Two Bunch Palms Spa Resort
What We Love
- Award-winning spa escape in Desert Springs, just 20 minutes from Palm Springs
- Trailblazing eco policy, including a three-and-a-half-acre solar field and organic linens
- Farm-to-table restaurant that serves vegetarian, vegan, gluten-free and whole food menus
What To Know
- Expect a hushed vibe and "Quiet" signs across the resort
- Pack light — most guests spend their entire stay in a spa robe
- Children 17 and under are not permitted
- A $25 resort fee per night will be collected at the Jetsetter checkout
- Free WiFi
- Handicap Accessible
- Parking On Site
Located in Desert Springs, just 20 minutes north of Palm Springs, Two Bunch Palms is an adults-only spa retreat famous for it healing waters and trailblazing eco program. First opened in 1940, the resort was a favorite among Hollywood starlets (and the occasional California mobster) throughout the ’50s and ’60s. Today, the 77 landscaped acres encompass a farm-to-table restaurant, spa, Grotto mineral pool, meditation lakes and yoga studios. Some of the 70 guestrooms are in the hotel’s Vintage section nearest the spa, pools and restaurant; for seclusion seekers, the Soulstice rooms and suites are more spread out beyond the meditation lakes and have private outdoor areas. Fresh off a full revamp in 2013, the new interiors sport an elegant look with custom-built furnishings, energy-efficient fixtures and sustainable latex beds topped with organic linens. Relaxation is the focus here thanks to the Two Bunch spa and its 22 treatment rooms (including two mud cabanas), the Conscious Conversation or Intention Burning classes, the meditation lakes and a Grotto pool, which is naturally heated to 104 and 99 degrees. Essence restaurant dishes up vegan, gluten-free and whole food options, all prepared with organic ingredients grown on the property or selected from local farms.
In the Area
With a focus on rest and relaxation, most guests are content to explore the resort’s 77 acres and its pampering spa, mineral pool and farm-to-table restaurant. Beyond the grounds, Desert Springs is a playground of arid canyons and golf courses galore, or there’s increasingly hip South Palm Springs, just a 20-minute drive away. Here, hit the city’s fave cafe, Koffi, the Appetito Italian deli and supper club scene at the Purple Room. Alternatively, discover the great outdoors in Joshua Tree National Park, or up close at Tahquitz Canyon and Indian Canyons.
How to Get There
Two bunch palms looks so much better in advertising than reality and level of care and service is non existent believe the other bad reviews .
Lack of detail was definable throughout property in disrepair and attention to guest experience.
Damn it! Damn it! Damn it! Been coming here for 10 years and was lucky enough to experience it when it was a magical place. Felt like I knew a secret! It was a little cradle of old school California spa glory and I’ve had many a wonderful weekend floating in the quiet waters.
But all that sentimental crap aside the place is now like some kind of run down big-bear summer ski lodge. The rooms are BIG but filled with stained couches, scratched furniture, and these beautiful new lamps. The lamps are awesome!! But it’s one of those places that invites you to forget you’re getting completely ripped off.
The spa is stuffy like the AC isn’t working, the restaurant is stuffy not in the good way it used to be stuffy with glamorous desert people slurping back wine and steaks but stuffy as in bad air. And this weekend the computers are down so no one has room keys and you have to ask the valets to LET YOU IN YOUR ROOM. They’re writing refund guarantees on sheets of paper and giving it to the people who are pouring out of here.
Did the Fyre festival guys buy this place? What happened? Maybe it’s the Mandala effect. Maybe in some other dimension it’s still a nice spa.
my friend and I were high sitting in one of their slimy tubs and we thought we could hear Coachella until we realized it was the sound of some MDMA blasted hipsters playing music from the blue tooth speaker next to their hot tub.
most of the staff is sweet. The valets are amazing! Really cool guys. It’s not their fault. But whether you’ve been here or not this place is collapsing. it sucks.
This was the most horrific experience I have ever had with a luxury hotel. DO NOT WASTE YOUR MONEY
I do not even know where to begin. From the second we pulled up to the guard gate nobody knew what was going on. Nobody said hello, I had to be the first one to talk and actually ask if I had the right place since they looked at me so confused. I was so excited to be there I didn’t let it bother me.
The valets were great.
The welcome desk:
NOT ONE PERSON LOOKED UP OR SAID HELLO!?
We walked in and stood there. Again I had to be the one to say hi and that we were so excited to finally be there. ( I should also add that I used to go to Two Bunch about 6 years ago on a regular basis.This was my first time since the new owners and remodel)
So after check in we are driven to our room where the lights DO NOT WORK. The man helping us with bags could not turn them on and said he would radio for someone to come right away. We sat in the dark for 15 minutes then decided to just go get some dinner and hoped that it would be taken care of when we got back.
