What We Love
- The eye-catching work in brass by Laura Vinci that hangs in the lobby
- You can spot plenty of colorful birds and marmosets in the surrounding parkland
- The atmospheric and cozy Burle Bar, with its deep velvet sofas and dim lighting
What To Know
- Some rooms have private terraces
- São Paulo traffic is notoriously bad, so allow extra time when heading into the city
- Free WiFi
It took landscape architect Roberto Burle Marx 40 years to lay out this 26-acre São Paulo estate and its collection of native Atlantic-forest species and rolling greens, and it’s an oasis in every way. The building is a testament to restrained taste; never flashy, the emphasis is instead on pale yellows and grays and vintage furniture, with a few bursts of brighter colors inspired by the exotic birds in the surrounding forest. Rooms have plenty of natural light, aided by balconies, and lots of space to stretch out in, but you’ll likely spend more time in a deckchair by the outdoor pool (there’s another one indoors) or feasting on locally flavored sea bass ceviche with coconut, lime, and chili tapioca at Tangará Jean-Georges—Jean-Georges Vongerichten’s only restaurant on the continent. Don’t forget to ask the sommelier to pair your meal with some of Brazil’s up-and-coming sparkling wines.
In the Area
Palácio Tangará’s appeal is that it’s in the city but feels like a nature retreat, so guests who’ve chosen to stay here are likely to spend more time lounging by the pool or strolling around the forest than wandering around the busy streets and skyscrapers of São Paulo. It’s about a 30-minute walk to Chalezinho from the hotel; this intimate fondue restaurant has an Alpine-inspired look and makes for a romantic dinner spot. A 7-minute drive brings you to the Casa de Vidro (the Glass House), an exercise in modernist design by the pioneering architect Lina Bo Bardi; it’s still bordered by some of the lush greenery that once surrounded it. If you want to explore the city, the hotel offers car service and the concierge can help plan your urban itinerary.
How to Get There
Fantastic experience in terms of service and infrastructure. An oasis in the metropolitan area of São Paulo. A must regardless if you are visiting or living in São Paulo.
The cuisine is sophisticated with a superb wine cellar.
The pool is and gardens surrounding the complex are majestic.
We had lots of fun!
On the (very) pricey side, but for a special occasion is more then excellent. Gorgeous and big (more than 100m2?) room, perfect breakfast (generally included in tariff). Nice pool area (even with sunblock variety for guests who forgot them!). I used gym and sauna facilities, again, very well stocked, modern and luxurious.
Small thing to improve would be that the food service at pool area was very slow.
The hotel is actually pretty good, with spacious rooms and overall great common areas. Grayish decoration at all areas! It is a big hotel! Very good for family and not so good in case you expect to relax. During weekends, as the hotel holds a lot of events (mainly weddings), be aware that you will find big groups staying there (not the best conditions for a quiet ambiance). During the week we are sure it would be a quieter period...
Service level has to improve, mainly in the front desk and restaurants.
Checkin was very slow and front desk did not inform precisely the checkout time. Just after we booked our room, with a rate that gave us priority on late checkout, we sent an email requesting a 3pm checkout time. At checkin they said we had to wait until checkout day to confirm it. As requested, we went to the front desk in morning of departure day and they told us the checkout was confirmed to 3pm. The problem is, it was in fact confirmed to 13hs (13 in Portuguese sounds very similar to 3). They called the room at 2pm saying it was scheduled to 1pm... but said it would be ok for us to leave at 3pm... Very odd!!! If it was at 1pm why they did not call us at 1:10pm? To avoid any misunderstanding they should have mentioned 1pm.
With the hotel with full occupancy restaurant staff does not deliver the expected service level. Also, due to high occupancy they have to use lobby area, in addition to the main restaurant, for breakfast. Important to mention that no room control was done at restaurant reception - not sure if all room rates include breakfast. They had a breakfast menu at restaurant reception, but they said the options were not necessarily available as they had a breakfast buffet... So, you run out of other breakfast options as you have to pay for the buffet (in case you arrive early and want to have breakfast before checking in - our case).
We saw in social media that the hotel management allowed a group of guests to eat pizza delivered from an outside restaurant at the lobby area - the picture also shows a lot of alcoholic beverages on the table... How come!? Unbelievable and unacceptable! Can you imagine somebody eating some delivery pizza at the lobby of Le Bristol, in Paris (same hotel chain of Palácio Tangará)?
Pool area is nice and spacious, but noisy when full of kids. We had a negative surprise with the permission of kids at spa, indoor pool and jacuzzi areas. No life guards at the two pools. Also, pool side restaurant has a very limited menu and drinks are very expensive!
Lobby restaurant has a better menu, but they run out of pasta choices when we were there.
The main restaurant was very good during dinner (both food and service), but is very expensive. Wine list had exorbitant prices for ordinary wines - no sense as are not value added products. They were using the restaurant private dinning room as a support room, with flowers and trolleys - that was very annoying as it could be seen from restaurant main dinning area. Because of that, we asked to move to a table in the other side of the restaurant. The open kitchen is beautiful, but smelly... Food was great!
The main bar is fantastic! Great ambiance and very good bartenders! A must visit!
As said, overall hotel structure and common areas are great with high taste decoration and expensive furniture and finishings. Very nice lobby area! One negative point about the hotel structure is the reduced number of elevators - just 2 for the entire hotel. When a group arrives, you will see a line to access rooms - btw, there is no room key card control to access elevators and no control at the pool / SPA areas to check who is actually staying in the hotel.
SPA area, including locker areas, was very good and beautiful! Excellent quality service and products. SPA treatments were very good. Also great modern Fitness room!
Our room was great! We had a Prestige Room. It was very spacious and quiet, with a nice small balcony facing the park besides the hotel. No view. Nice furniture, very spacious walk in closet are a very big bathroom! Nice technology in the room, including a Samsung tablet, which was not easy to operate... Not very easy to understand lightning. Very comfortable bed. We expected better products in the frigobar. In the bathroom the negatives were the water smell (bad!) and the reduced number of towels - just 2. It would be better to have 4 in case you are not staying alone. Nice Etro toiletries. Good housekeeping, but we found some hair in the bathroom and room.
Our overall experience was very good, but we expected more, mainly in terms of service. It is actually the best option in Sao Paulo in case you are looking for a hotel with structure for group of friends, family and kids. But, during weekends, it is not the right place for relaxing or in case you look for quiet ambiance.
A beautiful building in the middle of a park in SP. This is the setting for a luxurious hotel and a great experience.
I expected the staff to be regular brazilian, but I was wrong. They were great and really well trained. Our experience was relaxing, the rooms were top quality and we had a great time.
This place is very fancy. From the second you drive down the driveway, to the lobby, the pool, to the restaurant, everything breathes class. Even though in the centre of Sao Paolo, due to the proxemity of the park, you would have no clue you are in a metropole.
The service of the restaurant was impecable, from the waiters that are fluent in English, to the sommelier, coming us to present the whine.
I loved the detail where the chef added his suggestion on how to eat his food. Very much appreciated.
Now over to the food: everything was of exceptional quality. I had the wrapped pork and it was cooked to perfection. The size was also plenty, to the point where I could not even eat dessert!
Great experience, definately worth visiting when in the neighbourhood.
Now if there is one thing that I liked less, it was the smell of my napkin. It was most definately clean, no problem there, but the smell was very intense and not the most appealing to me, but I am taking this too far!
Great restaurant with amazing views!