4.0
Very Good 1712 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Free shuttles to Vancouver International Airport and on-site flight check-in kiosks make jetting to your next destination hassle-free
  • The 12 miles of riverside trails surrounding the property
  • The Pier 73 restaurant's fresh farm-to-table dishes and floor-to-ceiling windows, which frame the Cascades
  • The club- and suite-level rooms come with a $10 meal credit

What To Know

  • Shoppers’ paradise can be found steps away at the McArthurGlen Designer Outlets
  • Bike rentals are available for a small fee
  • The seasonal outdoor pool is open until late September, for one last dip before winter
  • The 158-slip private marina is under renovation and will be open in summer 2016

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Waterfront retreat with a farm-to-table restaurant, private marina and pool

The Lowdown

Just 20 minutes from downtown Vancouver, the recently rebranded Pacific Gateway has a nature-driven approach and an atmosphere that reflects its rustic mountain setting. Don’t expect tacky hotel art — paintings and photographs by top BC artists bring the lobby’s tranquil tones to life. In the guestrooms an earthy palette of forest green, beige and chocolate brown blends seamlessly with the alpine scenery outside the floor-to-ceiling windows. Spa-like bathrooms boast Gilchrist & Soames amenities, soft robes and deep soaking tubs (draw yourself a bubble bath with a glass of wine from the room service menu). In the morning have breakfast at Hemisphere North or get that critical morning cup of joe at Fuel, which uses beans from Brazil. The farm-to-table restaurant Pier 73 gets its ingredients from local organic producers and serves mouthwatering dishes like line-caught ling cod with black barley risotto and octopus chorizo. Round off the night with a quick workout in the 24-hour, state-of-the-art gym or do a few laps in the heated outdoor pool.

In the Area

Fashionistas should make a beeline for McArthurGlen’s European-style outlet village for top brands like Armani, Samsonite and Desigual. (It’s a 10-minute walk from the hotel; just follow the marked trail.) There’s also the Richmond Olympic Oval, the official speed skating venue of the 2010 Olympic Winter Games, where you can take a tour or hit the ice. When you head into the city, check out Vancouver staple Eugene Choo in the Mount Pleasant neighborhood for upscale designer clothing, and 33 Acres Brewing for a pint. Gastown, another must-see ’hood, is full of all things beautiful: buildings, shops, people and a stunning view of the ocean and mountains from Crab Park. Avocado-toast aficionados need (need) to head to Nelson the Seagull, and beer lovers shouldn’t miss the Alibi Room, a local favorite with 50 taps and rotating casks — they’re not messing around.

How to Get There

Pacific Gateway Hotel
3500 Cessna Dr
Richmond, V7B1C7 Canada

Reviews

4.0 Very Good 1712 Reviews
Another great stay
Reviewed 2 days ago

Another great stay at my home away from home. Great staff and they treat me very well. Great evening to meet friends and talk in the bar/kitchen. Good food, good beverages. Room was clean and well maintained.

Good location - soso hote;l
Reviewed 3 days ago

Close to the airport and great shuttle service, rooms clean but many items didn't work or worked poorly - aka lights. The furnace banged when starting up and no soap to wash hand in bathroom. Staff was friendly.

Poor Value: Average Room for Exorbitant Price
Reviewed 3 days ago

The Good: Able to book a room quickly online through Booking.com. Close to the airport. Free shuttle.
The Bad: Just an average hotel room for an exorbitant price.
The Ugly: The don't tell you when you check in that there's a parking fee of $19 a day. You find out when you get the bill at check out. Maybe it's just us, but we thought their restaurant menu contained lots of undesirable dishes, especially on happy hour. We agree with the reviewer who talked about the noise. The hotel room walls are very thin and the cleaning crew seemed very loud in the morning.

Nothing Special.
Reviewed 1 week ago

For a high end hotel I was unimpressed. The room was clean but it was dated. There were no extra blankets. The bathroom was very small with the door opening inwards which made it worse. There were no fancy amenities in the bathroom and the cleaners forgot to restock the coffee on the room. The menu in the restaurant was minimal and had odd dishes to offer and it was also quite expensive. Being close to the airport it was noisy.

Not a pleasant surprise.
Reviewed 1 week ago

If you enjoy little sleep as well as attitude, then stay here. The noisiest room I have ever slept in. Zero help with bags to the point I had to track down a baggage cart and load it myself and pack it up to the room. Consierge seemed annoyed he had to put his phone down to check us in.