Princess d’An Nam Resort & Spa
What We Love
- Daily breakfast is included in the Jetsetter rate
- Ke Ga Bay has 300 days of sunshine a year
- The sea-facing 19,375–square-foot spa
- Four immense pools and 21 private plunge pools
- 24-hour in-villa service
What To Know
- It’s a 3.5-hour drive from Ho Chi Minh City
- Unless you’re in one of the Empress Villas, your room will not overlook the sea
- It’s a bit of a hike from the villas to the dining room, spa and beach
- The nearest town is 56 miles away (Phan Thiet City)
- There is a compulsory Christmas Eve and New Year's Eve Gala Dinner charge of $110 and $195, respectively (plus taxes and fees) ($55, $97.50 for children aged six to 11, plus taxes and fees)
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
Surrounded by 45 acres of lush garden on a secluded mile-long beach in southern Vietnam, the palatial Princess d’An Nam Resort & Spa is an all-villa retreat 100 miles — and a world — away from the hustle of Ho Chi Minh City. The resort is enclosed by walls in the shape of a square puzzle, a local symbol of double happiness, and comprises just 48 private villas and a grand total of four pools and 10 private plunge pools. A vast spa faces the sea, and the staff is ever ready to race to your side with an icy drink, a chilled towel or a bowl of fresh fruit as you cut through shaded walkways to the beach and back again.
Bed and Bath
The 48 spacious villas are sun-drenched sanctuaries with creamy-hued furniture, four-poster beds and oversize bathrooms. Amenities include flip-flops, aftersun lotion and mosquito repellent. (You need it at night, because the winding pathways are shaded by fragrant greenery, including an aromatic ginger garden created by the designer of the Singapore Botanical Gardens.)
The spa is superlative — all 19,375 square feet of it. Treatments begin with staff scrubbing your feet with a pumice stone, massaging your shins and calves, and then leading you up the marble stairs to an exquisite all-white room facing the sea. Meals at the Princess can be taken in your villa, the air-conditioned dining room or on the terrace, which has views of the infinity pool, ocean and white sand beach. The gourmet food uses the freshest ingredients and is paired with select wines from around the world (for kids there’s pasta and pizza).
How to Get There
We stayed 4 days at the resort. This is by far the best service I have ever experienced during a hotel visit. Their staff provided excellent service from the reception to the spa masseuse.
Their service started even before our visit. Their manager offered to provide a bus ride for us from the bus stop in Phan Thiet to the hotel for free. They have an employee bus that provides free transportation for their employees going from Phan Theit to the resort.
Their manager Be (Bebe) provided exceptional service. She was professional and caring. She made sure we were always taken care of such as making sure our bus driver from the hotel drop us off at the right place, called a taxi driver for us once we were in Phan Thiet to take us around town, and she even called to make sure we got back to the hotel safely. She was always going out of her way to make sure the guests have a good time at the hotel.
Their receptionists Phuong and Phuong were always being helpful during our stay. I hurt my thumb and the two ladies provided great first aid service for me. The spa masseuse Quynh provided very good massage therapy. She was friendly and helped relieved my sore muscles. The waitresses Thuong, Linh, and Dung were very accommodating and always with a friendly smile. Our house keeping service staff did a great job of cleaning the room daily and providing me with extra towels.
Their general manager Voku was friendly to all the guests. His demeanor towards the guests and his staff was professional. His leadership made for an immensely enjoyable stay. We will definitely return whenever we are in Phan Thiet.
We appreciate all the wonderful extra steps the staff took to provide us with the most memorable vacation.
We stayed here for four nights during our three weeks in Vietnam. It was no doubt our best hotel experience. The villas are great and we loved having our own little pool. The staff is very friendly and service minded. The spa is nice, but not better than the other spas we’ve visited during our trip. Two things makes us give the hotel a 4 instead of a 5. One is that it’s really pricey. There are not many options for food, drinks, spa etc around, so you pretty much have to pay the prices that in many cases are more than three times as high as most other places. The second thing is that we unfortunately weren’t very happy with the food at the restaurant. The breakfast was nice, but the rest of the menu unfortunately didn’t live up to the high standards we’ve gotten used to in Vietnam.
My wife and I have just enjoyed a 5 night stay and really enjoyed it. We stayed in a Princess Villa which was more than worth the additional cost. The villa was spacious, comfortable and clean. There was a small plunge pool with comfortable seating in an enclosed courtyard which was very useful. The bathroom is spacious and is actually outside to the rear in another enclosed courtyard. This was fine, although using the toilet meant you’re a target for the mosquitoes, who don’t miss an opportunity to make a meal of you.
As per previous reports, the hotel beach has suffered considerable environmental damage due to unusual weather conditions earlier in the year. Unfortunately planning permission and finding suitable contractors has meant that the repairs have taken a long time to commence, but I’m told are due to take place very soon. The wider beach is plagued by rubbish dumped at sea, but the stretch in front of the hotel itself is regularly cleaned. The local fishermen can be seen on a daily basis and are friendly when you investigate their catch.
The food is generally pretty good, although we did send a couple of meals back. Vegetarian pasta that’s been frozen and then microwaved is never going to work! That said, there was no quibbling and satisfactory replacements were timely. Generally I would say the menu needs a bit of attention and it’s a little pricey for Vietnam I feel. However, drinks are reasonably priced, with the 2 for 1 offer between 12.00 - 18.00 being a good offer.
Our stay was low season, and we practically had the place to ourselves, which was a bonus, as we were looking for a quiet time in the first week of our vacation. The staff are really good and genuinely want you to enjoy your stay. My only real comment was that they weren’t active in looking after us when we were sat by one of the pools, we always had to get up and go to ask for a drink rather than them coming and asking us occasionally.
The GM Michael made a point of talking to us which is nice. At so many hotels these days you can barely get beyond the receptionist.
Whilst we won’t go back again (the world’s a big place and many places to visit), we’d certainly recommend it to anyone wanting to go. One point to note is that it’s remote and there are currently no other restaurants or bars in close proximity so you’re rather a captive audience. But for anything up to a week, it’s worth giving it a try.
There is no way to sugarcoat this- the beach in front of the resort is a garbage dump. This is not the hotel’s fault as this comes in from the sea and rivers. In fact this is happening all over Vietnam.
The spa and rooms are ok. Interesting I did not see any foreigners who probably have stopped coming due to the filthy beach.
After 10 years of being a customer I have to stop coming here. Pity as the staff are so amazing.
This hotel is beautifully located, slightly isolated amongst the fields of dragon fruits. We booked 2 nights there as we were in need for a quiet and relaxing weekend ; we were also excited to stay in one of the SLH hotels for the first time. All in all, we had a good time, especially thanks to Ms. Thao (restaurant) and Mr. Phuong (reception).
In my opinion, breakfast is not up to 5* standards and the rooms/common areas, though very clean, are in need for renovations/updating (and maybe mosquito nets to that at night guests can enjoy the sea breeze hassle-free).
The team surely has a challenging job, catering to the needs of very different customers: couples who, like us, seemed to enjoy a relaxing weekend getaway and larger groups of guests that were in a more festive mood. I was indeed annoyed with guests being loud at night or sitting in the restaurant with a cooler and boxes of booze that did not seem to be bought from the hotel bar but I felt the staff took my feedback seriously and did everything possible to make our stay enjoyable.
It seemed difficult to get a hold of the general manager: we asked to see him on both days because we wanted to praise his team for the good service but it wasn’t possible, which is unfortunate.