5.0
Excellent 4594 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Heated outdoor pool with city views
  • One- and two-bedroom “homes,” complete with kitchens equipped with Bosch and Sub-Zero appliances
  • Free bicycle for pedaling around town

What To Know

  • Classic style isn’t for design snobs
  • Popular with business travelers
  • Located on the 5th, 6th and 7th floors of a residential tower

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Boutique digs on Robson Street, steps from the best shopping in British Columbia

The Lowdown

Live like a local in this sophisticated 60-room boutique hotel. On the corner of Richards and Robson streets, sleep in a residential tower that rises up amid Vancouver’s most coveted addresses. The lobby puts on a show of magnificence with marble floors, velvet walls and gold furnishings, while the rooms rock a residential sophistication with fireplaces, kitchenettes and big marble bathrooms. Some rooms overlook the heated, outdoor pool and garden terrace. Crackerjack concierges take pride in guiding guests around the city, and they’ll map out the best bike routes for the hotel’s fleet of bikes (just be sure to reserve yours well in advance).

In the Area

Bordering downtown’s eastern edge, Vancouver’s Chinatown was one of North America’s original havens of Chinese culture, and it remains a vibrant original. The place to start your exploration is The Keefer Bar for its handcrafted apothecary-style “prescriptions” with house-made tinctures, bitters, syrups and teas. The small plates at Bao Bei Chinese Brasserie, whose menu melds the tastes of Taiwan, Shanghai and Sichuan province, makes it one of the busiest spots around. It’s worth the wait for the Shao Bing, sesame flatbread with cumin lamb sirloin, pickled red onion, green pepper and salted chilies. In Gastown, Vancouver’s hottest neighborhood, stroll the cobblestone streets past restored heritage buildings and hip hangouts to Alibi Room, where the cool crowd sidles up for 50-plus locally brewed pours. For dinner, House Guest is a casual supper club that feels like a friendly dinner party — only with infinitely better food. Gourmet faves include mac ‘n’ cheese croquettes, confit chicken wings and scallops in a beer jus.

How to Get There

L’Hermitage Hotel
788 Richards Street
Vancouver, V6B 3A4 Canada

Reviews

5.0 Excellent 4594 Reviews
Wonderful location, great service
Reviewed 10 hours ago

We stayed with our kids in a one bedroom suite the service is incredible here very professional the suites are very well appointed and comfortable the washer drier were a great convenience, and the full kitchen was well appointed

Loved it!
Reviewed 13 hours ago

We had a small suite in the hotel for 4 nights. Staff were outstanding, couldn't have been more helpful or friendly. Room was very nice complete with a Nespresso machine. We were on the 5th floor doors away from the restaurant and lounge, and the gym too. This hotel is in a great location. We will definitely be back.

a two night prioir to returning to London
Reviewed 2 days ago

Delightful, charming and beautiful boutique hotel. Staff are wonderful and nothing is to much trouble. There is an air of calmness about the whole place. Rooms are spacious, fresh and modern and fully equipped whatever your needs.

Great hotel, horrible check in handled poorly
Reviewed 3 days ago

We stayed at the L'Hermitage twice last week, one night before we went to Whistler, and two nights afterwards. The first night was great. We arrived late at night and left early the next morning, so not alot of time there, but it was a comfortable stay. We got a free upgrade to a 2 bedroom suite from a 1 bedroom suite, so my kids were happy not to have to sleep on a pull out couch.

However, our stay after Whistler started out very poorly. We arrived early, around 11:30am, fully expecting the room would not be ready yet as we were so early. We dropped our bags and headed out to explore the city. We arrived back at 3pm exhausted and fully expecting our room would be ready at this point. I mean, check in is at 4pm, and they've had 3.5hours to get our room ready. I was VERY DISAPPOINTED to hear our room was not ready upon our return. The lady at the desk seemed surprised that I was disappointed. She said they were just doing a final check and it would be ready any minute. I didn't make a big deal about it, just went to wait. Unfortunately, there is very limited seating in the lobby area-- really just 2 chairs. Which wouldn't be so bad if it was truly just a couple minutes. But we ended up having to wait 55 minutes (!) until their "check" was complete and our room was finally ready. I was SO annoyed. The entire time we were sitting/ standing there, they didn't say anything. No updates on timing. They didn't offer us anything. No complimentary drinks or snacks. No free upgrade. Just left us waiting for almost a full hour. There was a very cursory "sorry" for the wait when they handed us the key, but nothing sincere. So it was all just disappointing.

I booked my room through another travel website and got their auto email asking me to rate checkin. I gave it a sad face. A couple hours later I got another email from that travel website saying that the hotel said they handled the situation with me directly. Which they clearly did not because they didn't do anything. Not sure why they think they did. That is annoying too.

Anyways, besides that, it was actually a fine hotel. The rooms are nice, clean, everything you could need for a couple nights stay. The sheets on the bed were tremendous. Super comfy. I want some of those for home!

I would stay there again. Just maybe give their front desk staff some training on the little things that would make a huge difference. True customer service.

Easy choice
Reviewed 4 days ago

This hotel has everything we need, will always use L'Hermitage Hotel. Perfect location for events and restaurants. Great staff and very nice rooms. Valet service was quick and efficient.
Overall value was very good.