4.0
Very Good 2898 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Scenic views of the Marlin Marina
  • The pool area, surrounded by palm trees and Bali-style daybeds
  • Luxury shopping in the retail complex below the hotel
  • A short walk to the Reef Fleet Terminal, where many Great Barrier Reef excursions begin — no long drive necessary

What To Know

  • Upgrade to a Horizon Club Room for special amenities, including VIP check-in, daily free hot breakfast, snacks and cocktails in the lounge
  • Those in marinafront rooms may hear late night noise from waterfront restaurants
  • Business-traveler friendly
  • Some rooms show their age

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at Shangri-La Hotel, The Marina in Cairns (Cairns), you’ll be minutes from ZOO To You HQ Wildlife Discovery Centre and Reef Fleet Terminal. This 5-star hotel is within close proximity of Esplanade Lagoon and Cairns Regional Gallery.

Make yourself at home in one of the 255 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.

Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Grab a bite to eat at the hotel’s restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Shangri-La Hotel, The Marina
Pierpoint Road
Cairns, 4870 Australia

Reviews

4.0 Very Good 2898 Reviews
Beautiful Hotel and Location
Reviewed 13 hours ago

The room was large, light and airy. The bed extremely comfortable. Breakfast was included and delicious. The hotel had everything you needed for the warm days you might not be used too. The pool was large with lots of space to sunbathe.
It was in a great location as well to take advantage of the many tours and dinner spots.
I would recommend this hotel in a heartbeat.

Nice Hotel and Great Location
Reviewed 4 days ago

The hotel was so convenient to everything. We could walk anywhere we needed to go. The staff was extremely friendly and went out of there way to make sure we had a pleasant stay. I would definitely stay here again!

You’d better be travelling light!
Reviewed 5 days ago

I cannot believe this! A supposedly first class hotel and we get these two drawers for ALL our clothes! “It’s the new design”, I’m told. I’m assuming the new designer didn’t get out very much! We’ve been away for 2 weeks so we’ve packed two bags and, basically, we’re now paying $350/night for 5 nights to live out of our suitcases. Not even a drawer in the single bedside table. The Shangri-La’s only solution is they can give us another luggage rack. Pathetic.

Great location, nice facilities
Reviewed 2 weeks ago

Loved the location and the room (superior king room). Staff was more than helpful. Room was noisy, though. I could hear the neighboring rooms when they were talking, doors slamming and kids running through the hallway. Would've also liked to see a king bed and not just 2 singles pushed together. The seam was uncomfortable (individual beds were very comfortable, though).

Beware of Non-refundable rates
Reviewed 3 weeks ago

Booked a trip on the Sprit of Queensland to visit Cairns for a couple of days. Because of the monsoons in Queensland, our train service was interrupted and alternative flights were unavailable, forcing us to cancel our room at the Shangri-La. Because the room was booked with a non-refundable rate, the hotel has refused to refund the $700 cost for two nights. This is very upsetting to us as we had no control over the weather and did notify the hotel days in advance of our cancellation. A word of warning... if you are unable to predict the occurrence of natural disasters, do not purchase a non-refundable rate from this hotel.