Very Good 1485 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Free shuttles to Vancouver International Airport and on-site flight check-in kiosks make jetting to your next destination hassle-free
  • The 12 miles of riverside trails surrounding the property
  • The Pier 73 restaurant's fresh farm-to-table dishes and floor-to-ceiling windows, which frame the Cascades
  • The club- and suite-level rooms come with a $10 meal credit

What To Know

  • Shoppers’ paradise can be found steps away at the McArthurGlen Designer Outlets
  • Bike rentals are available for a small fee
  • The seasonal outdoor pool is open until late September, for one last dip before winter
  • The 158-slip private marina is under renovation and will be open in summer 2016


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Waterfront retreat with a farm-to-table restaurant, private marina and pool

The Lowdown

Just 20 minutes from downtown Vancouver, the recently rebranded Pacific Gateway has a nature-driven approach and an atmosphere that reflects its rustic mountain setting. Don’t expect tacky hotel art — paintings and photographs by top BC artists bring the lobby’s tranquil tones to life. In the guestrooms an earthy palette of forest green, beige and chocolate brown blends seamlessly with the alpine scenery outside the floor-to-ceiling windows. Spa-like bathrooms boast Gilchrist & Soames amenities, soft robes and deep soaking tubs (draw yourself a bubble bath with a glass of wine from the room service menu). In the morning have breakfast at Hemisphere North or get that critical morning cup of joe at Fuel, which uses beans from Brazil. The farm-to-table restaurant Pier 73 gets its ingredients from local organic producers and serves mouthwatering dishes like line-caught ling cod with black barley risotto and octopus chorizo. Round off the night with a quick workout in the 24-hour, state-of-the-art gym or do a few laps in the heated outdoor pool.

In the Area

Fashionistas should make a beeline for McArthurGlen’s European-style outlet village for top brands like Armani, Samsonite and Desigual. (It’s a 10-minute walk from the hotel; just follow the marked trail.) There’s also the Richmond Olympic Oval, the official speed skating venue of the 2010 Olympic Winter Games, where you can take a tour or hit the ice. When you head into the city, check out Vancouver staple Eugene Choo in the Mount Pleasant neighborhood for upscale designer clothing, and 33 Acres Brewing for a pint. Gastown, another must-see ’hood, is full of all things beautiful: buildings, shops, people and a stunning view of the ocean and mountains from Crab Park. Avocado-toast aficionados need (need) to head to Nelson the Seagull, and beer lovers shouldn’t miss the Alibi Room, a local favorite with 50 taps and rotating casks — they’re not messing around.

How to Get There

Pacific Gateway Hotel
3500 Cessna Dr
Richmond, V7B1C7 Canada


4.0 Very Good 1485 Reviews
Great Stay!
Reviewed 2 days ago

Lovely hotel, great food at the restaurant - check out the fish and chips! Rooms are comfortable and the staff extremely friendly and accommodating. I would stay again especially due to its location to the airport and having a free shuttle service.

Reviewed 5 days ago

wE WERE OFFERED A DISCOUNTED RATE ON THE BOOKING AND UPON ARRIVING AT THE HOTEL DID NOT LIKE OUR EXTREMELY SMALL AND DIRTY ROOM. THE FRONT DESK CAME AND SHOWED US TWO ROOMS TELLING UKS THE COST OF THE UPGRADE WAS 20 dollars on one and thirty or the other for the whole stay. We confirmed the price with the hotel agent saying you mean for the whole sty, he answered YES11 At check out we were presented with a bill for over twice the pre payed hotel fee. Do not get taken by the site or the hotel. We complained to price line and the hotel they (pL) did fin ally agree to contact the hotel but came back with SO SAD YOUR STUCK WITH THE CHARGES EVEN THOUGH THE QUALITY OF THE HOTEL WAS UN ACCEPTble to us. Be care ful who you do business with. Agoda and Home Stay ON THE OTHER HAND ADRESSED ONE BOOKING TO OUR COMPLETE SATISFACTION. TOO BAD ABOUT PRICE LINE THANKS JMB

Pacific gateway hotel
Reviewed 1 week ago

The people working there were nice but it wasn't worth the money the room cost. The duvet given had a huge stain on the underside, the lock didn't work. We were part of a block for a family event and weren't even close to the rest of the family.

A great choice!
Reviewed 1 week ago

We enjoyed a night at this hotel before our early flight the next morning. After checking in, we had a leisurely walk along the river in the sunshine, then returned for a drink in the bar and dinner in the restaurant. The drink was a mistake: the worst gin and tonic ever. It was watery with no fizz or taste in the tonic. As for the gin, what gin? Maybe a drop. I’m still kicking myself for not mentioning it at the time.
Dinner, however, was wonderful. My partner’s lamb curry was extremely flavourful, and the crispy eggplant was a unique and unexpected treat. My clam chowder was the BEST. The richness of the cream was balanced by a drizzle of lemon oil, and it was chockablock with seafood. I also had a Caesar salad, memorable for its freshness and tangy dressing (on the side). After dinner the server gave us a generous cup of real cream for the coffee in our room.
Our room was spacious, with a lovely view over the marina, river and mountains. (We paid an extra $20 for the upgrade.) The room was quiet, the lighting was great, the bed was extremely comfortable and the sheets were like new. Same with the towels. As for the shuttle, it was right on time, and only five minutes from the airport. The driver was very friendly and helpful, as was the hotel staff at reception.

4 Star
Reviewed 1 week ago

Hotel has a beautiful setting, but shows signs of aging. Expensive for the amenities offered.
They offer upgrades and up-charges that do not add any value. The hotel is undergoing renovations and the restaurant is a wind tunnel....not very comfortable for dining.