Hard Rock Hotel Palm Springs
What We Love
- You can have DJ equipment or electric guitars delivered to your room
- Vegas-style party scene by the pool
- Blackout curtains help you sleep off a wild night out
What To Know
- Reserve pool cabanas in advance on the weekends
- Best for those looking for a party
- Not a good fit for families
- The property completed a full renovation in 2013
- A $30 plus tax resort fee per night will be collected at the Jetsetter checkout
- Free WiFi
- Parking On Site
- Room Service
Palm Springs has long been a getaway for Hollywood starlets and rock-and-rollers. And the Hard Rock aims to keep that hard partying going. Huge murals of David Bowie and a towering arch of vintage speakers greet you after your free ride from the airport in a blinged-out Escalade. The oversize royal purple guestrooms have graphic botanical murals that wrap from the walls down to the carpets, and photographs of concert crowds serve as a rapt audience when you rock out on a cherry-red Fender Strat, which can be delivered to your room 24/7. The party is rocking outside as well, with a Vegas-style pool scene complete with DJs, cabanas and cocktails. Fuel up on farm-to-table fare in the restaurant, and then escape from it all with a massage in the resort’s Rock Spa.
In the Area
Architects including Albert Frey, Richard Neutra and John Lautner created Midcentury Modern architecture in the Coachella Valley, and Palm Springs Modern Tours offers engaging (and encyclopedic) trips to check out the masterpieces (760-318-6118; PSModernTours@aol.com). Getting too hot by the pool? It’s usually about 30 degrees cooler at the top of the Palm Springs Aerial Tramway (in winter it even snows). There are trails for hiking or, conditions permitting, snowshoeing. Looking for more nature? Visit an oasis, spot a coyote, climb a rock or just hike your cares away at Joshua Tree National Park or, closer, Tahquitz Canyon and Indian Canyons. Palm Springs is one of America’s premier destinations for gay and lesbian travelers; the gay nightlife district is centered on East Arenas Road, about two miles away.
How to Get There
The staff was nice, it's centrally located, lobby has GREAT photo ops, and room was bug free...that's all of the positive about this place.
Hotel NOso? Noso great? or Bozo? I don't know which is the better fit.
What should I expect for a room at 250 per night?
Let me sum up what I should NOT expect.
- There should not be holes in the carpet
- There should not be visible stains on a busy design carpet that is dark in
- There should not be missing furniture in the "replacement room"
- There should not be a need for a replacement room in the first place
- There should not be a need for a wristband to a 21 and older pool
party if there are kids allowed
- There should not be a long conversation about giving back a resort
fee for a place that is clearly not a resort with a Notel 2 type of pool.
*Lobby has nice photo ops
If inclined full stay:
Upon check in my sister, her friend and I really thought we were at a swanky spot with a young folks vibe. Sure we maybe almost 40 but a late 20's early 30's vibe with a weekend turn up is what we were looking for and it seemed like this place had potential. We hear some music coming from the pool area and we were eager to get changed after our two hour drive to go join the pool party. The front desk customer service was lovely and then they sneak in that PLUS resort fee clause. Okay fine. We inquire about the pool party and explain how that is what we want to do with the rest of our day make some more small talk, get our keys and go to our room. *sigh*
The room at first site from the door looked so nice with the cool swirly purple carpet and the furniture. Now honestly, I have stayed in hotels from 39.99 a night because I was sleepy and could not go on without a nap and sleeping in my car was not an option, to hotels that cost 1500 a night. So I know hotel tiers, and as I walk around this nice sized room, I'm thinking to myself WHY are we paying 250 a night to stay here?
Okay maybe the outdoor activities will be so worth it! Let's get dressed.
Wait! is that a rip in the carpet? Oh and stains in the carpet? what is that on the bed? Has the bed been slept in? oh nay nay nay we are NOT paying $250 a night for a room with holes in the carpet. Back to the front desk we go.
Yes a lot of back and forth and finally we get the keys to the new room. We walk in..the furniture is missing...the other room had two nice sitting options and this one was missing one and still the carpet was stained. Now if you pay attention to the carpet, it has so many designs on it how and why should we even see stains. Okay totally bummed out...do we go to another room? Nope, now it's time to negotiate the price of the room because certainly this is not "resort" quality and they removed the "resort" fee.
