Grand Hyatt Rio De Janeiro
- Free WiFi
- Kids Club
- Parking On Site
Located in Rio de Janeiro (Barra da Tijuca), Grand Hyatt Rio De Janeiro is convenient to Bosque da Barra Park and Barra Shopping Center. This 5-star hotel is within close proximity of BarraShopping Mall and Citibank Hall Rio de Janeiro.
Make yourself at home in one of the 436 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private balconies. Wired and wireless Internet access is complimentary, while DVD players and pay movies are also offered to provide entertainment. Private bathrooms have rainfall showerheads and designer toiletries.
Spa, Wellness & Premium Amenities
Relax on the private beach or enjoy other recreational amenities such as a health club and an outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and supervised childcare/activities.
Food & Drink
Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.
Business & Travel Amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Rio de Janeiro? This hotel has 21530 square feet (2000 square meters) of space consisting of conference space and meeting rooms.
How to Get There
Nice hotel, but pool area was often very noisy until 3-4am. Good gym, good room service. Rooms have thin walls, could hear the room next door and room shook when they closed their door. Other colleagues had the same issues.
Hoping to be fair, I’ll share our main positives and negatives following our recent stay of three nights. We were very happy with the size, cleanliness and amenities of our Club rooms, although on check in we all had some difficulties trying to understand what was being said to us as the young man’s English wasn’t very good, although he was very pleasant. There also seemed to be some difficulty about us having booked club rooms, for which I had the paperwork, and then we were given the rooms appropriately. Although some reviews state that they thought the Club breakfast was poor, alongside the evening canapés and drinks, we were very happy both with the selection available and also the facility to sit inside or outside, both at the ‘front’ and the ‘rear’ of the hotel thereby making the most of the varying views and sunlight. Smashing! Other positives include the beautifully clean beach and water adjoining the hotel and the picturesque lagoon. Rodames, on reception, was exceptionally helpful and informative, thank you! The only main negative, and it’s a ‘biggy’ for us, was the hotel’s response to a complaint made in a very civilised and controlled way at reception. Having requested a quiet rooms, on booking, we found that not only were there children in the next door room, but it seemed that there were more than one family staying near to us and the room next door was the one that the children had been given ‘free access’ to. Their door was invariably ‘left on the latch’ and the children were running in and out of the room, shouting with excitement and calling to each other both in the room and in the corridor, allowing the door to slam against the latch each and every time. When I went out and mimed the fact that there was someone in our room trying to sleep, the children seemed to understand, and then promptly ignored the request. When I went down to reception and talked to a young lady, she was less than pleasant and helpful. I believe that she followed the ‘rules’ and offered me two alternative rooms: one on floor 6, one floor down, near to the huge balcony where Club breakfast and meals were served outside, and the second on floor 3 nearer to the road, as I understood what she was saying. Neither of these were a real solution, rather they just swapped one problem for another. Why wasn’t her first response one of apology for the disgraceful behaviour of other clients ie the parents for totally neglecting their responsibility to be mindful of the behaviour and whereabouts of their children, and her immediate offer to have someone go up to the adjoining room and to see for themselves what was happening and to then take appropriate steps. It was totally and utterly wrong for the ‘innocent’ client to have to move. This was extremely poor and marred an otherwise very pleasant stay and what would have been a 5 rating. What a shame!
We spent two nights here prior to a cruise. As other reviewers noted, the location of this hotel is quite a distance from the typical over-touristed beach areas of Copacabana and Ipanema - which is both a blessing and a curse. Blessing because the beach area is just gorgeous, and practically deserted! And it felt truly safe - I was able to go for a nice long walk on the beach with no concerns, no crowds of tourists, no souvenir hawkers hassling me.
The "curse" is that if you intend to tour Rio, it's a long drive so be prepared to factor that in. We arranged for an all-day private tour, but we had to factor in the nearly 45 minute drive to and from the main Rio destinations. This mean skipping visiting the Christ the Redeemer statue, as we just didn't have time - which for us was fine, we weren't that interested in seeing it. But just be prepared for the distance in your plans.
The hotel itself is very modern and contemporary in its design. It felt very much like a beach hotel - clean lines, smooth surfaces. We upgraded to an ocean-front suite, which was a nice-sized space. The suite does not come with the option of twin beds, so we had them bring in a roll-away bed in the living room which worked out very well! The roll-away was not a cot - it was a very comfortable bed. The view from our balcony was spectacular - the whole, long, white-sand beach spread out right in front of us! Gorgeous.
The entire hotel, and our room, were handicapped-accessible, which was important to us as my travel companion is disabled and rides a scooter. In particular we loved the rain shower.
I see some reviewers were dissatisfied with the service, but we had a GREAT experience! Everyone went out of their way to be accommodating. Especially in the Club Lounge breakfast (which we were entitled to, being in a suite) - the servers there were super-friendly and kind! And the breakfast buffet was sumptuous. We also could order off a menu, and I highly recommend the French Toast.
We indulged in massages at the spa, and again they did a fantastic job, and were especially kind to my friend and accommodating of her disability.
Front desk and concierge services were also very friendly and spot-on, and were notably helpful with my friend's disability.
This hotel overall is not quite as luxurious as I would have liked, but the service we received made up for it and thus brought what would have been a 4-star review up to 5-stars. Plus the location! Some of the nicer, more luxurious hotels are in the Copacabana area (we visited friends staying at the Belmond, and that is more my style), but the throngs of tourists on the streets and beaches, and the generally feeling of being unsafe would have meant that we'd have ended up feeling trapped inside the hotel. I'm glad we chose to stay further out, where we could enjoy the gorgeous beach without the crowds.
We had two days in Rio before getting on the cruise ship. This hotel was on the beach and not in the downtown area. Reasonably priced for all the amenities - two pools, great breakfast space, helpful staff, free internet. There were wonderful restaurants in the area and a helpful concierge.
All of the beaches are public. However, this hotel had a space for guests that included chairs and umbrellas. What I did notice after touring the city is that this area had a lot of traffic but certainly nothing like downtown Rio. It was less frenetic and I felt safe.
Pretty average hotel trying to be too trendy and letting itself down by inferior service.
Room good. Nice balcony.
Nespresso machine. Wake up to make coffee. No capsules. Phone ‘guest services’ to be told you have to go to the lobby shop and buy them. Not cheap either. 3 capsules 24R.
Breakfast expensive and service poor. Nothing but eggs for hot breakfast if you’re a vegetarian like myself. Also I had to move tables after being invaded by a party of 6 at a table for 4. Totally ignored by staff.
It’s not 5 star. It just about makes 4 star. A pity. I was left disappointed.