property. The location is prime and the rooms are nicely appointed. Daniel (at front desk) is absolutely fantastic, and is knowledgeable about the local area, friendly, and you can tell cares about guests. This used to be a hard rock, but it has a nicer more upscale vibe now. I will definitely be staying here again
When we decided to bring out dog with us to Palm Springs, we were so excited to find a hotel that looked nice, was reasonably priced, had a great location, and only charged a $25 pet fee. The hotel was fine, but when they say check in at 4PM, they really mean it! We had an event to attend the evening we were scheduled to check in and we arrived at 2:30 and they wouldn't let us check in a minute before 4 (and I had to throw a fit to get checked in at 4). The rooms are a bit weathered around the edges but fine. The beds are very comfortable which is obviously a huge plus for a hotel! They require all cars to be valeted and it can take quite some time to get your car back, which is frustrating when you need to be somewhere. A nice valet man provided us outstanding customer service. Unsure if we would stay here again, perhaps only if the 4pm checkin time worked better with our travel plans.
The lobby smells disgusting. The staff are rude and not helpful at all. There is water but no cup and the receptionist doesn't Bo the to get it or have someone deliver. Then we got to the room and next day they start drilling next room with horrific loud noise of construction! They rent a room next too construction site for 300 dollars a night. After calling, we got moved. The new room is missing items in mini bar. I told them 3 times and got billed. The price On website was totally different from what I got billed. Like 100 dollars more without any disclaimer. More like a 2 star hotel with poor service and price of 5 star.