4.5
Very Good 508 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Full kitchen, washer and dryer, fireplace and balcony in each unit
  • Lobby with self-serve hot drink station and roaring stone fireplace
  • Large year-round pool and hot tub
  • Steps from the Creekside Express Gondola
  • Grocery store and kids ski classes nearby – great for families and small groups
  • Free WiFi

What To Know

  • Smallest unit is 714 square feet
  • Slope-facing rooms can get noisy with nearby bar/restaurant
  • Outside of the ski season, prices can fall less than half
  • Not ideal for those who need to be near all the action
  • Check-in is at 4 p.m.
  • Self-parking costs from $15 per car, per night
  • Pets are not allowed at the hotel

Amenities

  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With more than 8,000 skiable acres and just 75 miles north of Vancouver, Whistler is one of the largest and most popular ski resorts in North America — and, of course, it was the site of the 2010 Winter Olympics. Most visitors stay in the main part of the mountain resort, while fewer know about Creekside Village, just five minutes away. This is the mellower corner of the ski resort, and great for families. Creekside was the original base of Whistler Mountain, and it’s undergone a multimillion-dollar refurbishment to keep up with the more modern (and busier) part of the resort.

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The property echoes Whistler’s relaxed elegance throughout its 70 units. Gourmet kitchens come with stainless-steel appliances and granite countertops, and each unit has a fireplace and a balcony, with the best views found in the slope-facing units. Although the decor is standard ski resort — wooden doors, heavy use of browns and beiges — it looks fresh and new. Great maintenance means there are few of the scuffs, nicks and stains common to so many ski lodges.

The smallest unit is still a spacious 714 square feet, and this guaranteed space, plus a large year-round pool and hot tub and nearby grocery store make the property a big hit with families. There’s even a kids ski school right next door.

How to Get There

First Tracks Lodge – Whistler
2202 Gondola Way
Whistler, V0N1B2 Canada

Reviews

4.5 Very Good 508 Reviews
Probably the best accomodation choice you could make for visiting Whistler
Reviewed 1 month ago

The location was very good, we had the condo on the ground floor facing the gondola station, which meant a very short walk to begin and end our skiing day. It was also great for ski-school which met just outside the lodge. It was only a short walk to village centre (3-4min) to get to the supermarket, ski shops, gifts, etc.) The drive to Whistler village took no more than 10 minutes for the nights we headed up to eat there or undertake activities (e.g. zip lining). Finally, no more than 5 minutes to Southside Diner for an amazing breakfast experience.
The condo itself was really well equipped with a massive range cooker, so plenty of oven and hob space. Pretty much all the kitchen utensils you would need if self catering. Washer and tumble dryer, complete with laundry detergent (the dishwasher also came with tablets), which meant we used it a lot and could have packed less. The dining table would seat at least 8, so you can entertain.
Our condo had a massive TV (64"+) in the living room and two decent sized ones in each bed room. The main TV also had an Apple TV box which we used to look at photos taken on my phone and also to watch amazon prime. The surround sound (and multi room sound) system was awesome and had Bluetooth, so we could enjoy music all around the condo. Beds were massive, as in could sleep three no problem at all, and were comfy.
Heating was adjustable in pretty much every room.
The gym was well equipped and the pool, whilst not massive, was a welcome bonus. The two hot tubs are massive with one reserved for adults only. We didn't use the BBQs, but there were two available.
The ski lockers were great and held all of our gear with no issue at all.
The staff on hand each day were very helpful and always very welcoming

Downsides:

The proximity to the gondola and Dusty's bar did mean that as a light sleeper there is a bit of noise to contend with. The night of arrival there was a live band on and it was very audible until 1am. Thankfully, this was only one of the nights we were there. The gondola isn't overly noisy, but you do hear people setting up barriers, etc. quite early.
There was no boot driers, which I have been used to in most European resorts. Thankfully with the underfloor heating, this wasn't a massive issue.
The choice of where to eat out in Creekside is probably a little polarised, either burgers and chips or fine French dining.

Best location in Whistler Creekside!
Reviewed 4 months ago

We have stayed at First Tracks several times winter & summer. It has been years since our last visit but it is still great! Steps from your own ski locker to gondola, short walk to Creekside shops and stores including well supplied grocery with deli and bakery. Garage parking (daily fee), 24 hr front desk, well appointed units including in-unit washer/dryer. Usual items provided such as kitchen/bath towels and bath soaps/shampoo, laundry detergent (no dryer sheets/softener), dishwasher pods and liquid dish soap, 2 days coffee supplies. Very clean, nicely decorated. Sound carries from hall and other units into unit 519 tho it was quiet after about 8pm. View of trees only so no road/pool/slope noise or view. Master window does not open much, we prefer units with a slider in the master.

Excellent location, perfect accommodation for families
Reviewed 4 months ago

Our second stay at First Tracks and it won’t be the last. Creekside is great for families and the location of First Tracks is perfect, right by the gondola and above the Whistler Kids drop off (for skiing, not day care). The one bedroom plus den was ok for us last time with one child but this time with three children we stayed in a two bedroom apartment.

All apartments are generously proportioned with comfortable beds and well equipped kitchens. They are fairly quiet and there is a hot tub for families. This and the adult one are in the outdoor area right under the apartments but there was no problem with noise.

Creekside market and liquor store are a five minute walk away, the bus to Whistler village is almost outside.

Service is also very good. We had to move to Evolution (one of the other two Ovation properties in Creekside) for our second week. The staff not only moved our bags but also the contents of the fridge and freezer. They would have also moved our skis.

Fabulous Luxury
Reviewed 4 months ago

We met our daughter and son-in-law in Vancouver and drive to Whistler's First Tracks Lodge for a week of skiing. We rented a two bedroom suite that was pure luxury. All that you could imagine and then some. What a treat. It is at Creekside, a bit away from the main village, but has its own gondola right up the mountain just steps from the lodge.

We were thrown out because of our emotional support dogs!
Reviewed 5 months ago

We had prepaid best unit for 11 nights for our family Christmas vacation. At check-in we informed we had our certified emotional support dogs, and they were allowed. On the 6th day when we came in our keys were deactivated. Leaving us unable to reach our support dogs inside. When we went to the front desk the Manager in turn was very hostile, intolerant and rude arguing that she had received barking complaints. Those complaints were unfounded. The manager forced us to abandon the property the following day without providing alternative accommodations. The Resort was intolerant to our emotional support needs. The Resort also put at risk our family vacation and aggravated thereby our emotional certified conditions.