Hyatt Regency Indian Wells Resort & Spa
What We Love
- A tranquil setting amid a thousand palm trees
- Lantana’s top-notch service and tasty California cuisine
- Multiple outdoor recreation options, including golf, tennis, swimming, bikes and bocce
- The hotel was renovated in September 2012
What To Know
- A $23 resort fee plus tax per night will be collected at the Jetsetter checkout
- Triple-digit temps during the summer months make it tough to do anything outside; winter nights can get surprisingly cool (it sometimes dips into the 20s)
- Get ready to walk: The Hyatt Regency is a sprawling resort. While golf carts are available, some spaces are pedestrians-only
- There are not a lot of dining options at the resort (one restaurant, one poolside café, one deli). Guests who crave culinary variety will have to go off campus
- Free WiFi
- Golf Course
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
Tucked in an emerald forest of palms shading lakes and pools, this lush resort near Palm Springs is a modern take on the Arabian oasis — with much better amenities. Channeling the caravanserai of old, the crescent-shaped main building blends marketplace, eateries and sleeping accommodations. Top digs are on the fifth floor, spacious penthouses and Regency Club rooms that include exclusive access to the eponymous lounge. The wings wrap around a central garden and pool area, with the posh villas beyond in their own secluded enclave.
Bed & Bath
The spacious standard rooms would probably be called suites in any other hotel: Split-level spaces step from the bedroom down to a lounge area that opens onto a patio or balcony. The decor is desert modern; the muted earth tones of the walls, carpets and drapes blend into the surroundings. WiFi and a flat-screen TV provide electronic diversion, but this isn’t the sort of resort where guests are going to spend a lot of time in their room. Recently refurbished bathrooms spoil you with roomy rain showers and KenetMD health and beauty products including such desert weather items as after-sun gel and foot lotion.
The resort’s Lantana restaurant has a menu of classic California cuisine (seared scallops with lobster cream corn, fried shishito peppers with lemon and almonds) and wood-fired pizzas with a deep and diverse wine list to match. Perched next to the adult pool, the Oasis bar offers a slew of tropical cocktails, including a knock-your-socks-off Champions Ice Tea made with rum, vodka, gin and tequila. The sprawling health and fitness center includes a yoga room, a glass-enclosed gym overlooking the lake, the posh Agua Serena Spa & Salon, and a special medical and dermatological spa. Enveloping the resort are lighted tennis courts and two golf courses. From Camp Hyatt and a water slide pool to mini-golf and an outdoor games area, there’s plenty to keep the young ones occupied. Grown-ups can take refuge in the adults-only pool area, with its tropical bar and private cabanas equipped with daybeds, mini-fridges and televisions.
In the Area
The Hyatt Regency Indian Wells is within easy driving distance of many of the area’s main attractions. In nearby Palm Desert, El Paseo (the “Rodeo Drive of the Desert”) is a shopping street known for its chic boutiques and edgy public art. The Living Desert zoological and botanical garden showcases desert flora and fauna from around the world in natural habitats that range from rocky outcrops to palm-shaded oasis ponds. Indian Wells Tennis Garden is the premier professional tennis facility on the West Coast, home of the BNP Paribas Open and other headline events.
How to Get There
We were planning on camping on Mother's Day, but the possibility of rain changed our plans. Therefore, we decided to head to the desert and stay at our usual, the Hyatt Indian Wells. My mother-in-law had just found out that her cancer was back and she would be starting chemo the following week. Therefore, I wanted to make this a special trip. We have enjoyed many of the "perks" of being a Hyatt member and decided to splurge and book our two nights in a two bedroom villa. The cost was over $3000 for the weekend, which is a huge amount for two teachers, but we felt the situation was right to splurge.
I emailed the Hyatt before our arrival and let them know our situation and requested flowers for the Mothers upon arrival. The check-in process was fantastic and we were soon in our two bedroom villa. The re-done villas are fantastic and very comfortable. Unfortunately, this is where the service stopped. Ordering dinner took five calls until someone finally answered. And when they finally did answer, they were extremely rude and I felt like were bothering them. The "butler" service was a joke, they were all reaction and no anticipation, which I feel is key for good service. We woke up Sunday to our private Jacuzzi being yellow and unable for our children to go in. Next time we stay in Palm Springs, we will be switching to the Marriott. Don't waste over $3000 for a weekend of poor service.
Rooms were clean,and stocked, staff was friendly and answered all my questions, nice pools and activities for the kids., including a camp option if you want some time without the kids Beautiful views, and good golf course,overall a good experience.
Tip to Hyatt: the cleaning staff should do a thorough safety and walk through of rooms to ensure all furniture are not broken. Our dining room chair was broken and could of caused an injury; Bathroom Light bulbs were out.
Also, would like to note: I booked a hospitality suite with a pool view, which was not accomodated during check in.
Great, Safe Location. Very Helpful staff. Located near a few grocery stores and good restaurants. Coffee shop located in Lobby was great. Rooms have Starbucks coffee for the little coffee makers. Big Bathrooms and rooms. Awesome for families.
Stayed here for a conference, and truly enjoyed the resort. The rooms were spacious, the resort beautiful, the pools were amazing and the food and service was great as well. I really enjoyed the additional space in the rooms as well as the balcony and view of the pool.