Red Frog Beach Island Resort & Spa
What We Love
- Daily breakfast on the beach is included in the Jetsetter rate
- More than 60 percent of this eco-friendly resort is a dedicated nature preserve; look out for wild animals like dolphins, monkeys and sloths
- Spacious villas have full kitchens, private pools and large patios
- Eight miles of jungle trails leading to five isolated beaches and the rainforest spa
What To Know
- The resort has a private plane to take guests to/from Panama City and Bocas del Toro; airport transfers (including a water taxi) take a scenic route through the nature preserve
- The island, Isla Bastimentos, is off the mainland, but the many tours and activities (ziplining, surfing, snorkeling, kayaking and more) make exploring Bocas del Toro simple
- No room service, but private in-villa chefs can whip up superb meals
- Punta Lava Beach Bar & Grill is closed for dinner on Mondays
- A 10 percent service charge per night will be collected at the Jetsetter checkout
- Eco friendly
- Free WiFi
Located on Bocas del Toro, a serene island commonly referred to as the Galápagos of the Caribbean, Red Frog Resort is comprised of 41 private villas that sit on a hillside overlooking the turquoise ocean and lush rainforest. Here, Caribbean-chic decor melds modern elegance with tradition. Expect a tropical yet sophisticated vibe thanks to airy open floor plans and fully equipped kitchens with granite countertops and stainless steel appliances. Each villa also features a spacious patio with BBQ equipment and a private plunge pool. A 10-minute walk from the villas brings you to five pristine beaches where you can catch waves on the north shore or snorkel in the glass-smooth water on the south shore. The activity center arranges cave tours, canopy zipline rides, dolphin and bird tours, visits to indigenous communities and more. El Susurro Spa, just off the resort’s Marina Village, blends seamlessly with the natural landscape and offers a variety of amenities, like the massage casita, which hovers over a bubbling spring in the middle of the rainforest. Punta Lava Beach Bar & Grill specializes in fresh seafood dishes with a menu inspired by the catch of the day and local ingredients.
In the Area
Get personal with the wildlife on a hike, and keep your eyes peeled for marine life when you take a water taxi to go to any of the surrounding islands. Bocas Town is the center of the island chain and has more than 20 restaurants — we recommend open-air eateries like Capitán Caribe for mouthwatering burgers, smoothies and burritos (try the coconut rice, grilled pineapple and sweet plantain wrap) and El Ultimo Refugio for upscale Caribbean fare including seared sesame-crusted tuna and ceviche with local aji chombo peppers and fresh lime. Expect sides of live jazz and reggae music. Visit Bastimentos National Marine Park, the largest in Central America (it can accommodate megayachts up to 250 feet long!), then head to La Amistad National Park to check out one of the great World Heritage Sites.
How to Get There
From the pick-up at the airport, transport to dock, and boat ride to the reception - we new we were in good hands! Santiago (Front Desk Manager) not only took care of our check-in, but personally attended to us when we had questions about our Lodge. He was quick to make sure that we would be comfortable and changed us to an available Villa. The Villa was impressive - we felt like at home (yet completely relaxed). I highly recommend the Villas, as they'll accommodate families/groups. All the staff were very professional, the menus and foods at the restaurants were delicious, and the beaches were beautiful! The resort has everything you need; no need to go elsewhere. In fact, we just stayed around the resort and had an amazingly beautiful time.
Red Frog had been recommended to us, and now we're recommending it to you. In fact, we know we'll be back (hopefully soon)!
We found this place by accident. We wanted to find a place in the Caribbean that was different than all the rest. We were looking for a quite romantic place boy did we find it. This place is great and we will be back. The villas are fantastic most with a million dollar view and your own privat pool. The villas are on a hill tucked into the jungle that comes right up to your villa. The sounds of the wildlife and the white faced monkeys and sloths were fantastic to watch. The beach was only a short walk or they will pick you and deliver back to your villa for a small tip to the driver. They have two resurants and the drinks and food were fabulous. We did many activity tours here which were a blast. The staff at this place went above and behond to make us feel right at home all with a personal touch. The people of Panama are hard working great loving proud people. We will tell all of our friends. I’m so happy this was the place we picked and it could not have a better place to spend our 34th wedding anniversary with not one problem at all. Hats off to a great staff. We just loved our time here. Dave and Heike.
No place like this one. Travelled a lot and have never been to a elegant jungle / beach hideaway like this. Would try to avoid rainy months but is a great place to stay. That's all I can think of for now so bye...
This was by far the best vacation destination my wife and I have ever visited. It is amazing!! The beaches were great. Much better than Cancun. Take a boat to Zapatilla Cay, It's much better than anything in the Bahamas. A night boat ride to Bocas with dinner at Azul is a must!
We stayed in a two BR villa during the beginning of low season (May). Overall, we loved our villa with private pool; facilities; and service by the reception desk, mini-market, drivers (there is shuttle service from your villa to all the facilities, as it is generally a 10-15 minute walk), and two restaurants. We would stay here again.
We did however have a terrible experience with the activities desk and spa. I had arranged a one-hour deep tissue massage for my wife on Mother's Day. We arrived 15 minutes late because we were held up due to very slow service at the restaurant and having a one year-old baby; we took responsibility by not arguing against the reduction in the the full hour.
However, the activities desk attendant and masseuse treated my wife very rudely and gave her some of the worst attitude that we have ever have received at any resort of this high a level. Upon arrival, they openly complained in the lobby area how she was 15 minutes late, did not follow the rules, and would absolutely not receive the full hour of service. The masseuse also claimed that there was a another spa client waiting at the top of the hour, which was false because my wife was the last client of the day. [Note: Again as mentioned, this is low season so they were not busy.] As mentioned, my wife accepted the shortened time, but the masseuse then proceeded to give a downright terrible massage with akin to light touching and rubbing; the masseuse was clearly punishing my wife. While we can understand cutting the time, the purposely sub-par massage and rude treatment were excessive. My wife left humiliated and angry on Mother's Day, leaving a lasting negative impression in our experience in any otherwise fine vacation at a beautiful resort.
We hope that management takes the corrective measures such as instituting more professionalism and conflict management skills among the activities desk receptionist and masseuse. Their sense of entitlement and belittlement of a customer was unnecessary. I don't know recommend anybody using the spa service in the near term. If there is a slight hint of arrogance or bad attitude upon your arrival, cancel your appointment on the spot, which is what we should have done.