What We Love
- Views of Old Town’s spires from the hotel’s Summer Terrace
- The indoor pool and hot tub
- The lavish breakfast buffet at the Primator restaurant, one of three eateries on the property
What To Know
- The hotel is great for business travelers due to its extensive meeting space
- For formal dining there’s the rooftop Zlatá Praha, which features live piano music
- Though located in Prague’s historic city center, the hotel itself is in a contemporary building
- Free WiFi
- Handicap Accessible
- Parking On Site
A 372-room hotel in Prague’s Old Town, the InterContinental offers five-star amenities like marble bathrooms, a fitness center and spa, and a choice of three top-notch restaurants, including the rooftop Zlatá Praha. The lobby is done up in polished wood floors and Art Deco–inspired furnishings; the suites and rooms (some overlook the river) are spacious and tasteful, with flat-screen TVs and plush white bed linens. Bonus: There’s underground parking on-site.
In the Area
Prague’s Old Town is filled with Medieval architectural gems, from churches and taverns to centuries-old shops selling glasswares. The 15th-century Charles Bridge, which spans the Vltava river, is a must-see, especially in the evening. Get to know Prague like a local and head to one of city’s many beer gardens. The Riegrovy Sad overlooks Prague Castle and has great people watching. For dinner book a table at U Kroka, which turns out heaping plates of Czech classics (you’re guaranteed not to go hungry).
How to Get There
We’ve stayed here last week week with our 2 kids for 3 nights. At overall it was a great experience. There were some minor points that mainly had to do with the age of the building.
First of all check-in was awesome. We arrived early in the morning after an 8 hour drive. The duty manager who checked us in was very kind and apologized for the room not being ready. Of course this is normal as we arrived that early. Because of our long drive he offered us a free breakfast. It was a great service!!! As a Spire Ambassador I really appreciate this kind of service. During our entire stay he greated us whenever he saw us and always asked if he could do something for us. One of the best services ever!
We had a nice upgrade to a large suite with a separate bedroom and two beds in the living room for the kids. Even with the two beds there was space enough. The building is already very old and the rooms still have a 70’s look. I myself don’t mind this and it adds to the charm of the hotel. However they should modernise the rooms to modern standard: there were no USB connections, the TV in the bedroom was very small and bad quality (no HD). But rooms were very clean and turndown service was perfect. Most important: great beds and pillow program and a shower with great water pressure. So at overall we were very happy with the room.
We also had some Welcome ammenities. Especially the kids enjoyed their treats. We got a bottle of red wine. It’s a shame they even put this in the room. Really, I don’t expect to get a Welcome bottle of wine but if I get one it should be drinkable... I did a research on Vivino and it was a bottle of 2 € with a very bad rating. It was awefull and I had to spit it out. Really, dear Intercontinental management, don’t do this...
The only big minus of this hotel is the Club floor. Really if you consider paying extra for it: don’t! It is the smallest Club Intercontinental I ever encountered. Almost no sofa seating and the beverage and food menu is modest to say the least. They even serve the wine they gave as a present to our room... Luckily they had other choices... They should really reconsider renewing this room or moving it to a bigger space.
Breakfast service was great. Ample choice, fresh fruits, Asian station, eggs to order and tastefull pastries. Strange: at the main buffet the orange juice isn’t fresh. But if you go to the first room you can take two kinds of fresh juices. I mention this because a lot of the Intercontinental Hotels worldwide have cancelled free fresh orange juice. This is a major pro for this hotel!
When it comes to service I must give them
100%. Staff is kind and listening to every wish. That together with a great location makes it a great hotel for Prague!
I know my reviews also mention some negative points but as a regular visitor of Intercontinental I try to give an honest review.
Next time I visit Prague I will certainly book the Intercontinental again!
Booked this hotel over Hilton for the Pool. When I went to use the pool we were informed it was under maintenance. When I spoke with the front of desk staff, they simply did not care.
Rooms are very old but very clean and well maintained. Housekeeping was impeccable and could not be faulted.
I go out of my way to stay Intercontinental for the standard and quality, around 8-10 weeks per year (40 nights) unfortunately this is one I will not be returning too. I will stay in many other intercontinental but just not this one.
Hotel was lovely but needed a bit of an update. Breakfast was great. Went to dinner at the top floor. Amazing view but the menu was that little bit too fancy to choose. What we had was nice but had better in restaurants in the street. Great service though.
My wife and I just flew in from Vancouver connecting through Frankfurt. Thanks to an impossibly slow Frankfurt passport control system (passport control kiosk would close down without notice and everyone had to rush to the next kiosk which had huge line ups already), we missed our connecting Prague flight. The next flight delayed our trip by 4 hours. So we were very glad to arrive at the Intercontinental Prague. We have booked a King Bed Executive Suite with 2 bathrooms for 3 days and made the wrong assumption that this room, being one of the higher rate rooms, would be one of the best rooms in the hotel. We also made the assumption that the executive lounge can be assessed with this reservation. When we got to the front desk. The answer from the lady was no, no, and no. The room would be facing the back without a view and there would be no executive lounge access. Indeed we were extremely shocked. I rarely asked to see the manager. But after flying for over 16 hours, I needed an explanation. Our luck changed as Mr Jiri Zadorozny, Guest Relations Manager, was right at the counter. I showed him all the bookings we had made in the past months in many different 5 star hotels including the Four Seasons Prague and we had never ran into this problem. Jiri listened attentively and he took us to the executive lounge to wait while he looked into alternative room availabilities. After about 10 minutes, Jiri came back and advised that they are getting a suite ready with a river view. I told Jiri that I would not mind paying for an upgrade, but he advised it wasn't necessary. He also gave us access to the executive lounge. Thank you Mr Zadorozny for making our day! PS. Mr Zadorozny went out of his way to take care of us as it was close to 7pm already and way past his shift hours.
We loved our stay here...Wonderful, easy location. and Charles, who works in spa, was helpful and friendly every morning when we came down to swim! and then showed us how to make our Nespresso for the room! We would return here in a minute!