We sat at the restaurant and waited to have someone come help us. The woman serving bread and water was amazing! But after the waiter finally came IT TOOK 27 minutes for us to get our 2 cocktails. We know this because I had just sent a text after our order and then looked back down when they finally came. What makes it worse were there were only about 15 tables filled and at least 4/5 waiters. Our appetizers came before the drinks.
The restaurant service was awful for breakfast the next two morning as well. Both times we had to get up to look for our server after 20 minutes of nobody checking in. The second night for dinner we were served on broken plates (pictures attached). Broken plates and $44 entrees?
During our dinner we texted the virtual concierge service they give you for all your needs just to check in that the lights in the room were taken care of. Nobody responded so we figured it was all ok. We got back to a dark room. Nothing was fixed. We ended up sitting another 30minutes in the dark again waiting for help.
The next day was my birthday and I figured I would go try and talk to a manager to let them know all the issues we had encountered so far. I was nice and relaxed after an amazing facial and siting in the springs. However NOBODY was there or available to meet. A luxury spa at over $500 a night and there is no manager available? I gave my name and they said she would call me. An hour later I got a call and I was already making my way in for a massage. The massage was the best of my life. The spa staff is their only saving grace. I decided not to talk to the manager that day and just enjoy my birthday.
The next morning at 7:45am I went to talk to manager again. AGAIN NOBODY WAS THERE?! Nobody would be in for a few hours they told me.
I went to pack up and enjoy my last few hours in the springs.
My last attempt was at checkout. I asked to speak to a manager. THIRD TIME NOBODY COULD BE REACHED!?! As I waited outside for my car the gentlemen from the front desk poked his head out and pointed to a manager across the courtyard where she was standing with two guests. After no introduction or informing her I was there I patiently waited for her to finish. Then I heard her tell her guests let me take you for a tour of the grounds. I interrupted before they headed off and said I have been trying to talk to someone for two days. Her response was she was with guests and it will have to wait.
Welp now you can all judge for yourselves. I am camping girl who really doesn’t need much but when I pay over 2k for just 2 nights I expect people at least to care or make some effort. Spend your money somewhere else.
Besides their valets and spa staff their employees are the most miserable, lifeless, and unenthusiastic group I have ever experienced. I blame their new ownership and managers. Nobody is that miserable unless you treat them that way. Nobody cares that little unless you care that little about them. The staff clearly hates being there and the energy comes across to all of us expecting to leave the chaos of LA to a place we want to be taken care of and turn off.
I have had better experiences from $30 motels across the country. What a waste of money and a birthday trip. Too bad. I miss how the old place felt. You used to leave feeling like a noodle and holding onto the magic of that spot.
Six of us wanted to go to Palm Springs for my Bachelorette weekend, and for a large group that loved wellness, Two Bunch Palms was the best option! First of all, it’s great for groups-rooms are spacious - two double beds and beautiful bathrooms (not to mention lovely patio area). We stayed in the non-renovated rooms and I loved the location. We were super close to the hot springs and the valet.
Service was great-they greeted us with reusable water bottles and bags (eco friendly) and gifted us two bottles of champagne. Everything was spotless and squeaky clean.
I tried the mudbath for the first time. It was very relaxing but also pretty muddy-don’t think clay facials; think barn mud! I think it was an interesting experience. I’d highly recommend adding on a mini service after because it completed the relaxation so well. We took yoga classes and spent time soaking in their many tubs! Hinoki tubs were my favorite. The restaurant also serves good food-I loved their chia seed pudding.
All in all, I love this resort for coming with family and friends looking for relaxation~ It’s top notch and a must to check out if you are visiting Palm Springs!
The property and rooms are very beautiful and peaceful, so I would recommend those. The grotto and pools were also great. We spent a lot of time there. I really wanted to love this place, but our experience was frustrated by the (overpriced, mediocre) spa. It's just straight-up mismanaged. The spa staff failed to book our two massages for the afternoon we checked in, despite exchanging multiple emails with them. When we attempted to check in, they had no record of us in their system. The staff tried to offer us mud baths (yuck!) or facials instead (uh no thanks - not what we wanted). We finally spoke to the manager who said he would re-book our massages for the following early morning. Despite all this, they only book ONE massage, even though there were two of us standing there. We had to call back AGAIN and explain that we needed two (duh). They booked us for two even earlier, so ruined our chance to sleep in and relax. The massages were fine and we received a small discount for our troubles, but I would never go back to this place for any treatments in the future. If you want to stay here, fine, but find an independent spa where they actually have their act together.