Grand Hyatt Rio De Janeiro
- Free WiFi
- Kids Club
- Parking On Site
Located in Rio de Janeiro (Barra da Tijuca), Grand Hyatt Rio De Janeiro is convenient to Bosque da Barra Park and Barra Shopping Center. This 5-star hotel is within close proximity of BarraShopping Mall and Citibank Hall Rio de Janeiro.
Make yourself at home in one of the 436 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private balconies. Wired and wireless Internet access is complimentary, while DVD players and pay movies are also offered to provide entertainment. Private bathrooms have rainfall showerheads and designer toiletries.
Spa, Wellness & Premium Amenities
Relax on the private beach or enjoy other recreational amenities such as a health club and an outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and supervised childcare/activities.
Food & Drink
Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.
Business & Travel Amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Rio de Janeiro? This hotel has 21530 square feet (2000 square meters) of space consisting of conference space and meeting rooms.
How to Get There
Stayed here for an international congress being held at RioCentro near the Olympics site. It is located right on the beach. Modern facility with great service. The concierge was particularly helpful. The rooms are fairly small but comfortable but it felt very humid the entire stay (air conditioning problems?). Club level lounge is fantastic and I recommend it highly. My only issue with the hotel is that it is so far from everything you might want to see or do in Rio .....plan on almost an hour to get anywhere.
A very comfortable hotel, a little bit out of Rio, but in front of great beaches with beautiful white sand.the personnel is very caring and try to satisfy your needs during your stay.A very safe place to be.Great breakfast.Good restaurants at walking distance.Beautiful view from any room of the hotel, if it is not a sea-view, it is a nicer view on the river running behind the hotel, giving you a wild look at Rio.
A grand hyatt nice room pool and gym.The food in yhe restaurants (we tried them all) is ok without imagination but given the position of the hotel and the absence of any restaurant nearby you ll be satisfied. Great breakfast and this is the best point! Can be a very good choice for a family stay.
The Grand Hyatt is a new hotel, across the street from the beach, and it is beautiful. The staff couldn’t be nicer and more accommodating. As a Globalist World of Hyatt member, I used a suite upgrade. My Ocean Lagoon Suite with a wraparound balcony offered stunning views of both the Atlantic Ocean and Marapendi Lagoon. This 753 sq foot suite is gorgeous – perhaps my favorite Hyatt suite! Seriously! Everything was just right and also comfortably livable. And the views of both the Ocean and the Lagoon were breathtaking.
I stayed here last week for 2 nights for business. My employer selects the hotel and we as employees have no say in where we stay. It was the first time I had stayed in this property. My colleagues who had been before were gushing about it and being very complimentary about the hotel. Naturally, I had very high hopes and expectations.
I was given room 478, as I went to take off my shoes and open the wardrope I noticed hair on the wardrope floor, it wasn't mine as my hair was still tied back. They carpet had stains on it, there is a little sofa 2 seater at the end of the bed that too was covered in stains. Disgusting. I opened a little cupboard that contained a kettle, nespresso machine (with no pods) sugar sachets etc. No cups not even a paper cup or spoons or stirrers. I really craved a cup of tea after a very long flight from Heathrow, so I went downstairs to the convenience store to buy some milk, was told they did not sell it and to contact room service. Back in the room I selected in room dining on the phone. No answer, guest services no answer, front desk no answer. Eventually, some one answered room service and said she would deliver the cup, milk etc. 1 hour later nothing. I went to bed as it was getting late. Next day, informed front desk, the receptionist could have really turned this experience around with some really good service recovery, but it was just a short verbal apology and said she would send the missing items to my room which should have been in there anyways! When I came back from the gym, 2 cups were in the room.
Water pressure in the wash hand basin very weak, the toilet would not flush at 1 stage. Luckily it rectified itself later.
My room had a view of every one elses balcony, no sea or lagoon view for me that they all rave about. I kept the curtains drawn for most of my stay as the whole wall on the balcony side is glass and was concerned every one was able to see into my room.
Also, 1 chair on the balcony was facing inwards, the other outwards, like it had not being cleaned since the previous occupant? Surly, the cleaner would turn the other chair in the right direction.
All of the issues I had were small ones but unfortunately this hotel let all these problems build up until I felt frustrated and not being listened to.
I also get the impression that this hotel is all show and no substance. In a few years time this place will be really run down and shabby because they are not looking after the little things now.
It most definitely should not be a 5 star. If the Hyatt thinks that warrents 5 stars they would be shocked if they went somewhere like Ashford Castle in Mayo Ireland, which they should and get a training course for their staff in customer service while they are there.