4.0
Very Good 909 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • An elegant, family-friendly stately home, with full English breakfast and dinner creditThe after-hours access to the Capability Brown Italianate gardens
  • Romantic candlelit dinners in Frederick's Restaurant
  • The extensive treatment menu, using luxury Elemis products

What To Know

  • Located just two hours from London on 1,800 acres of lush ground
  • All 27 guestrooms are dog-friendly
  • WiFi is patchy

Amenities

  •  Babysitting
  •  Free WiFi
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
curtain function hall restaurant ballroom dining table

Overview

A beautiful, Italianate-style hotel on the spectacular Ickworth estate, with breakfast and daily dinner credit

Location

With a stay at The Ickworth Hotel in Bury St Edmunds, you’ll be minutes from Ickworth House and close to Suffolk Regiment Museum. This 4.5-star hotel is within close proximity of Bury St Edmunds Art Gallery and Theatre Royal.

Rooms

Make yourself at home in one of the 38 guestrooms featuring DVD players and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as complimentary bottled water and irons/ironing boards.

Spa, Wellness & Premium Amenities

Relax and unwind with massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find an indoor pool and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of room service (during limited hours).

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services and an elevator (lift). Limited parking is available onsite.

How to Get There

The Ickworth Hotel
Bury St Edmunds
Bury St Edmunds, IP29 5QE United Kingdom

Reviews

4.0 Very Good 909 Reviews
Afternoon Tea Birthday treat
Reviewed 4 days ago

Fabulous afternoon tea treat for my Birthday. Service was very good, surroundings lovely, food excellent would definately recommend. Good value for the surroundings and the gardens were beautiful.
The selection of sandwiches cakes and scones were excellent

What a lovely place
Reviewed 5 days ago

The staff at the hotel were so warm and welcoming from the moment we arrived. They had time to talk to you, and are a credit to the hotel. The cleaners too worked tirelessly and the place was spotlessly clean. Our room was lovely, a good size, comfy bed and with a great view over the house and gardens. The place has real history and we very much enjoyed visiting the national trust house attached to the hotel and enjoyed walking all the way round the estate. Very beautiful and a lovely way to spend a leisurely weekend. We hope to return.

Issues with the food but the management team were amazing!
Reviewed 5 days ago

We took a party of 6 for a two night break which included diner on both evenings. The hotel is warm and friendly and the staff are wonderful.
Dinner was a disaster and mu num in law ended up eating nothing. The restaurant staff resolutely ignored this issue, but the front of house team were all over it to ensure that we were taken care of.
When I advised them that we wouldn’t be eating there on the second evening they immediately transferred the dinner allowance to our extras account. The manager was also concerned and was helpful and apologetic.
We loved the way this amazing stately home is furnished with beautiful mid- century furniture, some of which I would have pinched if I was less honest, and the warm atmosphere creat3 by the staff. We also liked the fact that dogs are welcomed and that children are really taken care of.
Will definitely go back for a return stay when they hopefully will have sorted the food issues

A relaxing weekend
Reviewed 1 week ago

We had visited the neighbouring National Trust property in 2017, where we found out about the hotel, and this year we were ‘treated’ to a weekend retreat. The hotel is marketed as a family hotel, where their pets are welcome, so we fully aware that we were not going to a quiet ‘grown up’ style of hotel. However it seems the hotel management and staff have been able to give you the best of both worlds, if you are staying with your small children and family dog, or as a couple.

Our room was located on the first floor, overlooking the beautiful gardens, yes the room was small, but to be honest, it was perfect. Plenty of hot water, and decent biscuits. Afternoon tea was taken in the conservatory, a beautiful room, and the food was outstanding.

We had an evening meal in Fredericks, which is a kind of haven from the small ones (over 16’s only), though you know they are just around the corner, which strangely made it kind of special. The food, wine and staff were all excellent.

Yes the hotel is catering for the family with small children, yes breakfast can be ‘entertaining’, but that what makes this hotel different, and great. There are quiet places you can go to, and be the only person about. There is a lovely heated indoor pool, which was never really busy. You also have the NT gardens next door to yourself after 5pm.

Lastly, would like to thank Rowena, she went that extra mile to make sure everything was just right. I don’t think she had an hour off our entire stay, and we even bumped into her and her daughter when she just finished work. She is a true credit to the hotel, and is a keeper, and no we are not related to her.

Thank you.

National Trust visit
Reviewed 2 weeks ago

The hotel and facilities are quite tired, and could do with upgrading. The reception was poor - we arrived early, and weren't advised to book our evening meal, or our afternoon cream tea. Booking the meal was a struggle, and we eventually got scones and cream, but suspect that the scones were "recycled". We were told that there were no more scones, but the chef had been persuaded to cook some more. The ones we got definitely were not freshly cooked. Our dinner was certainly not memorable in the right way! The food was not good (we had fish). Service was slow - we booked our meal from the lounge, and ordered drinks which I had to chase. When we eventually got to the dining room service there was not exceptional. There was a swimming pool, but it was in a separate building and involved a walk in the open to get there. Fortunately it was not raining! The room was reasonable, but the bath surface was delaminating. There was a shower in the bath with a very flimsy shower curtain which didn't stop water escaping. All in all we were not very impressed. The setting was good next to Ixworth Hall, and it deserved a better hotel.