Mena House Hotel
What We Love
- Mena House Hotel is nine miles but a world away from noisy, traffic-filled Cairo
- The food at the hotel’s three restaurants is varied and is some of the best in the Cairo area
- The hotel can book you a car and bilingual guide so you can get around faster and learn more than you would with just a guidebook
- Get to the pyramids early in the day, because they get very crowded, no matter the time of year
What To Know
- Dress appropriately when visiting Islamic monuments – no shorts or vest tops, and women should cover their heads in mosques
- The hotel is just nine miles from downtown, but it can take 40 minutes to get there
- Free WiFi
- Golf Course
- Parking On Site
With a stay at Mena House Hotel, you’ll be centrally located in Giza, convenient to Pyramids at Giza and Great Sphinx of Giza. This 5-star hotel is within the vicinity of Dream Park and Cairo University.
Make yourself at home in one of the 350 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. High-speed (wired) Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages. If you’re looking for recreational opportunities, you’ll find a health club and an outdoor pool. Additional features include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).
Grab a bite at one of the hotel’s 4 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Giza? This hotel has facilities measuring 20000 square feet (1858 square meters), including a conference center. Self parking (subject to charges) is available onsite.
How to Get There
We were looking forward to staying at this hotel for a long time. The hotel itself is beautiful with gorgeous views of the Pyramids. However, our family was disappointed with the service at the hotel. We ate dinner at the hotel each night with a decreasing level of service each night. We were completely ignored, which is hard to do when you have ten people in your group, for so long and at one point a couple of the people in our group were forced to start clearing our own table with a cart nearby. We received food before drinks after asking for drinks well before our meals. It was not that crowded so we can't blame a busy time for the level of service, It was actually shocking considering Egyptian hospitality and service is so lovely. In addition we received different prices for a transfer to the airport when we were leaving. The difference in prices was from $60 to $330!! That's insane and we felt that certain people were just trying to take advantage of us thinking we would pay anything. My recommendation is go elsewhere because the views can't make up for the frustration of the low level of service. Same frustration with their "travel office" which is a joke. The one exception are the lovely staff at the Mogul Bar in the lobby who were friendly and kind and seemed to know everyone coming through there. Really just lovely people.
My parents stayed at this beautiful property from 12th August to 15th August 2018. They booked a pyramid view room, which was very spacious with an amazing view of the Pyramid. The bathroom however was not the best you would expect in a luxury property (but i guess that is the case with all bathrooms in luxury properties in Cairo). The food at the property also was good and generally the staff was helpful HOWEVER,
On the day of their checkout,15th early morning 6:00 AM, while my parents were sitting in their cab for the airport (they had an early morning flight around 8,30 am to Istanbul) my father was called inside by a certain Mr. Ahmed to pay a balance due of EGP 264. My father told him that he had already cleared all bills the previous night (14th night) because he knew he had an early morning flight. Mr. Ahmed refused to agree and insisted my father pay him EGP 264, which my father did not agree to as he had already paid all the dues! My father requested him to let him go as he was getting late for his flight. Mr Ahmed still wasted about 15 minutes of their crucial morning time arguing for the payment. When my father outright refused in a stern manner, only then Mr. Ahmed went inside his cabin behind the reception, and came back informing my father that he was mistaken and the bills were already paid.
This was a harrowing experience for them, especially after a wonderful stay, they had to leave with a bitter experience at the end.
I hope the management team looks into this and pulls up Mr. Ahmed's ridiculous behaviour with their guests for unnecessarily arguing and making them sound dishonest and petty!
Ideally placed if you want to do a tour and explore the Giza Pyramids and the outside suburbs. The view of the pyramids are a sight to behold with clean rooms and a 24 hour restaurant / bar.
Unfortunately, there appeared to be a lack of staff in order to service the guests. Waiting for service, food and luggage service was a lot to be desired possibly due to the sheer size of the hotel.
Overall though it is situated in a great location if you intend to visit and tour Egypt's glorious history. The hotel is a nice design with a mix of modern combined with traditional Egyptian style.
Me and my family stay in this hotel every time we visit Cairo. It has wonderful staff and the view of the pyramids is breathtaking. The food is great and the swimming pool is so relaxing and wonderful. I would like to thank the front desk staff and the restaurant staff and Mr Moslhy Nofal for every thing and Mr Ahmad Abdel Qawy and Mrs. Marian Showqy are all very kind and helpful. Thank you for everything. Sincerely, the Hamed Family, Saad, Sherin, Sarah and Gabriel ❤️❤️❤️❤️❤️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ This hotel deserves 10 stars.
I really really loved this place was GREAT from the service to the staff and the restaurants were all AMAZING. Upon our arrival they upgraded us to Pyramids view for both of our rooms and the rooms were very CLEAN. The staff was very helpful with everything we requested. I would definitely go back to this Resort and I would highly recommend it to family travelers that are looking to visit the Pyramids are a short walk outside of the hotels.