Occidental Praha Wilson
What We Love
- A five-star boutique hotel with a perfect location in the heart of Prague – includes breakfastThe unbeatable location surrounded by cultural gems, such as the National Museum, just steps away
- Sampling delicious national dishes in a chic setting at the hotel’s stylish restaurant
- Taking in fabulous views of the city without even leaving your room
What To Know
- Central location, just steps from the main sights
- The staff offers five-star service
- Free WiFi
When a city is as perfect for exploring on foot as Prague, hotel location is everything. It’s handy, then, that Occidental Praha Wilson is perfectly set in the center of the capital’s New Town district;you’re among the city’s top attractions from the minute you step outside the lobby.
Right next to Wenceslas Square, with fabulous views of the National Museum, Castle and State Opera, the hotel is a 53-room haven of peace amid the cultural and gastronomical gems that make up this fascinating capital. It’s also new, so you can expect high-spec, luxury finishes throughout, along with all the trappings and services to be expected from a five-star gem.
With a regal, gold-and-blue color scheme and spectacular vistas of the National Museum, Deluxe rooms with city views certainly live up to their name. Expect first-class services and amenities, from 24-hour room service to sumptuous toiletry treats in the bathroom. Each room offers a twin or king-sized bed, a desk and a spacious, en-suite bathroom. Executive rooms are a bit larger, and include
With its cobbled streets and historical landmarks around every corner, Prague is a city made for exploring on foot. The hotel is right in the heart of the capital, next to the cultural hub of Wenceslas Square, where you’ll practically share a doorstep with the National Museum (Národní Museum to locals) and the beautiful State Opera. Cultural highlights are endless, but a must-see is Prague Castle, a mere half-hour walk across the river, crossing the famous Charles Bridge on your way. Take in the masterpieces of Monet and Van Gogh at the National Gallery in Prague (a 15-minute stroll), treat your taste buds at the city’s two Michelin-starred restaurants (Alcron and La Degustation Bohême Bourgeoise) or tour the historic Staropramen brewery. If you want to explore further afield, excellent transport links and a metro station are right at the hotel’s front door.
How to Get There
We booked a superior deluxe room with city view. We were kindly welcome by the amazing staff of the hotel. But that's where the good experience ended. The large room window facing the national museum presented a large splatter of bird defecation which was found also on the curtain indoor (probably the accident occurred with the window open). The room was particularly covered in dust, residue of food at the entrace and presented stains on the walls, chair and bed linen. When I asked why the window wasn't cleaned I was told "the housekeeper saw it but was alone." However we didn't have to pay more for the organic addition to the city view for one night. The staff removed at least the curtain promptly, and nicely offerred to upgrade us to another from the second night. We accepted and were happy, until we discovered quite significant issues. Two pillows on the bed presented large red stains (see photo please), the bathroom wasn't cleaned properly, the mirrow was broken. We called the cleaning but, on our return from a day tour, we verified the bathroon had been cleaned very superficially. At that point, I decided to ask for cleaning products and clean it myself, which I successfully did in an allegedly 5 star hotel. Photos attached and many more available but not attachable here. I have also not particularly appreciated the comment of a staff member, a brunette lady, warning us with some lack of manners that orders from the bar are to be paid aside, which seems to me pretty intelligible. Don't waste your money.
On the good side,I would like to extend my appreciation to the front desk staff, especially to Nicholas,for trying hard to make our stay better. They were really nice, professional and helpful.
Perfect location- only 30 minute taxi ride from the airport. Hotel staff were very welcoming and friendly and extremely helpful going out of their way to assist. Room was cosy, bright and spotlessly clean. Breakfast was lovely and plentiful with a good choice too. Perfect location for all shops, restaurants and bars and also for accessing the metro, tram and buses.Short walk from the old town square which was absolutely beautiful. Would definately reccomend this hotel.
Worst experience in Europe.
Hotel overbooked themselves and shipped me off to a "sister" Occidental property. Not even the other Occidental in Praha 4. The Occidental Prague is not even on the map they provide. Instead of staying close to the Museum and central Prague - you are in a sketchy industrial area.
They promised breakfast and dinner for the "inconvenience". I received neither. Nobody - including American Express Travel (I am a Platinum cardholder) could reach the manager for resolution.....
I will not be giving Barcel or Occidental any of my future business.