Finally we are ready to go to the pool party. Although we have a pool view room none of the rooms on the first floor have the ability to access the pool from the patio. It's a weird setup. We walk out to the pool in the scorching 125 degree heat and so happy to get into the pool, when nope! We can't because the pool party is for 21 and older only and you need a wristband. Really? Where do we get the wristbands from? The front desk you say. So I opt to go get the bands from the front desk and of course it's the SAME guy we chit chatted to about the pool party. So you KNEW we were so eager to go to the pool party however you never mention the wrist band or even offer us one? Then you say well your entire party must come and show I.D. to get a wrist band. Wait, you checked our I.D.s at check in, you have no recollection we are grown, very grown up. *sigh* okay we're all back now and after all of this we enjoy 30 minutes of the pool party...and enjoy...well that's another story in itself. The crowd was not the turn up crew, and the fake snow cone type of drinks that were being served at the pool bar were totally super whack and super overpriced. The best part was the ice because of the 125 degree heat.
That evening after we returned from dinner we figured our lobby bar would be ready for the turn up...it was NOT, it was sleepy town USA. Now yes I know Palm Springs is a sleepy town but come on in the streets even the senior citizens were out, but at this hotel...well you would mistake it for a library, or cemetery because it was DEAD.
Nothing left to do there and we didn't want to go down the club row, so we decided to get to bed early and wake up, eat and be ready for the pool party on Saturday because for sure this was the day we were waiting for. Back to the pool we go and this time we get our bracelets and go 30 minutes after it began. Wait! why do we need wrist bands today? Are those little kids with goggles in the pool? How and why do we need wrist bands? We wait, and wait, and wait...and no one comes to the party. It is the same 15 people from yesterday plus the two kids. We stayed out at the pool the entire time and no one new ever came. No one was dancing except for us. And the the question was not top 40 at times but sleepy music. It was whack all the way around.
We stayed at Hotel Zoso for a conference. It was the only option within walking distance of the convention center that was not already sold out. The positive for this hotel is the location. You are blocks from the convention center and around the corner from restaurants, shops and bars downtown. However, the rest of the hotel is very tired and needs some serious TLC. The front desk, valet and bar staff are friendly and helpful. There is a resort fee (which was waived for our conference - I was unaware there was a resort fee or that it would be waived until we checked in), valet parking is included in the fee. This was helpful for us as we had a rental car and weren't concerned about it sitting parked all week. However, I could see that being prohibitive for most guests paying the fee. The guest rooms are spacious with a nice balcony if you're on the pool side. Again, everything needs to be spruced up, the carpeting, wallpaper, paint, bathrooms feel very run down. The bed was uncomfortable for me and I had some sleepless nights - not good when I needed to function for work. A few of my colleagues also stayed in the hotel, which became a running joke throughout the week as Hotel "Soso". With some real attention and effort, this hotel could easily be one of the better ones in the downtown area. Currently, it feels like the former owners had a blowout party on the last night and then handed over the keys.
Spent 2 nights at Hotel Zoso while visiting Palm Springs. This is a former Hard Rock Hotel and the decor still reflects that era. Lots of purple decor and somewhat tired furniture, but with that said, the hotel is very clean, rooms are large with outdoor patios, and comfortable beds. Pool area is very nice. The location is perfect for walking downtown. Free valet parking. All of the staff we encountered were extremely friendly and helpful.
Stayed here for the first time in Feb 2019. The price wasn't bad and I found the location very convenient. All bars on Arenas just one street over and Oscars is right across the street. The rooms are comfortable and well maintained. Pool area is large and lots of fun. The front desk seemed a little understaffed, but may have been because of a large event at the hotel. Wish they had 24/7 room service.
Hotel is very nice located within walking distance of downtown Palm Springs with great restaurants. We flew in and took a $15,00 Uber to the hotel. My problem is they charge you a $43 resort fee which includes valet parking. You have to pay this even if you don't have a car. Really unethical!