Hilton Whistler Resort & Spa
- Parking On Site
With a stay at Hilton Whistler Resort & Spa in Whistler (Whistler Village), you’ll be minutes from The Range and Whistler Blackcomb Ski Resort. This 4-star hotel is within close proximity of Whistler Core Climbing and Fitness Centre and Whistler Village Gondola.
Make yourself at home in one of the 287 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages and facials. You’re sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a 24-hour health club and an outdoor pool. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and ski storage. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Food & Drink
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel’s room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
How to Get There
The hotel and service was the typical high levels of Hilton hotels. You need to note that there is a resort charge added onto the room rate at the hotel.The location is great very near the gondola. Rooms are large and ours had a fireplace.
We stayed in this property some years ago and had fond memories. We returned this year and the feelings are definitely mixed. On one hand there was much that stayed the same (at least as we recalled) while other things seems to have dropped in standard. Our room was spacious and clean. Reasonably well maintained but there was a nasty draft leaking from under our balcony door. We had to dial up the room temperature to compensate.
Housekeeping and front desk staff were fine but we did have two (false) fire alarms in the evening which were disconcerting. The hotel WiFi went down for almost a day with little explanation or estimated time of repair. It was all put down to bad weather but the rest of Whistler seems to have no problem. I had to go from one free store wifi to another to conduct my business. One real disappointment was the hotel restaurant. From memory it was a high class affair with good food and excellent service. Now the restaurant was more like a bistro with a low rent decor to match. Service was good from young staffs but everything else was meh. The only positive is that it is one of the cheaper place to eat in Whistler but hardly a signature Hilton restaurant.
Clean room, just standard everything and lobby, spa (?), bar, restaurant -standard as well. Staff at check in and concierge - not so friendly and just dont care about their guests. One of our room was not to be found and with little interest it was solved a few days later (Hiltons fault) and no apologies what so ever. Fire alarm went of at night - no apologies. ”Just malfunction, no worries”.
Now the wi-fi is not working. Blaming weather... well if the line into the hotel is working it must have blown terribly inside the hotel! My guess - they are saving off duty charge untill Monday to fix the wi-fi. No one in staff cares really, so I guess this review will cost some to send.
Apres ski party Tuesdays... hold on, millenials are going nuts.
This is more like a kids hostel, than hotel
All in all: my first stay at low cost carrier Hilton - expect cheap all over.
Cosy areas: -
Staff : -
Good rooms and location. But the service across the board needs attention. From the front desk through to the bellhops it’s pretty clear they’re mostly here to ski and you’re left with a feeling that work gets In the way. Don’t ask for anything out of the ordinary, because your request will most likely be met with disinterest. I’ve stayed at loads of 5 star hotels. This, based on service and pretty tired facilities unfortunately doesn’t make the grade. The Westin at Whistler, in my opinion, is a better option with friendlier, more accommodating staff and better facilities.
The good: The staff were excellent as was the facilities and location of the hotel.What could be improved: Extremely noisy appliances. We were unable to get temperature control to work. Utinsils were very average. Sofa bed was quite uncomfortable and not in line with other 4 star hotels. Room lighting was weird, the main area did not have an overhead light, requiring lots of lamps to be clicked on. Price.